"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Denise oversees daily operations and leads the administrative team. She also has a hand in marketing and community outreach which includes participating in a number of committees and community events. Occasionally Denise will meet with and educate referral providers on the many services that Home Instead provides. One can talk to Denise regarding questions or concerns they may have pertaining to the care of their loved one, or to Home Instead in general. She loves to hear feedback about one’s experience with Home Instead. Denise enjoys spending time with Dave and their son whether it be camping, traveling, golfing, watching NFL Football (GO BRONCOS!), catching a movie or just relaxing. She is always up for a new adventure! Her e-mail address is
Among his many other responsibilities as an owner of a Home Instead Senior Care franchise, Dave handles payroll, client billing, and long term care insurance management. Dave would be the one you would contact with questions regarding your invoice or payment. Invoices are mailed out around the 1st and 16th of each month. Payments can be paid by cash or check, and can be mailed or dropped off to the office (we have a lockbox outside of our front door if stopping by afterhours is more convenient for you). One would call Dave if they had questions regarding long term care insurance as well. In some instances long term care insurance can contribute to the cost of Home Instead’s services. Dave is very excited to own a company that truly makes a difference in the quality of seniors’ lives, and he loves hearing about the CAREGiver-client relationships that are built everyday in the business. Dave loves to spend his free time with Denise and their son. They enjoy camping, fishing and watching the Denver Broncos. Some of Dave’s other hobbies include cooking, hunting, training his black labs “Duck” and "Goose" for AKC Hunt Tests and just being active in the outdoors. His e-mail address is
Loren takes the call when someone contacts Home Instead Senior Care inquiring about our services. She answers their questions, learns a bit about the potential client, talks about the many services that we provide, and sends a personal letter and brochures to provide additional information. Loren schedules a face to face meeting with potential clients and their family members, or friends, to assess their situation, learn about their personality, and develop a care plan specific for that individual client. She consults with our staff coordinator to choose the most compatible CAREGiver possible. Loren will introduce CAREGivers to clients whenever a new CAREGiver is providing care. She keeps care plans up to date and conducts quality assurance calls and home visits. Loren is the person to call if you have a concern about your loved one’s condition or plan of care, if you have a question about the client journal that is kept, or if your loved one develops a need for, or requests more or less service. Loren grew up on the east coast in Pennsylvania and Maryland but has lived in Missoula and the Bitterroot Valley for 30 years. She loves the outdoors, her pets and spending time with friends. Her e-mail address is
Brenda oversees all aspects of recruiting new CAREGivers, and is in charge of the retention of all existing CAREGivers. She is the direct supervisor of all CAREGivers and conducts their reviews. She also plans, implements and leads all CAREGiver training. Brenda conducts quality assurance visits while CAREGivers are in the field to offer additional support and guidance, and to answer any questions that a client may have. One would contact Brenda if they have questions, compliments, or concerns related to any of our CAREGivers. Brenda grew up in Arizona and moved to Lewistown, MT in 2001. She relocated to Missoula in 2009. In her spare time, Brenda enjoys gardening, cooking, and spending time with family and friends. Brenda's e-mail address is
Eric coordinates CAREGivers' availability with our clients' needs and schedules. He works with our Client Care Coordinator to find the perfect match for both the client and CAREGiver so that they can develop a wonderful relationship. One would call Eric if they had questions regarding their schedule with Home Instead. This would include schedule additions, changes, or cancellations. In his spare time Eric enjoys writing, hiking, and photography. Eric's e-mail address is
Darby is the team member who primarily answers the phones, and greets those who visit the office. She is able to assist in a variety of ways, and will transfer the caller to the appropriate team member when necessary. Darby also focuses on many other day to day administrative tasks. She is originally from Lewistown, MT and moved to Missoula in 2014. Darby enjoys spending time with husband, Gabriel, and their two daughters, Kendall and Jersey. She enjoys tubing ,biking, and enjoys going to various performing arts at the University and The Wilma. Darby's e-mail address is firstname.lastname@example.org
Teresa job shares with Christy Boone. She would be the one to answer the phone and assist you if you were to call after hours. After hours is considered to be on a weekday between 5pm and 8am, on the weekend or on a holiday. Teresa was born and raised in Montana, and has lived in Missoula for 8 years. Caregiving has been a part of her life since the age of 16 when she became a CNA. She has been with Home Instead Senior Care since November of 2010. Teresa has a large family and has been married to her husband, Matt, since 2009. Her hobbies include cooking, camping, reading and watching sports…GO GRIZ!!
Christy job shares with Teresa Chapel. She would be the one to answer the phone and assist you if you were to call after hours. After hours is considered to be on a weekday between 5pm and 8am, on the weekend or on a holiday. Christy is also a CAREGiver at Home Instead.
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Each Home Instead Senior Care franchise is independently owned and operated.