Why choose us for home care in San Diego, CA?

Jason and Debbie Baker have been Home Instead Senior Care franchise owners since 1999. Seventeen years later, the company has grown out of buildings but into the homes of over 2,500 clients. Their compassion to help those in need spills out of their daily lives and into the hearts of others. As a Physical Therapist, Jason has a vast understanding of the physical body, and in combination with his humility and graciousness, he exemplifies an extraordinary company owner. He and Debbie have six children together. They are loved by family, friends, the staff and the community. Their character and leadership makes us proud to say that Home Instead is the trusted source of companionship and in-home care of seniors in the San Diego area.

​Melissa Leon is our General Manager and fearless leader. She has directed and coordinated all activities for our franchise in the past 7 years. Under her leadership, we have experienced service area growth, business development, and steadfast direction. Her guidance comes from her service-oriented, joyful heart, and her genius for motivating the Key Players within our office. Her passionate drive and knack for problem-solving motivate her to create profitable solutions and generate innovative ideas. Her heart for people, the Lord, and her work is evident in how she manages our Franchise 158. When she is not promoting our business's development or encouraging the team during the challenging times, you can find her spending time with her large family, being Nana to 4 beautiful grandchildren, or enthusiastically hunting for new treasure at local estate sales.

Tim Norris is the Community Liaison and Home Care Consultant for our office. Tim establishes strong work relationships with clients, the public, and local organizations. His successes have been instrumental to our location's development. His gregarious nature and influential work ethic solidify his importance to our team. He productively invests his time in the office and enjoys contributing to the Home Instead Big Picture. When Tim is not dedicating his enthusiasm to our Franchise, you can find him dedicating time to his family, roasting mallows at a nightly family bonfire, or Penny-Boarding Carlsbad Village with his friends.

Dianna Hillaker is our office Human Resources Manager. Multitalented, Dianna oversees the Recruiting Department and Care Pro Engagement Department, as well as finances and Long-Term Care and VA Claims. Her wealth of knowledge stems from her previous experience working in the areas of After-Hours support, Scheduling, and Recruitment. She welcomes the daily opportunity to work for a respectful, caring, God-fearing, and people-loving corporation like Home Instead. When she is not devoting her purpose-driven work ethic here in our office, you can find her spending time with her husband of 27 years and their son, as well as attending Hill Country Church.

Rebekah Meehan is a key player in the success of our franchise through her role as Recruitment Coordinator. Rebekah works with the recruitment team to spread the word about Home Instead's excellent career prospects as a CAREGiver. She is known for her go-getter work ethic, her friendly personality, and her enthusiasm for finding the best quality CAREGivers for our seniors. Without her, we would not have the opportunities we do to connect with so many quality workers in San Diego. When Rebekah is not recruiting great Home Instead CAREGivers, you can find her spending time with her family, attending a Padres game, or enjoying one of the many beaches in San Diego.

Mary serves as the Scheduling Manager for Home Instead San Diego, overseeing the day-to-day operations of the Scheduling Department with a true "Home Instead Heart" for over ten years. With a decade of dedicated service, she brings a wealth of experience, deep operational knowledge, and a steadfast commitment to ensuring both Clients and Care Pros are beautifully supported. As a leader, Mary takes pride in fostering a collaborative, balanced, and high-performing Scheduling Team; she is deeply passionate about creating the right atmosphere for both personal growth and team growth, ensuring everyone has the environment they need to thrive. For Mary, building strong, meaningful relationships is at the core of everything she does. Two of her favorite aspects of the job are onboarding new Care Pros and onboarding new Clients because it allows her to be incredibly intentional. She takes meticulous care with every step and piece of information to ensure the right fit from the very start. Mary knows that while no match is flawless and situations can shift for various reasons, there is a right match for everyone; a philosophy proven by her exceptional Care Pro-to-Client success rate, which truly speaks for itself. Outside the office, Mary stays active, playing on local coed softball and dodgeball teams. A massive lover of music and dancing, she spends much of her free time soaking in the energy at electronic and rock music events. As an only child, she feels incredibly fortunate to have her parents living locally and looks forward to spending frequent, quality time with them. Although she doesn’t have little ones of her own, she holds a very special place in her heart for her friends' families, proudly channeling her nurturing side into being a loving, devoted "Auntie" to all of their human and four-legged fur babies.

Ashley serves as a Scheduling Coordinator for Home Instead San Diego, where her natural talent for strategic problem-solving and brainstorming keeps operations running seamlessly. Known for her exceptional ability to stay calm under pressure, she excels at navigating fast-paced, stressful situations with grace and efficiency. Ashley has developed a sharp eye for Care Pro-to-Client matching and prides herself on securing high-quality shift coverage quickly and effectively. A true specialty of hers is building onto a Client's existing care team; excelling at finding the right Care Pro to introduce into the fold and matching the ideal backups for a Client. Her commitment to excellence doesn't clock out on Friday, either; she holds a deep devotion to our Care Pros, Clients, and their families, routinely stepping up over the weekend to provide essential After Hours support. Bringing a fun, extroverted energy to the office, she injects plenty of spunk and a dash of silly into the Scheduling Department's day-to-day dynamic. Outside the office, she stays just as active keeping up with her middle school-aged Son and elementary school-aged Daughter. She is also a proud "Dog Mom" to Riley, the Scheduling Team's unofficial Goldendoodle mascot and quite possibly the most loving pup you’ll ever meet. When she catches a quiet moment for herself, Ashley loves diving into a good book with her book club or getting lost in a great romance, thriller, or drama on screen.

Heather serves as a Scheduling Coordinator for Home Instead San Diego, bringing a versatile skill set and an exceptional work ethic to the Scheduling Department. Though she works three-quarter time, the high quality of her work mirrors that of a full-time role, making her the Scheduling Team’s ultimate “Special Teams” player. She excels at executing crucial projects as well as important system updates and operational enhancements that are critical to Scheduling Department efficiency but that the rest of the Scheduling Team doesn't have the time to complete, making day-to-day operations smoother for everyone. With a personality that is beautifully balanced, both incredibly bubbly and quietly focused, Heather brings a grounded harmony to the Scheduling Team, where she is always proactively looking for ways to support her colleagues. Her commitment to our Care Pros, our Clients, and their families carries over into After Hours, as she dedicates a portion of her weekends to provide vital After Hours support. Outside of the office, her favorite role is being a Mother to her young Son. She also loves staying active, whether she's hitting the gym, exploring trail walks, or taking in the views on scenic hikes.