"Home Instead was wonderful. They were wonderful. Last year, I have had them for 6 or 7 times for 4 or 5 days at a time to take care of my wife because I have had personal problems I have to take care of, and they’re wonderful. They made sure my wife took her medicine, took her bath, and ate. They also looked after my dog at the same time. I couldn’t ask for them to do anything more. If I asked them to clean the house, they would have, but I didn’t ask them to do that; I just told them to be a company for my wife.
"I’m using home care from Home Instead. I’m satisfied with it. I haven’t used it often, but so far, I’m very satisfied. They’re very good. I’m very happy with the service. The caregiver is very capable and very understanding.
"Home Instead's staff is very efficient and attentive to my mother's needs and feedback. The caretaker comes in once a week, so it is four times a month. It has dropped down because my mother is doing better. They take her insurance, and they did all the paperwork for her. All she had to do was give her information, and they took care of the contacts and setting it up. They work around her preferred time.
"We are using Home Instead, and my experience with them is great. They take my mother to the doctor, they cook, and they keep her company for five hours a day. She is really nice, and they get along very well. They're very easy to work with, and I haven't had any problems at all as far as billing, paying, or them showing up daily. They do what they're supposed to do, and I would recommend them.
"From the first moment I had contact with them I have been satisfied. It was on the day my father was discharged from the nursing home. I think that was Septemer 28th. I'm from New York, so I was down there because I had to get him set up for home care, because he didn't want to stay in the nursing home for more than 90 days. The two ladies who were there, they were just outstanding. They send me weekly updates. I wouldn't know what was going on if not for them. Also, the ladies who take care of him six hours a day, I wouldn't be able to sleep at night being up here, if they were not down there. They are amazing.
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