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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Westport, MA.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Your Home Instead team in Westport, MA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home
About Us
Meet Our Team
dad pic

Richard A. Langevin, Franchise Owner

For 14 years Richard cared for his parents as they progressed from living at home, to home care services, to independent living facilities, and ultimately into a nursing home. From personal experience, he knows the challenges and stresses associated with caring for an aging family member. He also understands the support that seniors and their families require when identifying the best agency for their family’s senior care needs.
Richard and his wife Lauren are committed to providing the highest quality of in-home care to the families on the Southcoast that they serve by ensuring that seniors can live safely, comfortably, and independently in their own homes.
When he’s not working at Home Instead, Richard enjoys working in his yard, mulching, trimming bushes, and weeding his many and large home flower beds.

Lauren Langevin

Lauren S. Langevin, CDP, Vice President of Marketing

Lauren cared for her parents so they could remain independent and in their own home well into their 90s, and knows the need for dependable home care services for seniors. Lauren is a Certified Dementia Practitioner, a member of the Southeastern Massachusetts Alzheimer's Partnership and of Dementia Friendly Fall River and she is on the Steering Committee for Age-Friendly New Bedford. Lauren has taken "train the trainer" certification courses through Dementia Friends Massachusetts and the Alzheimer's Association and trains our CAREGivers and our clients' families on how to care for seniors with dementia. She was an invited speaker at the Home Care Association of America’s Annual Leadership Conference in Washington, DC. When she is not helping to care for seniors, she is a fabric artist who has been exhibited in local art galleries and museums.


Erica Frakes-Bowers, Director of Client Services

Erica joined us in January 2023 as our Director of Client Services. From the moment you meet her, she radiates a passion and dedication for helping seniors. Erica has 11 years’ experience as a CNA, assisting seniors at Brandon Woods of Dartmouth and with MasterPeace Home Care in Mattapoisett. For 7 years, she was Unit Secretary and CNA with Sippican Healthcare Center in Marion before rejoining MasterPeace Home Care where she managed their office for the past 2 years. Erica has an Associates Degree from Bristol Community College and is completing her senior year of a Bachelor’s Degree in Economics - Healthcare Service Administration at UMass Dartmouth. In her non-working time Erica enjoys time with her family and their dog Shylo.

Jackie Bates, Recruitment Coordinator

Jackie Bates, Recruitment Coordinator

Jackie has 35 years of experience in Human Resources in the retail and home care services industries. Since joining our Home Instead team in 2008, Jackie has been responsible for recruiting, interviewing, hiring, onboarding, training, and conducting annual performance reviews for our growing team of CAREGivers. She also ensures that we remain compliant with the ever-changing state and federal legislation and regulations. In her free time, Jackie enjoys spending time with her 3 children, 5 grandchildren, and her golden retriever. She also enjoys traveling to exciting destinations, with France being the next trip on her list.

Team member Lori

Lori Bardwell, Accounting Manager

Lori joined us as our Accounting Manager in November 2022. She has 30 years’ finance and human resources experience in a Health Care Center, the hotel industry, at Bristol Community College, at a Mattapoisett nursing home, and at Big Value in Dartmouth. She has also been a home daycare provider. She prides herself on building strong professional relationships based on positivity with staff and clients. She loves being part of a team dedicated to helping those in need. When she is not working, Lori enjoys home improvements, landscaping, long-distance bike rides, car shows, flea markets, and travel in North America.

Cindy D

Cindy DaCosta, Scheduling and Office Administrator

Cindy joined our Home Instead team as our Scheduling and Office Administrator in October 2023. She is a devoted caregiving professional with more than 25 years’ experience working as Support Director at Westport Associates, Manager at Crystal Springs, Developmental Specialist at Attleboro Enterprises, and Lead Scheduler at Comfort Keepers Home Care. She has also made contributions to the healthcare industry from her background in phlebotomy. Cindy is a human rights officer with a strong commitment to helping and advocating for those in need. Her varied experience and dedication serve as a testament to her unwavering commitment to improving the lives of children and adults with developmental disabilities while embracing and nurturing each person's pursuit of growth, independence, dignity, and choice. Outside of work, Cindy likes to cook for her family and go on yard sale adventures with her mother.