Meet Our Team

Gianna has always had a passion for helping people. Part of this passion stemmed from caring for her father during his two-year battle with a rare form of pancreatic cancer which left a great impression on Gianna’s heart. In 2007, Gianna started Home Instead after working for some of the largest hospitals in the US as a consultant.  Gianna stresses outstanding customer service, having the industry’s best training and not having a Care Professional do anything that she would not do herself.  Gianna completed her Master of Healthcare Administration, is a Certified Healthcare Facilities Manager, and a Certified Senior Advisor. Gianna and Phil have 3 children and consider themselves blessed to have a special needs child.  Gianna enjoys attending church, bible studies, and her children’s athletic events.

Phil has always believed in the mantra of service first.  He served in the Navy as a Seabee during the First Gulf War.  After graduating from UNT with a degree in Finance, Phil decided to embark on a path of Entrepreneurship and opened a Sign and Printing Company that he owned and operated for 12 years.  After helping care for his grandmother before she passed, Phil decided to sell his sign company and join his wife Gianna in operating Home Instead.  Phil’s particular passion is helping Veterans and their spouses obtain services from Home Instead.  Phil enjoys attending his children’s athletic events, coaching and regularly attending church.      

Holly brings 42 years of nursing experience to Home Instead.  Holly is married to a career Army veteran and has 2 adult children and 4 grandchildren. They have lived in Nebraska, Colorado, West Berlin, Germany, and Washington D.C.  Holly helps Phil with Quality Assurance visits and is positioned to delegate any nursing-related tasks. Holly is a former marathon runner and spends her free time gardening and walking her dogs.  

Shelly has an established track record in the Health Care field. She worked as a Phlebotomist for 7 years and then a Surgical Tech for 10 years. In 2017, she received her RN, and then completed her BSN. Shelly serves as our Community Liaison for Wise County and also leads all training for our Wise County office teaching and educating Care Pro’s to provide passionate quality service to our clients. Shelly enjoys spending time with her husband of over 30 years, their 3 children, and 5 grandchildren.

Melonie worked as a Care Professional with our local office for 2.5 years and was one of our most requested.  Prior to working for our Home Instead office, Melonie worked as a Care Professional at a Home Instead in Minneapolis, MN for almost 2 years.  Melonie has been a Certified Nursing Advisor for over 12 years and worked as an EMT for 6 years.  Melonie was drawn to Home Instead by the faith values that are instilled at Home Instead.  Melonie has always had a heart for the senior community, and a strong desire to see them safe and well loved.  Melonie loves working in a Care Professional capacity but is excited to continue to serve them by imparting her years of experience in teaching and training our lovely Care Professionals.  Melonie can be found serving in her church community or volunteering at her children’s’ schools in her spare time. 

Carol provides quality care for all clients.  She shares the passion of caregiving and has always felt this to be a calling.  During Carol’s 5-year tenure as one of our beloved Care Professionals, she had always been one of our most requested.  Carol first transitioned from being a Care Professional in the field into our Care Professional Administrative Assistant for a year, then our Client Care Coordinator for another year, and now finally Office Manager. She loves meeting families and ensuring that Home Instead clients are having their needs fulfilled.   Carol can be contacted for any scheduling issues or Care Professional questions that you might have.  Carol has 4 children and can be found quilting or gardening in her spare time

Amanda is a recent UNT graduate with concentrations in Administration and Social Wellness. Amanda has been in the field of Ophthalmology for eleven years and has a love for her Senior patients.  Amanda has also worked for Home Instead as a Care Pro since 2015. Amanda is excited to work as our Scheduling Coordinator and takes one night a week of on-call. In her free time, you can find Amanda with her kids, dogs, or at church.

Hayley initially felt that her calling was in dental care, so she worked as a registered dental assistant and eventually became the lead dental assistant for a local practice. While doing this she realized that she enjoyed taking care of the patients more than she did their teeth. She then realized that she felt a calling for caregiving. Hayley is eager to build new relationships and help as many people as possible, Hayley enjoys spending time with her husband, and their dogs, cleaning, and crocheting.