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Client Reviews


Read what other families in Bryan / College Station, TX have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

Home Instead Senior Care takes pride in helping seniors live independently in their homes. But we'll let our clients tell you about it. Here we humbly submit what clients are saying about Home Instead Senior Care:

" Home Instead provides me assistance with ADL'S, meal prep, household chores ie. cleaning bathroom, emptying dishwasher, putting grocery delivery away, vacuum as neeeded, companionship as I live alone. They arrive on time, ready to assist. they are willing to share their experiences that can assist me in making my life easier. I have had occasional schedule changes and communicate with the office staff and all goes well. I can tell the agency has cared for several clients and are very capable of my few problems with schedules. "

Posted by AnnaF RN on Mar 19 2020

"Your service has been excellent. When my mother-in-law has had urgent health issues that require rapid response to set up care givers, you have been there for our family. And, when some care givers didn't meet her needs, you responded rapidly to change shifts to provide her with other caregivers that met her needs. Also, her regular care giver, Gladys, has been OUTSTANDING. She has recently assisted our family in caring for my mother-in-law during a medical emergency when the family were all out of town and has gone above and beyond what we expected. She is FANTASTIC and we love having her as a support we can rely on."

Posted by Anonymous Reviewer on Dec 22 2018

"We absolutely love the caregivers that we have at the present time. Each of them has their own unique way of interacting with my mother, and they are one of the main reasons she is thriving! Thank you!"

Posted by Anonymous Reviewer on Sep 26 2018

"The caregivers are wonderful and are passionate about helping mom have a great day each time they come over. They keep the house looking and smelling clean and make sure mom has everything she needs. The caregivers are prompt and if they have a scheduling issue the supervisor is quick to find an acceptable solution. The agency staff is happy to answer any questions and takes care of concerns promptly. "

Posted by Shane Robinson on Sep 19 2018

"I like that our caregivers always have a smile and are happy to share their time with us as they help take care of mom. They are compassionate and dedicated to their patients and work hard to make life easier as they go about their day."

Posted by Anonymous Reviewer on Sep 19 2018

"Love knowing my mother is not lonely, she is eating, and being pampered by a loving caregiver while I am at work."

Posted by Anonymous Reviewer on Feb 25 2018

"My husband reports all his caregivers are very attentive and caring!"

Posted by Anonymous Reviewer on Feb 25 2018

"Very easy to work with and our care provider does an awesome job!"

"Home Instead is a great Senior Care group. Home Instead workers have been making visit daily, now twice a day, for over a year to care for my Father. My Father wants to stay in his home, though none of his children live in the same city. He would not have been able to live in his home without the care from Home Instead. They remind Dad about medicines, make sure he eats and doesn't fall. They are reliable, professional, and honest. Would recommend this group for aging parents."

Posted by Daughter of an aging parent on Oct 30 2017

We love the schedule of caregivers. Mom LOVES Kayron, looks forward to her being there each week Wed-Fri. She was excited to have Cynthia 2 days a week again instead of just one. I think she will like Connie once she gets used to her, I liked her when I met her. Your scheduler needs some major stars in her crown for keeping all of this so consistent, and whomever matches clients with caregivers is awesome!   ~ Cindy M.

We absolutely love the CAREGivers that we have at the present time. Each of them has their own unique way of interacting with my mother, and they are one of the main reasons she is thriving! Thank you!   ~ Cindy M.

10/10 ~ Paul D.

The caregivers who come out are marvelous. My mother loves them. It has been great. It takes a lot of worries away from me. It is just wonderful.   ~Rachael B.

Every time I called to ask them to send someone, they always did their best to find someone. Sometimes I had to call in the spur of the moment. I always had service and I really appreciated that. I just want to thank them because they were there for me and they took good care of my husband. They were just caring people. The girls who came were really nice and compassionate. I appreciate that.    ~Blanca L.

They have just been on time and been here at the time we needed them. They have been encouraging and helpful, and I just can't say enough to tell you how much we appreciate them.   ~Mary D.

They did exactly like they were supposed to do and they did the little things I asked them to do without any problems at all. We became friends after they left.   ~Elizabeth F.

They were on time and they did what they were asked to do. They were pleasant and nice, and didn't have to do anything special for me.   ~Laura Jean R.

They are caring. They are clean... They are thorough and they know their job and they are sweet. They are very sweet and very kind.   ~Kathleen K.

We did not have any trouble. They were very nice and very kind. They followed directions very thoroughly.   ~Kathleen K.

She was very good and helpful. She did everything I asked her to do. She was friendly.    ~Barbara T.

She does what she's supposed to do and she does a good job.   ~Mark H.

The service I had before was awful compared to how it is now. My mother loves her. She's dependable. They have reasonable prices.   ~Theresa S.

They are extremely reliable. They are comfortable to be with. They are perfect for me.   ~Helen S.

The CAREGiver is outstanding. She does remarkably good work. She is always on time. She is an outstanding housekeeper.   ~Mary W.

They are very flexible. We can use them when we need them. They have been very good so far.   ~Charlie B.

The people and the things that are provided are topnotch. They are always there, and always on time. They provide everything we ask for.   ~Mark H.

The personnel took care of the situation right away. They made it work for us. The service was so good, it made it hard to get her into the independent living, where she is now.   ~Allen M.

They do what we want. They take us out for groceries, to the beauty salon, and out to eat. They provide great service. We use them a couple times a week. We enjoy the work they do for us. We can't drive, so they take us places.   ~Helen B.

They have been easy to work with, both from the office and the field people. They have given me good advice. They are concerned and very helpful.   ~Tammy S.

We have been very satisfied with several different caregivers. My dad doesn't have a full-time schedule. Even at the last minute, they are able to get someone scheduled who is worthy.   ~Maggie A.

She is always on time. She always does what she is asked to do, and she goes beyond expectations all the time.   ~Barbara T.

They are dependable and friendly. They take care of all my needs.   ~Helen S.

I don't know what I would do without them. The aide is willing to do anything I ask her to. I am very satisfied.   ~Betty N.

Every time I have called, they have been able to send someone out. It has always been a good, reliable person.   ~Mary R.

They explained everything they could do and they did everything I asked them to do. Everything they did was very acceptable.   ~Gary V.

The caregiver was very nice. She stayed with my mother in the hospital overnight. She arrived in a timely manner. She was very interactive with my mother. She was there until the next day when I was able to arrive for her surgery.   ~Sarah F.

The girls are really caring. I don't have any regrets, because they are all really good people.   ~Blanca L.

It is reasonably priced. My mother is really happy with the lady. She is really helpful. It has been a really good experience.   ~Anita L.

They answer my questions. They always come when they say they will.   ~Sharon F.

I just feel like they've worked with us to find us a very very good person. They've worked so we can keep that person.    ~Anne R.


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