Read what other families in Oakland, CA have to say about Home Instead Senior Care® CAREGivers and homecare services:
Latest Reviews & Testimonials:
"Dad's Home Instead assistant is caring, experienced, and capable. They both have gotten to know each other and are comfortable being at home or going out for activities and shopping. This is a great relationship for Dad, to spend time with someone outside the family, to make a new friend, and we know he is with someone we can depend on to keep him safe.
Home Instead communicates with me directly regarding questions and changes...and I speak with Dad's assistant regularly to share feedback, ideas, and how Dad is doing. All a very personal and supportive experience."
"The program managers are extremely professional and competent. The communication exemplary. Our Personal Assistant committed, caring, efficient, honest, dependable--like another family member!!"
"My mother doesn't like anybody, but she seems to get along with the people from Home Instead Senior Care. They know what they're doing. There are some people who are better suited to handle her negative inclinations and gently get her to do what she needs to do. They're there all day cooking for her, doing her laundry, helping her get up and around, accompanying her when walking, doing general assistance like getting out of bed, and cleaning her up when she soils herself. It's been a month and a half. However, it is very pricey."
"We have several caregivers from Home Instead Senior Care. I find that they have difficulty with scheduling or getting people. It seems that a lot of them call off especially on a weekend without giving the agency time to find someone else. You can tell that some had more training than others. I have no complaints about them except for one, but I had asked that she be replaced. When she got here, the first thing she did was sit down and ask me if I had anything to eat. Next thing was she was outside on her phone more than she was inside. She was sitting on her back watching television while Mom was sitting on her chair. Other than that, the agency has really been good. Colleen comes out and checks to see how things are, and she's been very helpful."
"“I just had to write and thank you not only for the calendar but for my wonderful Caregiver, Diane. My daughters decided I needed help and my youngest girl had already contacted you and made arrangements for Diane to come to my house and meet me. I did not feel that I needed this kind of help and strongly objected to the arrangement. There was a knock on my front door and when I opened it there was beautiful Diane standing there with a lovely bouquet of flowers for me. I took one look at her and it was instant love. That love has grown between us during the last few months and we have become best friends. Looking at the pictures on the calendar and the happy faces of the Caregivers, I know you have many Diane’s’ working for you."
"You are to be commended for your choice of employees who like Diane give superb help to people like me.”"
"We were able to use the services of your firm at a critical time, which relieved us of things which were difficult to do until you helped." "
"“Well today was my last day with the Caregiver you provided. He has been wonderful; really a perfect person for the job, conscientious, thoughtful, always does everything before he is asked. It has been a pleasure to have him, his presence cheered me up when I was a little depressed; now I am on the road to recovery, but I’ll miss him. I have recommended your service to a couple of friends.”"
"“I just wanted to thank you for sending Shobhna to care for my Marilyn. Shobna did an excellent job in taking care of Marilyn and also relieving me in some of the morning duties and allowing me to take time for other things. She really took a positive approach to tending to Marilyn’s needs. Her zeal to keep a clean and tidy atmosphere was amazing. Shobna was exactly the right person and Marilyn truly enjoyed her.”"
"We would like to take this opportunity to express our family’s sincere appreciation and heartfelt thanks for all the help and support provided to our parents by the Caregivers from Home Instead. Both Caregivers have been doing an excellent job in all respects throughout all of the many months they have been caring for our parents. This has included exceptional direct physical and psychological care of Pete and Peggy, the preparation of very good and nutritional meals, and well done laundry and cleaning work. Taking care of Pete during his extended illness has particularly required very significant amounts of hands-on help, patience, and communication when he passed away on January 15th, which they handled in a very sensitive, caring, and professional manner. It has very much helped our family through this hard time knowing that our parents had such fine care, and we wanted to definitely commend your Caregivers for this."
"I really want to extend to you our thanks for helping us out when Estelle needed help. You sent Maria on very short notice to us and truly she was a gift! If you only knew how well she just picked up the pieces and went to work--for compete strangers. It wasn't long before we realized how wonderful this woman was. She was resourceful, caring and very qualified to be a caregiver. Thanks so much for her!"
"We were so happy with Norma's work with my Dad. She was so patient, loving and gentle. It means so much to us that we had such a caring person to look after Dad in his final months. We will gladly recommend your company to friends and acquaintances." "
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.