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Our Team

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​​​​​​​​​Home Instead Senior Care Team​​

Caring is Personal To Us

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (775) 336-5333 to get help setting up home care for a family member.

​Care Team Reno, NV

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Allan Ward-Owner

Allan Ward-Owner

​Since opening in 2005 Allan has been instrumental in the growth and development of high quality care in the area. Board Member and Founder of Personal Care Association of Nevada( PCAN), Co-Chair of Personal Care Agencies Advisory Committee (PCAAC), Founding Member of Transitional Care of Northern Nevada (TCoNN), Board Member of Nevada Senior Corps. Association, Member of Caregiver Coalition, Healthcare Resources & Solutions Network, Past President of Senior Coalition.


MeLisa Folsom - Operations Manager

MeLisa Folsom - Operations Manager

MeLisa is responsible for all Accounts Receivable/Payable and Technology Support for our office.  Her background is in computer programming and database analysis. She and her family relocated to the Reno area from Baltimore, MD in 2012.  She started working for Home Instead Senior Care as a CAREGiver in 2013 when transitioning back to work from being a stay at home mom. Shortly after working in the field she transitioned into the office part time as her technical background was much needed in the Home Instead Senior Care office.  She works closely with our Client Care Managers improving processes in data collection and entry. Since joining the office team full time she has taken on many additional job duties: Technical Assistance, Accounts Receivable/Billing Coordinator, Backup Scheduler, and Online Training Coordinator. 

​She is currently learning how to snowboard and you can find her on Mt. Rose beginner slopes every Sunday morning (winter months of course). She still delves into computer programming and is learning a few new coding languages here and there as a member of the Reno/Tahoe Women Who Code.


Olivia Jewett-Recruitment and Engagement Coordinator

Olivia Jewett-Recruitment and Engagement Coordinator

Olivia Jewett is our Recruitment and Engagement Coordinator.  She joined Home Instead Senior Care 2 years ago after relocating to Reno from Lehi, Utah.  Olivia has 39 years of experience in the medical and caregiving fields.  She began her career as a C.N.A and has since worked in convalescent homes, hospitals, rehabilitation centers, home health care, and hospice.  After working hands on with patients and clients, Olivia moved into administration and has experience in billing, staffing​, sales, and marketing.  Her well rounded background and understanding of the needs of others sets a solid foundation for Olivia to recruit and keep engaged the highest quality of CAREGiver Northern Nevada has to offer.  While this task is at times quite challenging, it is also the most rewarding when feedback from ecstatic clients is received. 

When Olivia is not doing her best to increase the quality of CAREGiver and care found at Home Instead, you may find her cooking, creating art, or traveling both near and far to spend precious time with her family.  ​


Traci Cochran - Client Care Manager

Traci Cochran - Client Care Manager

Traci Cochran came to Home Instead Senior Care in early 2014.  With her extensive background in elder care, Traci was enthusiastically brought onto our administrative team as Client Care Coordinator in 2016.  Speak to her for 30 seconds and it will become clear that she hails from Pittsburgh (and is a die-hard Steelers fan).  Pennsylvania is where she gained much of her 23 years of experience in senior care.  She worked as a CNA, unit clerk, and staffing coordinator in a skilled nursing facility.  Upon moving to Reno in 2013, Traci took her first go at in-home personal care.  Boy, are we glad she did! Her favorite part of Client Care Coordination is being able to get to know our clients on a one-on-one basis.  Traci enjoys being part of the team keeping our clients in their home or living setting of their choice.  In her time away from work, Traci enjoys baking, spending time with family and walking her dog Buddie.​


Daulton Emerson - Compliance Coordinator

Daulton Emerson - Compliance Coordinator

Daulton became part of the Home Instead Senior Care family in 2017.  She started working in the home care field over ten years ago.  She has worked various medical and retail positions during that time gaining extensive customer service skills and a deep passion for helping people. She is our Compliance Coordinator and assists with Recruitment and Engagement.  Daulton's friendly face will be the first you see upon entering our office!  Daulton began her career working at a family-owned home care and durable medical equipment company in her home town of Orange County California as a medical equipment tech and billing assistant. Her most recent position was Scheduling and Admin Assist at Brooks Home Health and Hospice in Ocala Florida where she had been living the past few years.  She relocated to Reno after her fiancé accepted a job offer in his home town.  This brought her to Home Instead Senior Care and the rewarding and fulfilling career she says she was seeking. In her time away from work, Daulton enjoys being actively involved in local volunteering, especially with animals, and hiking the beautiful landscape she now calls home. ​


Megan Donnelly - Client Care Assistant

Megan Donnelly - Client Care Assistant

​Megan Donnelly is our Client Care Assistant! You can find her helping Traci ensure that Home Instead's clients are receiving the top quality care they deserve. She's also taken on the task of managing our CAREGiver Mentor program! As a proud Wolf Pack Alumni, Megan brings education and experience in the fields of Social Work and Psychology to our team. She's worked with children, adults, individuals with disabilities, families, and is now excited to work with our community's seniors! She loves getting to know our clients and finding the right care to keep them comfortable and safe in their own homes. She also enjoys engaging with our amazing CAREGivers and providing opportunity to keep them happy and fulfilled.

 

Megan is an avid exerciser and can often be found in the gym when not serving our seniors. She also loves traveling, photography, and her corgi, Zuko



Jasmine Cavazos - Service Coordinator/Lead CAREGiver

Jasmine Cavazos - Service Coordinator/Lead CAREGiver

Originally born and raised in Texas. Lived in Vegas for a short time and now living in Sparks the last year and a half. Spent the last few years caregiving or Kindred and a very short time with Home Instead Senior Care in Texas before moving to Sparks. Married fifteen years with two kids and two dogs. Absolutely, love to spend my time singing and dancing! I will look for any karaoke spot in town…did a lot of karaoke in Texas, and bartending, a few nights a week. I enjoy antiques shopping and walking around Reno's beautiful lakes. Found the passion of caring for elderly, late in life and couldn't be happier with the choice.​


Michael Porter - Service Coordinator

Michael Porter - Service Coordinator

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