Why choose us for home care in Rancho Cucamonga, CA?

Brandi and her mother, Lynda Patriquin, launched Home Instead Senior Care on March 1, 2000. For them, it is a win-win business - helping keep seniors in their homes as well as creating jobs for the people in our community who "just want to give back." She is an active, hands-on owner, and you will most likely see Brandi either in the office or out in the field.​

​ Chris Parmelee joined the Home Instead Senior Care team in March 2015 as General Manager, overseeing operations for three franchise locations: Rancho Cucamonga, Victorville, and Grand Junction. In this role, he provides strategic leadership and management across all departments-including finance, staffing, human resources, client services, and home care sales-with a steadfast commitment to delivering exceptional care to every client. Chris's top priorities are ensuring that both our valued Care Professionals and clients feel safe, supported, and empowered to thrive within their communities. His leadership is grounded in compassion, integrity, and a deep dedication to enhancing the lives of seniors and their families.

Madalynn Alexander joined the Home Instead team as an On-Call Supervisor in 2025. With a strong background in customer service, she quickly built positive relationships with clients, family members, and Care Professionals. Although new to the field, Madalynn brings a passion for providing excellent support and ensuring that each client's needs are met. She loves being able to assist Care Pros out in the field and is dedicated to making sure clients receive the highest quality of care.

Erica joined the Home Instead Senior Care team in October of 2016. She has come to us with 5 years in customer service experience as well as previous schooling in Healthcare Administration. She oversees and handles both billing and payroll questions and/or concerns clients and CAREGivers may have for both the Rancho Cucamonga and Victorville offices. Call Erica if you have any general questions, and she will be happy to help you find the answer!

Cynthia joined the Home Instead team as a Care Pro back in 2019. After being out on the field, building relationships with clients, family members, and fellow Care Professionals, Cynthia was then promoted to a Team Leader. As she continued to grow in the company and continued to provide excellent care to our seniors, she then received another promotion as a Quality Assurance Coordinator. She loves being able to make sure client are receiving excellent care and is also available to assist Care Pros out on the field.

​Doniesha has been with Home Instead Senior Care since 2016, and she comes to us with 13 years of experience as a Coordinator with the Visiting Nurse Association (VNA) Her main responsibility is to provide excellent service to our seniors by matching them with a compatible, caring and understanding CAREGiver. She also monitors, mediates and logs both client and CAREGiver activities to make sure we are providing quality care to our seniors.

​Jolene Loudermilk is the On Call Manager for both the Rancho Cucamonga and Victorville offices, and has been with Home Instead since March of 2016. She is the primary point of contact if a CAREGiver or client has an emergency after hours or over the weekend. Jolene is a valuable source of information, and she is always happy to help if you have questions or concerns. In addition to her work with Home Instead, she is also a former EMT, regularly volunteers for the Alzheimer's Association, and is very active in her daughter's church and school activities.