Meet Our Team

Dianne’s journey with Home Instead Senior Care began in 2002 when she joined the team as a CAREGiver. A long standing advocate for the Erie community and its residents, she knew she had found her passion. Dianne felt an instant connection to her clients and the Home Instead Senior Care mission: to enhance the lives of aging adults and their families. Shortly after she joined the company, she channeled this passion into her new role in the office as the Director of Public Relations, Development, and Operations. As she worked with the then Home Instead, Erie, owners to spread the word about the services the organization offers, and fostered long-lasting bonds with the clients, the families, and the CAREGivers, it became clear to Dianne that this mission was her calling.

“I wanted to buy the business I’d worked for all those years because the clients and their families became a part of my heart,” said Dianne. “I’m committed to helping others have peace of mind when it comes to their relative’s welfare. I often wake up in the middle of the night worried about a CAREGiver, worried about the health condition of a client, and praying for an outcome.”

Home Instead’s clients, CAREGivers, and office staff, are at the very core of Dianne’s love for her work. To Dianne, it’s personal.

To contact Dianne, email: dcunningham@homeinstead.com.

Bob shares Dianne’s passion for Home Instead Senior Care’s mission. A lifelong Erie resident, he left his career in the auto industry to join his wife in supporting the seniors of Erie County and their families after volunteering his time for two years. He is the CEO— a title he does not take lightly— which is as tough and rewarding as it sounds. Bob merges business sense with compassion, understanding that preserving the dignity of our clients and providing quality training to our CAREGivers is the key to success for all. He hopes to broaden the reach of our services to all of Erie County in an effort to improve the quality of life for seniors throughout the area and ease the burdens on their families where possible.

“We love seeing the CAREGivers become part of the family and developing long-term relationships with seniors,” said Bob. “We enjoy quite a reputation in helping families care for relatives suffering from Alzheimer’s and Dementia. Our CAREGivers are trained extensively in this area.” To Bob, it’s personal.

To contact Bob, email: bcunningham@homeinstead.com.

Lisa joined the Home Instead, Erie, team in 2013 and has enjoyed working with the team every day since! She is proud to work for a company whose goal is to improve the overall quality of life by fulfilling seniors' wishes to remain in their home as they age while easing the burden on families. Behind all of the paper and daily tasks, she loves that the core of who we are and what we do helps those in need and relieves stress on families caring for the people they love and cherish the most. She feels blessed to call it her job as it brings her great joy and fulfillment. The Home Instead, Erie, mission statement, "With mindful hearts, we ease burdens, keep promises, and preserve dignity," is essential to everything Lisa does. "We succeed in providing the greatest care Erie County has to offer seniors, while being one of the best employers our local senior care industry has to offer. I enjoy being a part of this team and look forward to continuing to share our mission with more families and employees for years to come," said Lisa. To Lisa, it's personal.

To contact Lisa, email: lcunningham@homeinstead.com.

Amy Jennings joined our team as Administrative Coordinator in September 2014. She enjoys the challenges that come with this fast-paced, high-energy workplace. Interacting with many CAREGivers and clients daily has helped her develop a better understanding of caring for seniors and their needs. Amy feels that helping a senior remain in their home is truly rewarding and accurately reflects Home Instead, Erie's mission statement: "With mindful hearts, we ease burdens, keep promises, and preserve dignity." To Amy, it's personal.

To contact Amy, email: ajennings@homeinstead.com.

Maggie began working with Home Instead Senior Care in 2013, but caring for others has been a passion of hers from the time she was a little girl. This is what lead her to pursue and graduate from the LPN program at Mercyhurst Northeast. Maggie started out as a CAREGiver, working for a wonderful and loving family for over for six years, who came to see her as if she was one of their own daughters. This was her first and only client throughout that time and her service to the family earned her CAREGiver of the Year at Home Instead, Erie. After realizing she wanted to touch more lives and ensure other seniors receive high-quality care, she joined the office staff as the Quality Assurance Coordinator in April 2019. Maggie interviews potential CAREGivers, assesses the needs of our clients, and monitors these needs as they evolve to ensure our clients’ standard of care evolves with them. Home Instead’s mission is one that pulls at her heartstrings— especially as her own grandmother has been diagnosed with dementia. Now, as the Client Care Coordinator, Maggie strives to make sure all seniors in the Erie area are given the opportunity to be treated like family. To Maggie, it’s personal.

Sue has been drawn to working with seniors for a long time. From working in the social services office at an assisted living facility during her college summers to cleaning apartments for seniors to make extra money during the school year, she's always loved spending time with the older and wiser generation. As her kids got old enough and Sue was ready to enter the work force, it's no surprise that she gravitated to agencies that provided support to seniors. Sue started as a CAREGiver with Home Instead Senior Care, Erie, in 2010, and began working in the office as a Scheduler less than a year later. Sue is incredibly grateful that her position allows her to get to know not only the seniors and their families, but the CAREGivers as well. To Sue, it’s personal.

Heather joined our team in May 2023 as the Human Resources Manager. She spent 7 years working at one of Erie's local hospitals which sparked her passion for helping those in need. Seeing to expand upon her years of clinical experience, Heather completed her degree in Healthcare Administration through Southern New Hampshire University. Her dedication to helping our Care Pros learn, grow, and succeed is apparent during our HR-led training seasons.

Heather always knew she wanted to work somewhere that would allow her to lead with her heart, and our local mission statement, "With mindful hearts, we ease burdens, keep promises, and preserve dignity," allows her to do just that. To Heather, it's personal.

John began his Home Instead career in 2015 as a Care Pro and won Caregiver of the Year in 2020. After serving more than 10 families, he took the next step in his career by moving into the office as a Client Care Specialist in 2022.

John's love for seniors began at a young age having grown up in a neighborhood with many elderly neighbors. He often helped with yard work, provided companionship, and assisted with snow removal in the winter months. John's experience as a Care Pro makes him an expert at understanding the needs of both the our professional caregivers and the clients who they serve. This expertise also enables him to help families pinpoint the right care for their loved ones.

"Home Instead is a great company to work for and with. We have the best office staff and Care Pro team out there and to see local seniors get the help they need makes this job truly special," said John when asked about his experience at Home Instead Erie. To John, it's personal.