Anne Peters
Franchise Business Owner
Franchise Business Owner
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Our social purpose starts in Urbandale, IA but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.
Why choose us for home care in Urbandale, IA?
We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.
Our Team
Behind every phone call, visit, and update is your local team who genuinely cares.
We're here to help with whatever you need, whenever you need it.
Nina Boucher
General Manager & Nurse Care Coordinator
Nina is our General Manager, overseeing Home Instead Polk County operations and serving as our Nurse Care Coordinator. She acts as a liaison between families, clients, and Care Pros to ensure clients' needs are met with excellence. As a Registered Nurse, Nina is responsible for educating our Care Pros to provide the highest quality nurse-directed care. Her tenacity brings positivity and grace to all families who encounter Home Instead and our Care Pros.
Leah Sterbick
Director of Client Care
Director of Client Care
Staci Schwarz
Director of Internal Experiences & Care Pro Supervisor
Staci is our Internal Director and Care Pro Supervisor. She is passionate about encouraging and coaching Care Pros throughout their career journeys. Staci conducts Care Pro evaluations and is your go-to person for any questions. She cultivates an environment of accountability, leadership and grace.
Melissa White
Client Care Coordinator
Client Care Coordinator
Lori Cason
First Impressions Specialist & Weekend On-call Supervisor
Lori, our First Impressions Specialist, excels at handling inquiry calls, coordinating long-term care, and creating lasting positive impressions with our clients and Care Pros. As the weekend On-Call Supervisor, she assists and coaches Care Pros with any questions about their clients' care or schedules. Lori was honored as Caregiver of the Year in 2018.
Dawson Peters
Home Care Consultant
Dawson is one of our Home Care Consultants. He is dedicated to building strong community connections and is committed to being a valuable resource for families in need. With unwavering determination and confidence, he passionately advocates for Home Instead.
Jess Johnson
Home Care Consultant
Jess Johnson serves as a Home Care Consultant with years of extensive experience in the healthcare industry. Her deep understanding of care needs, combined with her dedication to service, allows her to build strong relationships within the community. Jess is passionate about helping and educating individuals and families about the support Home Instead can provide, ensuring older adults receive the care they deserve.
Dixie Burkhart
Scheduling Coordinator
Scheduling Coordinator
Dera Aswegan
Training Specialist
Training Specialist
Laney Peters
Recruitment Coordinator
Laney Peters began her career after completing her studies in Iowa City. She later relocated to Des Moines, where she gained extensive experience in recruitment, strengthening her skills in talent selection, relationship building, and workforce development. Her passion for Home Instead and her commitment to finding the right Care Pros to support our clients guide everything she does.
Our Social Purpose.
Our social purpose starts in Urbandale, IA but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.
Giving Back
Home Instead helps older adults age with greater hope and success whether they're our clients or not.
Be a Santa to a Senior
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Walk to End Alzheimers
Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.
Free Care Resources
We strive to help family caregivers navigate the aging journey by providing helpful, free resources.