CAREGiver Careers in Dover, DE

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​​​​​Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the open job opportunities in Southern New Castle, Kent, and Sussex Counties. Call Brittany at (302) 697-6435 today for more information or click Apply for the job posting of your choice below.

Current Job Openings

755 A Walker Rd
Dover, DE 19904
Serving Kent, Sussex and southern New Castle counties

CAREGiver Kent County Delaware

Job Details

Home Instead Senior Care(179) is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care, and compassion.

Duties include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Alzheimer’s Care
*No previous experience necessary - skills training provided by Home Instead Senior Care*

Requirements to be a CAREGiver:
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, DMV check, and drug screen
  • Possess a valid driver’s license and valid auto insurance
We have a variety of shifts available with competitive pay and benefits.  Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

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CAREGiver Sussex County

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s Car
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, motor vehicle record check and drug screen
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
*No previous experience necessary - skills training provided by Home Instead Senior Care*

We have a variety of shifts available with competitive pay and benefits.  Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
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By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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CAREGiver Southern New Castle County

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s Car
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, motor vehicle record check and drug screen
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
*No previous experience necessary - skills training provided by Home Instead Senior Care*

We have a variety of shifts available with competitive pay and benefits.  Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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Client Care Coordinator - Kent - Sussex

Job Details

 
 

Position: Client Care Coordinator
Department: Quality Assurance

Reports To:

Branch Manager In Kent County 


 
Objective:
The Client Care Coordinator is expected to perform a variety of duties to provide an excellent client focused experience. Quality Assurance visits will require you to collect information, ensure processes are being followed, make suggestions, and provide feedback to supervisors, clients and family members regarding the continued efforts to achieve service excellence. 
Primary Responsibilities:
 
  • Reflect the core values of (RRW, Inc.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise) (Accuracy, Communication, Customer Focus, Empathy, Enthusiasm, Knowledgable and Teamwork.
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process 
  • Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service. 
  • Work with other team members to coordinate various aspects of a client’s care. 
  • Conduct client/CAREGiver introductions with every new client and with every new CAREGiver. 
  • Create and maintain client and responsible party records documenting all quality assurance meetings. 
  • Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per (month/quarter). 
  • Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.
  • Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers. 
  • Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed. 
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members. 
  • Maintain regular attendance at the office to execute job responsibilities. 
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
 
 
 
 
Secondary Responsibilities:
 
  • Participate as needed in all CAREGiver meetings
  • Perform any and all other functions and responsibilities deemed necessary, attend department meetings and on-going training.
  • Ability to act as a CAREGiver if needed. To include but not limited to
    • Ability to lift, push, or pul up to 25lbs
    • Ability to bend twist, stoop, kneel and reach
    • Ability to withstand exposure to dust, mold, mildew and cleaning solutions
    • Ability to treat and care for clients and their property with dignity and respect. 
    • Ability to adapt to various living environments and locations
    • Ability to communicate with clients in a friendly and congenial manner
    • Ability to drive or take public transportation to client locations
 
 
Education/Experience Requirements:
 
  • High school graduation or the equivalent
  • Previous Social Work, CNA/Nursing preferred
  • Computer experience required
  • Must possess a valid driver’s license
  • Knowledge of the Senior Care Industry
 
 
Supervisory Responsibilities:
 
  • None
 
 
Critical Numbers:
 
  •  Complete all required Quality Assurance visits monthly as assigned by Senior Client Relationship Manager.   (This number will vary on a monthly basis).
 
 
Knowledge, Skills and Abilities:
 
  • This position must have an understanding of and uphold the policies and procedures established by (RRW., INC.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • The ability to put clients and CG’s at ease.  Warm, sensitive and compassionate.  Builds and maintain trusting relationships with all.  Treats people with respect.
  • Generates new (creative) approaches to problems or original modifications (innovations) to established approaches.
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills by demonstrating consistent logic, rationality and objectivity.
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Ability to plan and organize in an efficient productive manner, plan, schedule and conduct excellent quality assurance visits by setting high standards of performance of self.
  • Ability to establish good working relationships with management, colleagues, franchise owners and their staff
  • Ability to present a professional appearance and demeanor, creates favorable first impression through body language, eye contact, voice qualities and dress.
  • Seeks out and seizes opportunities, goes beyond the “call of duty” passionately finds ways to surmount barriers.
  • Must have computer skills and be proficient in Word and Excel and Clear Care and remain proficient in its use. equipment.
  • Ability to work evenings, weekends and possible holidays.
 
 
________________________________________________________________________
 
Your employer RRW., Inc. d/b/a Home Instead Senior Care an independently owned and operated Home Instead Senior Care franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.
 
