CAREGiver Careers in Dover, DE

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​​​​​Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the open job opportunities in Southern New Castle, Kent, and Sussex Counties. Call (302) 697-6435 today for more information or click Apply for the job posting of your choice below.

Current Job Openings

755 A Walker Rd
Dover, DE 19904
Serving Kent, Sussex and southern New Castle counties

CAREGiver Kent County Delaware

Job Details

Do you have a passion for making a difference in the community? Do you want the satisfaction of knowing you are making a positive impact in the lives of others? Do you have a heart for helping others?

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of home care services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Hiring for the following: 7am-12pm, 12pm-5pm, 5pm-10pm, 10pm-7am  
Candidates must work every weekend 
Candidates must be willing to drive to Sussex and Middletown areas


Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s care
  • Assistance with personal care (i.e bathing, toileting, grooming)
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
Requirements:
  • Complete and pass a criminal background check, motor vehicle record check, and drug screen
  • Possess a valid driver’s license and valid auto insurance 
  • Access to a working email and phone number for regular communication
  • Availability of a minimum of 20 hours provided per week, including weekends
  • CNA License not required
*No previous experience necessary, - skills training provided by Home Instead Senior Care*

Each Home Instead franchise is independently owned and operated.

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CAREGiver Southern New Castle County

Job Details

Do you have a passion for making a difference in the community? Do you want the satisfaction of knowing you are making a positive impact in the lives of others? Do you have a heart for helping others?

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of home care services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Hiring for the following: 7am-12pm, 12pm-5pm, 5pm-10pm, 10pm-7am  
Candidates must work every other weekend

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s care
  • Assistance with personal care (i.e bathing, toileting, grooming)
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
Requirements:
  • Complete and pass a criminal background check, motor vehicle record check, and drug screen
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
  • Availability of a minimum of 20 hours provided per week
  • CNA License not required
*No previous experience necessary, - skills training provided by Home Instead Senior Care*

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
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By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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On Call/Extended Hours- Kent & Sussex County DE

Job Details

Position: Scheduling Coordinator - Evenings & Weekends
Department:   Scheduling

Reports To:

Amanda Schultz, Corporate Support  


Pay Range:  Starting at $13.00 Hourly
Shift: Monday-Friday 4pm-10 pm/Weekends will vary


We have a great opportunity for someone! We are a Fun, Rewarding, and Fast growing company and need some administrative support. Please read below and send us your resume. We are excited to speak to qualified candidates for this position.

Objective:

The Scheduling Coordinator is expected to perform a variety of duties.  The Scheduling Coordinator - Evenings & Weekends is expected to be responsible for providing excellent customer service to both our clients and Caregivers.
Work location will be in Kent County (Dover) Delaware.

Primary Responsibilities:      
 

  • Reflect the core values of RRW, Inc., (DBA an individually owned and operated Home Instead Senior Care franchise).
  • Core Values:
    • Communication
    • Empathy
    • Customer Service 
    • Enthusiasm
    • Knowledge
    • Accuracy
    • Team Work                     
  • Prior to start of on call shift, review schedule with designated Service Coordinator and become aware of any potential trouble spots that might arise. 
  • Obtain resources needed for on call responsibilities such as laptop, tablet and/or phone along with any paper resources deemed necessary.  
  • Answering each incoming call in a friendly, professional, and knowledgeable manner and respond quickly to their needs.  
  • Fill all Client shifts following designated office scheduling processes.  
  • Communicate changes in Client Shifts to the Client(s) and CAREGiver(s).  
  • Contact backup person when questions arise about clients or CAREGivers that require input
  • Fill in on assignments that come open until a replacement CAREGiver is found 
  • Communicate client and CAREGiver concerns or problems with Branch Manager or  designee.  
  • Monitor and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in the operating system.  
  • Field new client & CAREGiver inquiries over the phone in a knowledgeable manner and schedule care consultations
  • Create a log of the activities of your shift and communicate that to the designate key player(s). 
  • Return resources to the office following your shift.  
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
  • Ensure Home Instead Senior Care standards are met and upheld

Secondary Responsibilities:  

  • Participate in quarterly CAREGiver meetings
  • Perform care consultations as required
  • Perform any and all other functions deemed necessary

Critical Numbers: 

  • 100% of calls answered and returned during shift 

Education/Experience Requirements:

  • High school graduation or the equivalent 
  • One year of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver’s license

Knowledge, Skills and Abilities: 

  • Must have an understanding of and uphold the policies and procedures established by RRW, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise) 
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively 
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines 
  • Must have knowledge of the senior care industry
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly and yearly work 
  • Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Must present a professional appearance and demeanor
  • Must be able to operate office equipment  
  • Must be patient and congenial on the telephone  
  • Must have computer skills and be proficient in Word and Excel
  • Must be able to work evenings and/or weekends as required
  • Must be able to perform duties in a professional office setting


Your employer RRW., Inc. d/b/a Home Instead Senior Care an independently owned and operated Home Instead Senior Care franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
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By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Full Time CAREGIVER Kent, Sussex, Middletown

Job Details

Do you have a passion for making a difference in the community? Do you want the satisfaction of knowing you are making a positive impact in the lives of others? Do you have a heart for helping others?

