Client Care Advisor – Personalized In-Home Care Goodyear

Join Our Team as a Client Care Advisor!
Empowering Care. Ensuring Quality. Keeping Clients at Home.

Are you passionate about delivering exceptional care and ensuring quality in a compassionate home care environment? Home Instead in Goodyear, AZ is looking for a detail-oriented, proactive Full-Time Client Care Advisor to join our growing team!

Schedule & Pay

• Full-time
• Monday–Friday, 8:30 AM – 5:30 PM (with occasional on-call duties)
• Competitive hourly pay + performance-based bonuses

Benefits

• Performance incentives
• Health, dental, and vision insurance
• Professional development & advancement opportunities
• Supportive, mission-driven culture

What You’ll Do

• Oversee quality, accuracy, and compliance of client care services and documentation
• Develop and update care plans based on client needs
• Educate and support caregivers and families to improve outcomes
• Monitor client satisfaction and resolve concerns quickly and compassionately
• Conduct quality assurance audits and report trends to leadership
• Drive continuous improvement in care delivery and caregiver performance
• Partner with the team to keep clients safe, supported, and at home

What We’re Looking For

• 2–3+ years in home health, home care, hospice, or healthcare quality/compliance
• Strong attention to detail and analytical skills
• Excellent communication (written & verbal)
• Experience with EMR systems (Homecare Homebase, AlayaCare, MatrixCare, or similar)
• Ability to work both independently and as part of a team

Why Home Instead?
We believe aging adults deserve dignity, compassion, and the opportunity to remain in the comfort of their own homes. Our team is driven by purpose, connection, and a shared commitment to making a real impact—one client, one family, one home at a time.

Ready to make a difference? Apply today and grow with a team that truly cares.