 

Each Home Instead franchise is independently owned and operated.

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Apply
Please enter your first name
Please enter your last name
Please enter your phone number
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By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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Scheduling Coordinator, Kent County DE

Job Details

We have a great opportunity for someone! We are a Fun, Rewarding, and Fast growing company and need some administrative support. Please read below and send us your resume. We are excited to speak to qualified candidates for this position.

The Scheduling Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Scheduling Coordinator is expected to be responsible for providing excellent customer service to both our clients and Caregivers. Work location is in Kent County (Dover) Delaware.

Primary Duties:

 

  • Reflect the core values of RRW, Inc., (DBA an individually owned and operated Home Instead Senior Care franchise).
  • Core Values:
    • Communication
    • Empathy
    • Customer Focus
    • Enthusiasm
    • Knowledgable
    • Teamwork
  • Supervise the Caregiver staff as it relates to customer service and client interaction.
  • Participate in any ongoing training pertaining to scheduling and administrative training.
  • Answer each incoming call in a friendly, professional, knowledgeable manner.
  • Field private pay client inquires to an Operational Manager.
  • Conduct daily activities in the scheduling department, ensuring that all committed shifts have been filled and schedules are being mailed or emailed with major changes.
  • Ability to log into system of record program for both client and Caregiver activity pertaining to the schedule.
  • Monitor system of record for:
    • Late clock in
    • No clock in
    • Early clock in
    • Unverified Clock in
  • Enter and maintain accurate client and Caregiver records into system of record.
  • Maintain regular attendance at the office to execute job responsibilities.
  • Demonstrate open and effective communication with the Director, Managers, supervisors, colleagues, client, families and Caregivers
  • End of day debrief with specific staff members.
Secondary Responsibilities:
 
  • Participate in Caregiver meetings.
  • Perform any and all other functions and responsibilities deemed necessary.
  • May be required to assist with company after hour functions.
  • Will be required to provide on-call duties as scheduled.
  • Ability to act as a CAREGiver if needed. To include but not limited to
    • Ability to lift, push, or pul up to 25lbs
    • Ability to bend twist, stoop, kneel and reach
    • Ability to withstand exposure to dust, mold, mildew and cleaning solutions
    • Ability to treat and care for clients and their property with dignity and respect. 
    • Ability to adapt to various living environments and locations
    • Ability to communicate with clients in a friendly and congenial manner
    • Ability to drive or take public transportation to client locations
Education/Experience Requirements:
 
  • Prior work in a fast-paced office environment preferred.
  • Prior customer service experience preferred. 
  • Computer skills, can type at least 35 wpm
  • Must possess a valid driver’s license
  • Have excellent written and oral communications.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Service Coordinator- Sussex County DE

Job Details

We have a great opportunity for someone! We are a Fun, Rewarding, and Fast growing company and need some administrative support. Please read below and send us your resume. We are excited to speak to qualified candidates for this position.

The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is expected to be responsible for providing excellent customer service to both our clients and Caregivers. Work location is in Kent County and Sussex County (Dover and Lewes) Delaware.
Primary Duties:

 

  • Reflect the core values of RRW, Inc., (DBA an individually owned and operated Home Instead Senior Care franchise).
  • Core Values:
    • Communication
    • Enthusiasm
    • Customer Focus
    • Empathy
    • Knowledge
    • Accuracy
    • Teamwork
  • Participate in any ongoing training pertaining to scheduling and administrative training.
  • Answer each incoming call in a friendly, professional, knowledgeable manner.
  • Prepare scheduled shifts for Caregivers  
  • Ability to log into system of record program for both client and Caregiver activity pertaining to the schedule.
  • Monitor system of record for: employee activity 
  • Enter and maintain accurate client and Caregiver records into system of record.
  • Clearly and accurately document all communications with clients, their families and Caregivers. 
  • Maintain regular attendance at the office to execute job responsibilities.
  • Demonstrate open and effective communication 
  • End of day debrief with specific staff members.
Secondary Responsibilities:
 
  • Participate in meetings.
  • Perform any and all other functions and responsibilities deemed necessary.
  • May be required to assist with company after hour functions.
  • Will be required to provide on-call duties as scheduled.
Education/Experience Requirements:
 
  • High School diploma or equivalent. 
  • Prior work in a fast-paced office environment preferred.
  • Computer skills, can type at least 35 wpm
  • Must possess a valid driver’s license
  • Have excellent written and oral communications.
  • Must be able to multitask.
  • Able to analyze data to make accurate decisions 

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required
Office Details:
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