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of home care services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

The right candidate will have open availability for days, evenings, and/or weekends, will be flexible and open to working with a variety of clients in a variety of locations, have a positive attitude and meet challenges with solutions. 

Candidates must work every other weekend

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s care
  • Assistance with personal care (i.e bathing, toileting, grooming)
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
Requirements:
  • Complete and pass a criminal background check, motor vehicle record check, and drug screen
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
  • Availability of a minimum of 20 hours provided per week
  • CNA License not required
*No previous experience necessary, - skills training provided by Home Instead Senior Care*

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Weekend CAREGiver

Job Details

Do you have a passion for making a difference in the community? Do you want the satisfaction of knowing you are making a positive impact in the lives of others? Do you have a heart for helping others? Are you looking for additional income on the weekends only?

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of home care services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Hiring for the following: Friday Evening, Saturday, Sunday Shifts

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s care
  • Assistance with personal care (i.e bathing, toileting, grooming)
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
Requirements:
  • Complete and pass a criminal background check, motor vehicle record check, and drug screen
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
  • Available to work flexible hours on Friday evening, Saturday, and Sunday
  • CNA License not required
*No previous experience necessary, - skills training provided by Home Instead Senior Care*

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Training Coordinator

Job Details

Home Instead Senior Care is seeking a high energy, highly polished, full-time trainer/educator with a great personality and a winning smile. Please read below and send us your resume.  We are excited to speak to qualified candidates for this position. 
 
The Training Coordinator is responsible for the execution and organization of all training programs for CAREGivers. This position will also require the support of shared services. 
 
Primary Duties

 

  • Assist and schedule CAREGiver Orientation.
  • Assist in creating/maintaining monthly training calendar for New Hires and current employees.
  • Evaluate and update all orientation and training materials as needed.
  • Develop monthly in-service topics to meet CAREGiver and office needs.
  • Assist and schedule CAREGiver Trainings, In-services and Alzheimer's Training
  • Conduct offsite training sessions to engage and educate the community.
  • Ensure Home Instead Senior Care standards are met and upheld.
  • Maintain regular attendance at the office to execute job responsibilities.
  • Demonstrate open and effective communication with supervisors, colleagues and CAREGivers.
  • Will work in Kent and Sussex Counties , Delaware 
  • Weekend hours are required and flex time is allowed 
  • Medical, 401K, and performance  bonuses are included 
 
 
Ideal Candidate should have the following:
 
Able to multi tasks in a busy office
4 year college degree preferred or related experience
Able to communicate effectively including written and oral
Two year of or related business experience or an equivalent combination of education 
and work experience may be considered
Must pass all company required background checks 
Preferred direct care/home care background experience
 

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Client Care Coordinator- Kent County

Job Details

 
 

Position: Client Care Coordinator
Department: Quality Assurance
Reports To: Office Supervisor
 
 
Objective:
The Client Care Coordinator is expected to perform a variety of duties to provide an excellent client focused experience. Quality Assurance visits will require you to collect information, ensure processes are being followed, make suggestions, and provide feedback to supervisors, clients and family members regarding the continued efforts to achieve service excellence. 
Primary Responsibilities:
 
  • Reflect the core values of (RRW, Inc.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise) (Communication, Accuracy, Teamwork & Integrity)
  • Conduct Quality Assurance phone service calls with prospective clients according to and within the procedure
  • Develop and maintain positive relationships with all clients through quality assurance (QA) visits and phone calls.
  • Conduct QA visits with clients in person or over the phone according to the QA frequency guidelines
  • Conduct follow up as necessary and document in Clear Care.
  • Monitor, mediate, and log both client and CAREGiver activity through Quality Assurance visits or phone calls in Clear Care.
  • Communicate and document to Recruiting and Retention Manager (to escalate if necessary) any observation that CAREGiver’s   would require coaching/discipline while conducting a quality assurance visit.
  • Communicate to the Senior Client Care Manager any concerns, issues or observations regarding the client that would require a change to the current plan of care.
  • Enter and maintain accurate client and CAREGiver records in Clear Care.
  • Maintain regular attendance to execute job responsibilities.
  • Responsive to clients/families and your supervisor’s needs.
  • Demonstrate open and effective communication with, colleagues, CAREGivers, Clients, supervisor, and management.
 
 
 
 
Secondary Responsibilities:
 
  • Participate in CAREGiver meetings
  • Perform any and all other functions and responsibilities deemed necessary, attend department meetings and on-going training.
 
