Home Instead Senior Care has been named to Newsweek magazine’s inaugural list for America’s Best Customer Service 2019.
The evaluation was based on the Net Promoter Score* (50% of the final score) which is the likelihood of recommendation, and five evaluation criteria (50% of the final score). The five criteria for the award are:
“This award shines a light on the unparalleled dedication to excellence of Home Instead CAREGivers, franchise owners, key players and home office team members as we continue our journey of enhancing the lives of aging adults and their families,” said Jeff Huber, president and CEO of Home Instead, Inc.The Home Instead Senior Care network has more than 1,100 independently owned and operated franchises in 12 countries. In 2018, the franchise network provided more than 70 million hours of care.