Patricia Kennedy was raised in Berwyn, majored in veterinary science at the University of Illinois and holds an MBA from Oklahoma City University. As a Captain in the US Army, Pat was one of the first female helicopter medical evacuation and search and rescue pilots and crew leaders. She flew operationally in Korea and in the Persian Gulf 1991, for which she was awarded the Combat Air Medal and the Bronze Star for Valor. Pat has also worked for Humana, A.G. Edwards and Pfizer. In 2002 she became a Branch Owner with Home Instead, the nation's leading in-home care provider. She is a member of the Aging Well Governing Council and the National Speakers' Association. Pat is a Certified Senior Adviser, has a postgraduate qualification in Geriatric Care Management and is studying for her Doctorate while maintaining close involvement in Client Care.

​ [email protected] Hilary Herold, our Director of Operations, is a nurse attorney with extensive experience at leading healthcare institutions, namely Northwestern Memorial Hospital, Lurie Children's Hospital, and the Shirley Ryan Ability Lab (formerly the Rehabilitation Institute of Chicago). Since her early days as a nurse at Northwestern Memorial Hospital, to attending law school, to transitioning behind-the-scenes to risk and compliance, the goal is always the same - become better positioned to improve the client experience. At Home Instead, Hilary brings a compassionate and collaborative approach to her leadership, with the goal of improving the quality of life of each client.

[email protected] Ashley Kryger, our Business Coordinator, has been dedicated to Home Instead since 2009. She holds a Bachelor's Degree from Lewis University with a minor in Business Administration. She had done just about every role in some capacity through the years and is often the go-to on any questions that arise on topics such as recruiting/HR, scheduling, and operations support. You will often find Ashley with her sidekick in tow, Oakley - a lab mix. Ashley loves to have a good time and is often our social coordinator as well! In her free time, Ashley loves to travel, take pictures, try new restaurants and spend time with family and friends.

[email protected] Ilia Del Angel is one of our newest team members! She has an MBA and a B.S. in Business Management with a minor in Economics. She brings years of recruitment experience working with various leaders in the IT industry. She has a natural ability to connect with people, honed by years of hiring experience, making her a fantastic addition to our team. With her leadership, we hope to have even more wonderful care professionals in the pipeline! Ilia and her husband have 3 children together - all girls! She loves family time and enjoys keeping up with her mental, physical, and spiritual wellbeing.

[email protected] Rochelle began her 20-year career in health care working with clients with disabilities. She then became an Activities Director for the last 5 years at an assisted living community. Rochelle began with Home Instead as a Caregiver Training Specialist in 2020. In 2022, she was promoted to our Caregiver Recruitment and Engagement Coordinator. Since starting with Home Instead, Rochelle has quickly distinguished herself as a warm, engaging, enthusiastic and committed team member. Rochelle is a Certified Dementia Practitioner and is devoted to ensuring our caregivers are well-trained for each client they serve. Whether working in the office, in the clients' homes or in the training room, Rochelle's infectious smile brightens every room she is in! When she is not at Home Instead, Rochelle is busy travelling with her two children and volunteering with her church.

[email protected] Sandra Klima joined the team as a Scheduling Coordinator in 2022. She has years of experience as a coordinator in a medical office setting and most recently in surgery scheduling. Sandra's experience caring for her own family is just one of the reasons Sandra was a good fit for our team. She has a caring, engaging personality, and is an accomplished multitasker - a needed skillset in this role! Sandra is married to her husband, Tim, and they have a blended family of six children. In her free time, Sandra loves cooking, traveling, and gathering with friends and family, especially her grandchildren!

[email protected] Lori joined the Home Instead team in 2024. She comes to us with years of sales experience, and most recently worked for Sunrise Senior Living as a Care Manager. With her son off to college, it seemed the perfect time to take on a new challenge. Lori's innate desire to serve seniors, combined with her professionalism and work ethic, makes her a great addition to our Home Instead team. Her facility experience is proving valuable as she evaluates clients' needs, drafts the individual's care plan, and provides direction to the caregivers. Lori is proud to provide peace of mind to our clients and their families when they need it most. Lori and her husband enjoy watching their son play rugby in college any chance they get. In her free time, Lori loves to be outside enjoying nature.

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