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Our Team

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​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Herndon, VA

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (703) 596-1217 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Jack and Jacqueline St.Clair, Ownership Team

Jack and Jacqueline St.Clair, Ownership Team
Jack St. Clair is originally from Roanoke, VA and has also lived in Boiling Springs, NC and Dallas / Ft. Worth, TX.   In his spare time, Jack enjoys jogging, reading, biking, traveling, and playing with his two children, Jonathan and Mary Anna.  Jack is the youngest of seven children and frequently visits his family in Roanoke, VA.

Jack began working for the Lynchburg, VA office of Home Instead Senior Care in 2003.  He moved in 2004 to the Roanoke, VA office where he stayed for two years.  It was during this time that he and Jacqueline decided that they wanted to open up their own franchise of Home Instead Senior Care.  They opened the doors of their own franchise in Manassas, VA on October 16, 2006.

Jack has a love for serving others, especially the senior population.

Jacqueline is originally from Roanoke, VA. She received a Bachelor of Science degree in Psychology from Gardner-Webb University in Boiling Springs, NC and a Master of Social Work degree from Baylor University. Jacqueline is a Licensed Clinical Social Worker in Virginia and taught at the university level for eight years. Her primary background has been providing therapy for children, adolescents, and their families. Jacqueline eagerly embraced the opportunity to join her husband, Jack St.Clair, in the business. She has been blessed to have close relationships with both of her grandmothers. In fact, one of Jacqueline's grandmothers received services from the local Home Instead Senior Care office inRoanoke, VA for a year before passing away in July of 2010. According to Jacqueline, "It was truly amazing to be on the giving and receiving end of care. My grandmother loved her CAREGiver! Because this business cares about people, it is something I can believe in." Jacqueline enjoys volunteering, jogging, vacationing with her husband, and spending quality time with her two children, Jonathan and Mary Anna.

In early 2014, Jack and Jacqueline announced the purchase of the Reston Home Instead franchise and look forward to serving even more seniors in Northern Virginia.


Brett Rice, Vice President of Operations

Brett Rice, Vice President of Operations

Brett brings his love for service and country to our team after over ten years in the federal government. Brett was born and raised outside of Detroit, MI and holds a bachelors degree in Criminal Justice from Michigan State University. Most recently, as a Supervisory Special Agent, Brett provided protection and security for several senior cabinet-level officials. After serving in various government security positions both domestic and abroad, he feels God has led him to Home Instead Senior Care. In late July 2017, he was offered a position with Home Instead Senior Care as the Vice President of Operations. He is responsible for all operations in both the Herndon and Manassas offices and looks forward to serving his community.

Brett grew-up around the corner from his grandparents and vividly remembers their involvement in his life. He credits his love for woodworking and "tinkering" to his grandfather, Reid and his fondness for card games and cooking to his grandma, Edith. It is Brett's desire to truly honor and care for the seniors in our area that have shaped our great nation, especially our veterans. Brett enjoys staying active outdoors, working out and spending time with his wife, Alena and their two sons. 



Julie Pavkov, Director of Human Resources

Julie Pavkov, Director of Human Resources

​Julie Pavkov's corporate Human Resource experience extends from small family owned software companies to government contracting. She is excited about a new adventure serving in the healthcare industry where she is eager to support the organization of Home Instead Senior Care and make a positive impact in the lives of Clients and CAREGivers alike. Julie graduated from James Madison University where she earned her Bachelor of Science degree in Sociology. She is originally from Manassas, VA and lives with her husband of 12 years and two children. She enjoys serving at her church, running and keeping up with her busy family life. 


Tracy Donaldson, RN, Director of Client Care

Tracy Donaldson, RN, Director of Client Care

I was born in Watseka, IL but raised in Winter Springs, FL. Been in various areas of nursing for 20 years to include Emergency Medicine, Travel Nursing, Cruise ship Nurse, Occupational Nurse, Forensic Nurse and Home Healthcare. 

Married with one son who is our miracle baby.  My family is my most amazing gift and blessing which I thank God for each day. I enjoy dancing, motorcycle riding, traveling and spending quality time with my family. "Being passionate about what you do makes what you do rewarding."



Gail Earhart, Relationships Specialist

Gail Earhart,  Relationships Specialist

Prior to joining Home Instead Senior Care, Gail cared for her father for six years. During this time she realized how much she loved caring for him and knew she should continue caring for seniors. She joined Home Instead in 2010, starting out as a CAREGiver part-time. Soon afterwards, Gail moved into the position of Quality Assurance Coordinator, ensuring our clients receive the best of care. 

Gail is married and has three children. She enjoys reading, watching movies and playing games. But mostly she loves working at Home Instead Senior Care and strives to ensure our clients are receiving the best care!



