Meet Benjamin and Jennifer Marchi, franchise owners of the Mid-Eastern Shore office, purchasing the family owned business in 2012. Jennifer received an Undergraduate degree in Political Science and a Master's degree in Public Administration and Policy from Virginia Tech. Benjamin previously worked in politics and government affairs. Their goal is to provide their clients with the highest level of care possible and to also provide their caregivers with the support and training tools necessary to be the leader in this industry. When they are not in the office, they are chasing after their two small boys!
We are pleased to have Carole, one of our Staff Coordinators since 2011. Managing a household of seven, she has had plenty of experience coordinating and scheduling. Carole also handles billing and long term care insurance. Caring for her parents and previously having been a nanny helped foster her desire to help others.
Jane has been enjoying her position as Client Care Manager since 2012. In her position, she meets with families, gathering information about our new clients to ensure our CAREGivers are successful in the home. Jane also provides assistance to families, making referrals for resources like home health or hospice. With a Bachelors of Science in Healthcare Administration, Jane has obtained the skills needed in today's ever-changing healthcare setting. Information about Alzheimer's and other dementias is a strong asset of hers, providing education to the community and our CAREGivers. Jane enjoys spending time with her husband and daughter as well as a variety of hobbies in her free time.
Terri has been a part of the Home Instead family as a Staffing Coordinator since 2013! Terri herself has been a caregiver for over 30 years, so her experience is vast! She is able to apply her experiences of caregiving to finding the right match for our clients. In her spare time, Terri loves spending time with her two children and three grandchildren. She also loves to cook and bake and keeps the office well fed!
Tissier or (Tee) is a strong support system for our office as Recruitment & Retention Coordinator! She is responsible for recruiting quality CAREGivers and retention, including
ongoing training and employee development. Tee loved the caring nature of the company which made her want to be a part of the Home Instead family. Tee enjoys reading, traveling, movies and spending time with family, especially her daughter!
Barbie is responsible for developing and maintaining business relationships and new opportunities for Home Instead through sales & marketing initiatives here on Maryland's Eastern Shore. Barbie has a passion for senior care and understands the value and importance of effectively caring for our aging population. She also recognizes the increasing needs within this vulnerable sector and the stress that it causes them and their families. This knowledge helps Barbie effectively relay Home Instead's services, their value and the importance of home care within our service communities and beyond. When
she's not out in the
Senior Home Care community, you can find Barbie spending time with her 3
children, traveling, cooking, and attending sporting events.
Joanna has been part of the CAREGiving family for over 4 years and we're happy to announce that she has taken the role as Administrative Assistant in our office! Her role includes providing general administrative and clerical support, greeting visitors, answering incoming calls, and assisting with special administrative projects. Joanna started caregiving with family and friends and grew the passion to continue working with others. She has two beautiful teenage daughters that keep her very busy.
Carol has been the nurse for Talbot, Dorchester and Caroline counties supervising the CAREGivers who provide personal care in those counties since 2013. Carol does the initial assessment for the new clients and the 90-day reviews. Carol has many years experience in home care.
Anne grew up on the Western AND Eastern Shore of Maryland. She grew up on the Chesapeake Bay enjoying boating, fishing and crabbing. Anne has worked in geriatrics for the past 17 years in all settings including skilled, assisted living, independent living and in home personal care assessments. Anne has been enjoying doing assessments for our wonderful clients since 2015. In her spare time Anne likes to spend time with her two grown children and three grandchildren .We are happy to have Anne as a part of our team!
Our compassionate CAREGivers are an essential part of Home Instead Senior Care and our ability to provide the highest quality of care to our clients and community.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.