Athena is our Director of Human Resources with 12 years of experience in nonprofit administration, marketing and communications, public relations, advocacy, event planning, program development, fundraising, and strategic planning. She was a Campus Recruiter for the Walt Disney Company after working at Test Track in EPCOT. She is also a past-President of the UMass Dartmouth Alumni Association. Athena has a Masters Degree in Public Administration and a BA in in English. She is a graduate of Leadership SouthCoast, and was awarded Top Young Professional Under 40 by the New England Business Bulletin. Athena is a New Bedford native, who now resides in Plymouth with her husband Gregory and her two children, Dominic and Sophia.
Erica has over 17 years of experience working in the healthcare field, focusing on serving the needs of seniors. As the Director of Client Care Services she is responsible for ensuring each client receives the high quality care they deserve. She coordinates services with clinicians and families to develop indivualized care plans to meet the specific needs of each client. In addition, Erica is experienced in working with Alzheimer's and dementia clients and hospice clients. She is a Certified Dementia Practioner.
Tracey is the Director, Business Development. As a life-long Dartmotuh resident she has over 20 years of healthcare experience working with members of the community and medical professionals to ensure that seniors have the support and services they need to age safely and comfortably. Tracey holds a BA from Simmons College in Boston, as well as a Realtor's license.
Samia has been a member of the Home Instead family since 2015. As a Client Care Manager she develops individual care plans and oversees the continual care of her clients. She also provides ongoing support to our clients and their families to ensure that they are receiving the high quality care they deserve. Samia is experienced in working with Alzheimer's and dementia clients and hospice clients and is a Certified Dementia Practioner.
Cheralyn manages the financial and operational aspects of the company, including billing and payroll. Before joining Home Instead, Cheralyn worked in the finance department of Beth Israel Hospital in Boston. She lives in Taunton with her husband and two children.
Sandra joined the Home Instead team as our second CAREGiver in May 2007. She is now the CAREGiver Educator where she trains new CAREGivers on general caregiving techniques as well as Alzheimer's and Other Dementias, and Hospice & Palliative Care. This is a perfect fit for Sandra since she was a teacher for 35 years before joining Home Instead. Sandra lives in Lakeville with her husband, and especially loves spending time with her granddaughter.
Jackie has over 20 years of experience in Human Resources. She is responsible for recruiting, interviewing, hiring our new CAREGivers. She also maintains State and Federal compliance regulations. Jackie has 3 children and 5 grandchildren.
As a Recruitment Coordinator she is responsible for recruiting, interviewing, hiring. She also supports marketing activities as a HISC representative at community events. In her free time, she volunteers in Dartmouth town government and advocates for a clean environment.
Nancy started as a CAREGiver in 2009 after working 33 years for the local phone company. She joined the office staff in August 2010 as a receptionist/scheduler then worked as a Client Care Coordinator and Receptionist. She now works as the Human Resources Administrative Assistant. She cares for her mother and enjoys working with the elderly. She is the mother of three and grandmother of five.
Andrea joined the Home Instead Senior Care North Dartmouth team in January 2017 as a Scheduling Coordinator. Prior to taking some time off to raise her family, Andrea previously worked in customer service and a personal finance company.
Andrea has worked in home care for over 18 years so she knows how important scheduling is to ensure that seniors have the best caregiver to meet their needs. Prior to joining Home Instead, Andrea worked as a Scheduling Coordinator for Personal Touch Homecare.
"Home Instead has been a wonderful resource for our family over the past year, providing 24/7 care to mom, who was unable to care for herself. Staff always arrived on time, and interactions with the caregivers were great. They were warm and caring, even under difficult circumstances. Home Instead management was quick to act on the extremely rare occasions that a caregiver wasn't the best fit. We would highly recommend this agency!!!"