 
Education/Experience Requirements:
 
  • High school graduation or the equivalent
  • Previous Social Work, CNA/Nursing preferred
  • Computer experience required
  • Must possess a valid driver’s license
  • Knowledge of the Senior Care Industry
 
 
Supervisory Responsibilities:
 
  • None
 
 
Critical Numbers:
 
  •  Complete all required Quality Assurance visits as assigned (This number will vary based on client census).
 
 
Knowledge, Skills and Abilities:
 
  • This position must have an understanding of and uphold the policies and procedures established by (RRW., INC.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • The ability to put clients and CG’s at ease.  Warm, sensitive and compassionate.  Builds and maintain trusting relationships with all.  Treats people with respect.
  • Generates new (creative) approaches to problems or original modifications (innovations) to established approaches.
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills by demonstrating consistent logic, rationality and objectivity.
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to plan and organize in an efficient productive manner, plan, schedule and conduct excellent quality assurance visits by setting high standards of performance of self.
  • Ability to establish good working relationships with management, colleagues, franchise owners and their staff
  • Ability to present a professional appearance and demeanor, creates favorable first impression through body language, eye contact, voice qualities and dress.
  • Seeks out and seizes opportunities, goes beyond the “call of duty” passionately finds ways to surmount barriers.
  • Must have computer skills and be proficient in Word and Excel and Clear Care and remain proficient in its use. equipment.
  • Ability to work evenings, weekends and possible holidays.
 
 
________________________________________________________________________
 
Your employer RRW., Inc. d/b/a Home Instead Senior Care an independently owned and operated Home Instead Senior Care franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.
 
 

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Client Care Coordinator- Sussex County

Job Details

 
 

Position: Client Care Coordinator
Department: Quality Assurance
Reports To: Office Supervisor
 
 
Objective:
The Coient Care Coordinator is expected to perform a variety of duties to provide an excellent client focused experience. Quality Assurance visits will require you to collect information, ensure processes are being followed, make suggestions, and provide feedback to supervisors, clients and family members regarding the continued efforts to achieve service excellence. 
Primary Responsibilities:
 
  • Reflect the core values of (RRW, Inc.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise) (Communication, Accuracy, Teamwork & Integrity)
  • Conduct Quality Assurance phone service calls with prospective clients according to and within the procedure
  • Develop and maintain positive relationships with all clients through quality assurance (QA) visits and phone calls.
  • Conduct QA visits with clients in person or over the phone according to the QA frequency guidelines
  • Conduct follow up as necessary and document in Clear Care.
  • Monitor, mediate, and log both client and CAREGiver activity through Quality Assurance visits or phone calls in Clear Care.
  • Communicate and document to Recruiting and Retention Manager (to escalate if necessary) any observation that CAREGiver’s   would require coaching/discipline while conducting a quality assurance visit.
  • Communicate to the Senior Client Care Manager any concerns, issues or observations regarding the client that would require a change to the current plan of care.
  • Enter and maintain accurate client and CAREGiver records in Clear Care.
  • Maintain regular attendance to execute job responsibilities.
  • Responsive to clients/families and your supervisor’s needs.
  • Demonstrate open and effective communication with, colleagues, CAREGivers, Clients, supervisor, and management.
 
 
 
 
Secondary Responsibilities:
 
  • Participate in CAREGiver meetings
  • Perform any and all other functions and responsibilities deemed necessary, attend department meetings and on-going training.
 
 
Education/Experience Requirements:
 
  • High school graduation or the equivalent
  • Previous Social Work, CNA/Nursing preferred
  • Computer experience required
  • Must possess a valid driver’s license
  • Knowledge of the Senior Care Industry
 
 
Supervisory Responsibilities:
 
  • None
 
 
Critical Numbers:
 
  •  Complete all required Quality Assurance visits as assigned (This number will vary based on client census).
 
 
Knowledge, Skills and Abilities:
 
  • This position must have an understanding of and uphold the policies and procedures established by (RRW., INC.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • The ability to put clients and CG’s at ease.  Warm, sensitive and compassionate.  Builds and maintain trusting relationships with all.  Treats people with respect.
  • Generates new (creative) approaches to problems or original modifications (innovations) to established approaches.
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills by demonstrating consistent logic, rationality and objectivity.
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to plan and organize in an efficient productive manner, plan, schedule and conduct excellent quality assurance visits by setting high standards of performance of self.
  • Ability to establish good working relationships with management, colleagues, franchise owners and their staff
  • Ability to present a professional appearance and demeanor, creates favorable first impression through body language, eye contact, voice qualities and dress.
  • Seeks out and seizes opportunities, goes beyond the “call of duty” passionately finds ways to surmount barriers.
  • Must have computer skills and be proficient in Word and Excel and Clear Care and remain proficient in its use. equipment.
  • Ability to work evenings, weekends and possible holidays.
 
 
________________________________________________________________________
 
Your employer RRW., Inc. d/b/a Home Instead Senior Care an independently owned and operated Home Instead Senior Care franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.
 
 

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required
Office Details:

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