Service Coordinator

6751 Brockton Avenue, Riverside, CA 92506

Job Description

Hey! The last person in this position got promoted, and we need someone new to field incoming calls and help people get answers. This is a full-time office position from Friday through Tuesday. The Office Coordinator supports our administrative team, our Care Professionals, and our clients in a variety of ways to provide the highest quality service.

Responsibilities

Reflect the values of DLSR, LLC (d.b.a. an independently owned and operated Home Instead Franchise)
Answer each incoming call in a friendly, professional and knowledgeable manner
Assist with problem resolution with client and Care Pro issues
Enter and maintain accurate client and Care Pro records in the operating system ...
Communicate client and Care Pro concerns or problems with General Manager or other administrative staff members as appropriate
Conduct introductions between Clients and Care Pros as needed

Qualifications

A desire to enhance the lives of aging adults and their families in our community
A great attitude

Must possess a valid driver's license
Must be able to clear state background check
Bilingual a plus
Sales experience a plus

1047
04/29/2026
Home Instead