Annmarie Ciaverella, CAREGiver Relations Coordinator

Annmarie Ciaverella, CAREGiver Relations Coordinator

Annemarie hails from Miami, FL where she graduated from Florida International University with a BA in Modern Languages. Annemarie came to DC to attend American University where she obtained a Master of Arts in International Communication, met her husband of 34 years, and has three children and one adorable grandaughter.  She loves opera and ballet and was once kissed on the hand by Luciano Pavarotti! ​ 

Annemarie began working at HISC as a faithful CAREGiver in 2010 and never looked back. Annemarie has had an affinity for the elderly from a young age. Starting at HISC after being a stay at home mom for 23 years was the perfect match.  

When the opportunity to join the office staff was presented to her, she jumped in once again.  She currently is our CAREGiver Relations Coordinator in the Human Resources Department. Annemarie says she loves helping CAREGivers have a great CAREGiver experience as they generously give of themselves in order to make a positive difference in the lives of our clients and their families. 


Jeannie Carroll, CAREGiver Retention Coordinator

Jeannie Carroll, CAREGiver Retention Coordinator

Jeannie has worked for Home Instead Senior Care for over 10 years. Prior to working at Home Instead, she was a stay at home mom for many years and started working part time hours as a CAREGiver. Jeannie joined the administrative team 6 years ago, initially as a Staff Coordinator.  For the past 5 years, she has worked in the HR Department, using her vast caregiving experience in the role of CAREGiver Retention Coordinator. She conducts new CAREGiver /Client introductions, coaches and mentors new and seasoned CAREGivers, handles out-processing as well as other procedures within the HR Department, coordinates appreciation events and writes a weekly newsletter for CAREGivers.  

Jeannie has always had a natural affection for seniors and learned the importance of caring for one's elders through the example set by her family.  When Jeannie was a child, her great-grandmother lived upstairs in the home of a great-aunt. Jeannie spent many hours keeping her great-grandmother company; spending hours listening to her stories about the "old country", brushing her hair, holding her hand, praying with her, talking to her, and assisting with meal time.

In Jeannie's own words, she has "found that serving seniors, the company mission and the spirit of the owners has been a very good fit for me.  My goal is to ensure that every CAREGiver truly feels welcomed, confident and positive about the job they do by providing a 'nurturing home base' and the support and knowledge they need to succeed in their work."


Chris Nason, Human Resources

Chris Nason, Human Resources

As Human Resource Specialist, Chris keeps track of all CAREGiver documents, classes, and works with each CAREGiver to help make their career at HISC a success!  Chris joined Home Instead Senior Care in 2014.  

In her spare time she enjoys reading and art and making fairy gardens for her coworkers.  She is also dedicated to physical fitness and weightlifting.



Moris Portillo Portillo, Services Manager, Staffing Department

Moris Portillo Portillo, Services Manager, Staffing Department

Moris' motto is "enjoy the little" things. He enjoys providing support where it's needed and lending a helping hand; he's a team player. Moris hails from New York where he served as a Manager in the Restaurant Service industry and as a litigation paralegal at a NY Law Firm prior to finding us at Home Instead Senior Care. Moris has enjoyed his move to Northern Virginia where he enjoys exploring, hiking and running.

I strongly believe in "Do unto others as you would have them do unto you" or simply doing the right thing because it is the right thing to do. In all my professional endeavors I seek to make a positive impact on people's lives. This is my attitude where ever I go. One of my purposes is to be of service where service is needed, and in the process, enjoy the little things this wonderful life has to offer.   


Joyce Ugochukwu, Staff Coordinator

Joyce Ugochukwu, Staff Coordinator

Joyce joined the Home Instead Senior Care team in 2014 and serves as a Staff Coordinator, ensuring our clients are paired up with the PERFECT Caregiver to meet their needs.  Joyce always knew she wanted to work in the senior care industry, watching her mother work as a Nurse while raising Joyce and her four siblings.  A native of Northern Virginia, Joyce is very connected with her very supportive family.  

"I enjoy making a difference in a senior’s lives. When I receive calls and emails from happy clients about their CAREGivers, it puts a smile on my face and makes me feel good about my work"

 


Christina Quigley, Staff Coordinator

Christina Quigley, Staff Coordinator

​Christina joined the Home Instead Senior Care team in 2014 as a CAREGiver.  Her experience as a caregver gves her a unique perspective in her role as a Staffing Coordinator who spends her days matching clients and caregivers for the best possible outcomes.  Christina knows first hand what our clients expect from the CAREGivers helping them. 

"I’ve always liked helping people, so when it was time for me to take a break from caregiving, I knew I wanted to stay within the Home Instead family. "


Teresa Jordan, Staff Coordinator

Teresa Jordan, Staff Coordinator

​Teresa joined the Home Instead in December 2017 as a staff coordinator. "I always knew I wanted to work with seniors after caring for my mother who was placed on hospice for ovarian cancer in 2012. I have two awesome kids ages 16 and 5 who give me joy and make me a better person every day. I have lived in Northern Virginia most of my life and graduated from Herndon High school in 2001. I enjoy speaking with our clients and their families; this gives me a sense of purpose on a daily basis. The office staff at Home Instead Senior Care is amazing and they have welcomed me with opened arms." 


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