Human Resources Generalist
675 South Arroyo Parkway 110, Pasadena, CA 91105
Job Description
HR Generalist
Home Instead | Pasadena • Monrovia, California
Pay $28–$33 per hour with 3+ years of HR generalist experience | $33–$38 per hour with 5+ years
Schedule Full-time, 40 hours/week — Tuesday–Saturday or Sunday–Thursday
Benefits 401(k), paid vacation, health and dental insurance
Reports to Franchise Director
Employer Prescott Sanchez Inc., an independently owned and operated Home Instead® franchise
Care doesn't stop on Friday. Neither does our HR team.
Our CarePros are in homes across the San Gabriel Valley seven days a week. An employer of choice supports its people on the same schedule its people work — so our HR organization is open seven days a week, too. That's why this role is built around a Tuesday–Saturday or Sunday–Thursday workweek (your preference, discussed at offer). If you've ever been the HR professional whose caregivers could only reach you Monday through Friday at 9:00, you already understand why this matters.
What you'll own
Recruiting & onboarding
- Full-cycle caregiver recruitment: respond to every inquiry professionally, schedule and conduct virtual and in-person interviews, and screen consistently through our applicant management system
- Drive pre-employment compliance — DOJ/FBI Live Scan clearance, California Home Care Aide Registry verification, TB clearance and health screenings, and I-9 work authorization
- Coordinate hiring timelines against real client coverage needs, and keep personnel files audit-ready under HCSB licensing requirements
Benefits & leave
- Administer benefits, answer employee benefit questions, and run Open Enrollment start to finish
- Manage leave programs including FMLA/CFRA, Pregnancy Disability Leave, Paid Sick Leave, workers' compensation leave, and ADA accommodations
Safety & workers' compensation
- Own the workers' comp program end to end: intake and process claims, coordinate care for injured employees, and work directly with adjusters, carriers, and providers
- Run return-to-work and modified duty programs, facilitate the safety committee, and track injury trends to recommend interventions that prevent the next one
How we'll measure success
- Average caregiver time-to-fill within two weeks
- 100% Live Scan and registry clearance before a first shift — no exceptions
- Minimum of 15-20 new hires per month, with separations balanced by new hires
- 100% of leave requests processed within statutory timelines; 99% benefits enrollment accuracy
- 100% of workers' comp claims filed to the carrier within 24 hours; average claim closure under 60 days
What you bring
- 3–5 years of HR generalist experience (or an equivalent combination of education and experience)
- Bachelor's degree in Human Resources, Business Administration, or Organizational Psychology preferred
- Working knowledge of federal and California labor law; home care or senior care experience is a strong plus
- Excellent written and verbal communication, sound judgment, and genuine discretion with confidential information
- Strong organizational skills and the ability to prioritize independently across daily, monthly, and quarterly deadlines
- Proficiency in Excel and Word
- Valid California driver's license and an insurable driving record
Why this role
You'll be the HR function for a business where the work is personal — the people you hire and support are the ones caring for someone's mother at 6:00 a.m. Your compliance work isn't paperwork for its own sake; it's what makes it safe to send a CarePro through a client's front door. If you want HR that visibly matters, this is it.
Ready to apply? Send your resume and a short note about your California HR experience. We review applications daily and move quickly for the right person.
Each Home Instead® franchise office is independently owned and operated. Your employer is Prescott Sanchez Inc., not Home Instead, Inc. Employment is at will. We are an equal opportunity employer.