Meet Our Team

Kelly experienced caregiving firsthand for his father, a WWII decorated Army veteran, who passed away in the family farmhouse in 1999. That experience opened his eyes and heart to the challenges families face when caring for their senior.

Kelly has worked in the health care industry for 20 years. He began his career as a business consultant, helping large health care providers design and implement business strategies and improve operations. That experience helps him quickly assess problems and implement solutions. He is very proud of his trusted relationships with Home Instead's Care Professionals and is inspired by their compassion.

Kelly brings his compassion for seniors, dedication to his Care Professionals, and business insight to work every day.

Adam joined Home Instead in June of 2013. With a degree in Psychology and a passion for seniors Adam started in the Client Liaison role and learned all the innerworkings of Home Instead. He has been involved in staffing, recruiting, client care, and the inquiry and consultation process of prospective clients.   

 As the General Manager Adam is focused on providing dignity and peace of mind for all clients while nurturing a culture from which all our caregivers and key players can flourish.

 Adam in his free time enjoys singing at his church, sports and most importantly spending time with his wife and son. 

John R. Hoss has been an a Field Service Manager for Home Instead for 8 years.  In this role John manages care givers and assesses senior clients.  He is uplifted and fulfilled when connecting with clients and caregivers.  John believes the best way to manage home care is to be in the home.  

Prior to Home Instead, John worked in the medical field.   For 35 years John worked as a Medical Lab technologist, which exposed him to many symptoms and ailments faced by seniors.  These experiences help John relate to his clients.

In his free time John enjoys being with family and friends. His main interests are traveling, cooking and either going to sporting events or watching them.  John spends every moment he can by the water, enjoying nature and relaxing.

Kristen followed her heart to Home Instead.  Although she is new to the senior and home care industries, she is an expert in housing and has personal experience caring for her own parents.  

As a Client Care Manager at Home Instead, Kristen is the first advisor that a prospective family will speak to.  She listens to a family’s story and assesses the needs of their senior loved one.  She also educated on Home Instead services and programs.

Before joining Home Instead Kristen worked in Retail Management for over 20 years and obtained her Illinois Real Estate License in 2018.   After caring for her mother- in- law she saw the need for keeping loved ones in their home. Kristen’s search for a meaningful career ended with Home Instead.

In Kristen’s spare time she enjoys working in Real Estate. Kristen also just became an empty nester and enjoys spending time with her husband and two dogs (and her 2 daughters when they come home!)

Julia attended Elgin Community College and graduated from Waldorf University with a degree in Child Development and is a licensed Para Teacher. Before joining Home Instead she was passionate about teaching the new generation to come, but she felt it was time for a change and after taking on a lot of responsibilities and working under management she felt it was time for her to explore those options. She is currently attending Elgin community College for her Associate of Applied Science in Business , so that she get all the knowledge and training that is needed to be a successful Assistant Resource Manager/Recruiter. 

During Julia’s spare time she loves to be with her family for Sunday dinners and spend quality time with her husband and rabbit. Julia and her husband are high-school sweetheart and have started the process of becoming foster parents.

Sarah has always loved working with seniors, hearing their stories and providing valuable comfort and support.  Sarah joined the Home Instead team after working for years in the senior care industry at a senior living community, first as a caregiver and then as a CNA.  Her hands-on experience makes her uniquely qualified to find and develop our Care Professionals because she knows just what is needed to provide the high level of care and support our clients need.  When not working, Sarah spends time with friends and family including her 3 dogs and 2 cats. 

Dale started with Home Instead in 2019 as a bookkeeper. Before working for Home Instead, he worked in landscaping while pursuing his degree in Accounting.  He enjoys working with numbers and helping people solve problems.  Problem-solving helped Dale thrive at Home Instead helping clients and their families with bills, Veterans benefits and long-term care insurance.

In his spare time, Dale takes care of his Blue-and-Yellow macaw named Jack. He is also an avid storm chaser with a passion for meteorology. Dale is always striving to learn more about severe storms in order to help people impacted during these extreme and dangerous events.