Why choose us ?

We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Your Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Patricia Thiele

General Manager

Why Home Instead: Patricia chose Home Instead because of what it stands for. Her grandmother, who was more like a mother to her, was a nurse and taught Patricia what it meant to care for someone. Not to just put a band-aid on a problem and hope that it goes away, but to really diagnose what is going on and prepare a treatment plan for that person. This, to her, is what Home Instead does. By Building Trust, Taking the Lead, and Sharing their Heart, Home Instead staff can help clients with their 8 care needs. (Safe environment, gait, transfer, medications, personal care, nutrition, cognition, and social.) Utilizing her Bachelor's in Health Care Administration, Patricia is excited to lead the team helping the aging population in the East Valley. In My Free Time: Patricia enjoys spending time with her three children, husband, and two dogs. When she has some time to herself, she enjoys cooking/baking, reading, and doing a wide variety of puzzle books.

Kriston

Recruitment & Retention Manager

Why Home Instead: Kriston chose Home Instead because of her background working with individuals living with Alzheimer's disease and her deep passion for helping others. She believes in providing compassionate care that supports not only clients, but their families as well. Home Instead's commitment to building relationships, providing dignity-centered care, and making a meaningful difference in the lives of aging adults aligns closely with Kriston's personal values and heart for service. In My Free Time: Kriston loves going to church and participating in volunteer work through her church community. She enjoys spending time with her two sons and adores her four Shih Tzu babies, who are her pride and joy. On the weekends, Kriston enjoys relaxing with puzzles and creating diamond art.

Emily Hansen

Recruitment Coordinator

Why Home Instead: After working as a CNA, Emily discovered how much she valued building meaningful connections with the people she cared for. While she appreciated her experience in healthcare, she found herself wanting to provide more personalized, one-on-one care to those who truly needed it. Emily was drawn to Home Instead because it allows her the opportunity to focus on each individual's unique needs while making a real difference in their daily lives. She takes pride in offering compassionate support and being someone her clients and their families can rely on. In My Free Time: Emily recently got back into archery and enjoys the focus and discipline it brings. She loves spending quiet time reading a good book and finds being outdoors relaxing, especially when she's fishing. Whether she's enjoying nature or diving into a new story, Emily values activities that help her recharge and stay balanced.

Rebecca James

Training Coordinator

Why did you choose Home Instead: Rebecca chose to work for Home Instead because she grew up watching her mother care for others as an in-home caregiver, and she wanted to make the same meaningful impact, helping people feel supported, cared for, and valued in their own homes, just as her mother had done for so many. About Me: Rebecca enjoys spending time outdoors hiking and exploring nature. She has a deep love for cats and enjoys relaxing with a good book. In her free time, she likes drawing and expressing her creativity through art.

Elisabeth ‘Lisa’ Brownfield

Front Desk Coordinator Mesa

Why Home Instead: Elder care seemed like a natural next step for Lisa after her fulfilling career as a teacher. Working as a member of a team seeking to meet the needs of a particular community is an endeavor that Lisa has long participated in. She was naturally drawn to Home Instead, a leader in this enterprise. In My Free Time: Lisa is happiest at home with a book in her hands and a dog in her lap.

Nikki Bensen

Client Care Manager

Why Home Instead: Nikki joined the Home Instead team as she saw an opportunity to make a personal difference for her local seniors. She decided that retail management was not where her heart lied and knew that her talents could be used elsewhere. In My Free Time: Nikki enjoys spending time with her son and husband, playing video games, and catching up on all the latest movies. Nothing satisfies her more than a cold Dr. Pepper on a hot Arizona day.

Tavia Schackart

Client Care Advisor

Why did you choose Home Instead: Tavia chose to work for Home Instead because she wanted a compassionate career where she could help others by bringing comfort, support, and a little bit of joy to people's lives, building meaningful connections, and making a real difference in the everyday moments that matter most. About Me: Tavia world is full of laughter thanks to her daughter and her mischievous dogs and cats. She loves whipping up delicious treats in the kitchen, whether baking sweet goodies or cooking up a tasty meal.

Delaine Jenkins

Client Care Advisor

Why did you choose Home Instead: Delaine chose to work for Home Instead because helping people has always been her passion. She loves brightening someone's day, lending a hand when it's needed, and making life a little easier and more joyful for those around her. About Me: Delaine loves nothing more than laughter, fresh air, and her kids and dogs keeping her company. She's happiest outdoors, whether she's fishing by the water, camping under the stars, or just enjoying nature's beauty.

Awards

Making decisions about a loved one’s care is a journey, and we are here to guide you.