Why choose us for home care in Palm Desert, CA?

Rob Costello is the President of the local Home Instead franchise that covers Palm Desert, Palm Springs and surrounding cities. His local office has proudly been providing excellent service to seniors since 1996. Rob has the passion to help others and make a difference in the community, which has helped him develop a highly motivated staff and become one of the leading home care providers in the country. He believes it is important to give back to his community and participates in causes that are important to those needing support with their loved ones. The Home Instead Senior Care office and team help assist seniors with all of their home care needs, allowing them to remain independent in their own homes as long as possible. Home Instead's staff of excellent caregivers can also provide specialized help with Hospice, Memory diseases and individuals with various disabilities. Our mission : "We are committed to providing the highest quality of care with integrity and compassion" Our Staff is made up of the most dedicated caregivers in the desert. Which are all State certified, insured and trained. We are extremely proud of our team at Home Instead Senior Care.

​Renee's primary responsibility as Office Manager is to ensure that our office staff exceeds the expectations of every client and family member with whom we work. She works closely with our office staff and CAREGivers to ensure that we provide quality services to our clients. She knows the Home Instead mission well. Along with maintaining the day-to-day office activities, Renee also shares responsibilities of meeting with prospective clients to answer their questions and address their needs. We are fortunate to have her as one of the leaders on our team.​​

Courtney is native to our valley, and a devoted mother of two wonderful children. She has been working in and around Health and Home Care for over 17 years. Courtney's experience spans from working with physicians and medical professionals to become branch manager of a local home care agency. Having the desire to work one-on-one with seniors is what drives her to make a difference with families loved ones. Home Instead allows her to work directly with our veterans, seniors and their families on a daily basis by managing the intake of our new families seeking our Care. She also manages the service that we provide to our nation's Veterans receiving in-home support. Included in Courtney's overall responsibility is to be a resource and coordinate with Home Health and Hospice to help facilitate any medical needs outside the scope of care we may provide. We are proud to have Courtney on our team making an impact on our community!

​Born in Redlands, CA , relocated to the Coachella Valley after college. Certified Medical Administrative Assistant with various experience within hospitals and out on the field for 8+ years. Bree has worked within a clinical scheduler position in hospice and home health to the current role as a scheduler within Home instead. She is passionate about her role and strives to provide the highest quality of care to our clients! Bree enjoys her role at Home Instead.

​Prior to Home Instead Senior Care, Beverly was a Senior Lead for a leading company's Outsourcing Department and was responsible for a team of 8, as well as oversee their work performance, quality and training of new employees. Beverly first came to Home Instead in 2008 as a lead caregiver to join her sister Regina, who was already on on board as one of the office staff. Beverly now helps lead our Quality Assurance Department which insures that all of our clients are receiving the best care possible.

Julieann came to home instead with previous home care agency operations experience and loves helping seniors and making a difference in our community. She is a great asset to us with all of her experience and knowledge. Currently Julieann provides support to several departments including HR.

Lilly was raised in San Antonio, Texas and relocated to the Coachella Valley as a teenager. She is also a mother of 3 wonderful children and a husband. Lilly recently joined the Home Instead HR and recruitment team after working as a caregiver for over 10 years. Her experience and passion for seniors is making a difference in our office and our community!

Irish Joined our Home Instead team in early 2021 to lead the Quality Assurance program. Irish acquired his MD and practiced Medicine and Surgery from The Royal and Pontifical University of Santo Tomas, Manila Philippines. He and his family immigrated to the United States over 20 years ago and now call the Coachella Valley home. Irish holds a passion and dedication in helping others and worked as an administrator with several Home Health and Hospice companies over the years. He feels honored and privileged to be part of the Home Instead family. Irish is blessed and grateful to take care of our elderly community. He loves teaching, training and making sure that our caregivers are continuously providing the highest level of care with integrity, compassion and professionalism.