Meet Our Team

​Email: carol.vick@homeinstead.com

Carol Vick is honored to be the owner of the Home Instead Lafayette Franchise. Lafayette Home Instead Senior Care franchise. Before moving to Lafayette and purchasing the franchise, Carol served as a human resources director for a large home health agency in Boise, Idaho.

Carol is committed to improving the lives of her clients, CAREGivers and anyone else that she meets along the way. “I remember when I purchased the franchise from the previous owner in 2001. It was an exciting and heartfelt time for me. Just knowing that so many families would put their trust in me to care for their loved ones was so humbling." After owning her Home Instead Senior Care franchise for more than a decade, Carol says that feeling still remains.

Carol's goals for Home Instead has remained consistent through the years, with her focus always on creating the best quality customer service and matching the right CAREGiver to each client's needs. Carol has assembled a top-notch team to support the needs of her clients. She continues to look for training and development opportunities so that everyone on staff is well-equipped for the ever-changing industry and needs of the aging population, including Alzheimer’s and Dementia care.

Carol would like to invite anyone who is looking for extraordinary home care from someone they can trust, to stop by and visit with her and her staff at Home Instead Lafayette.

Email: crystal.august@homeinstead.com

Crystal August is originally from Jeanerette, Louisiana and a graduate of Jeanerette Senior High. Following High School, Crystal continued her education in Nursing at Southern University. Crystal is now a resident of Lafayette, LA and is the mother of son, JaKyre and her daughter, Destini.

Preceding her career with the Home Instead Lafayette team, Crystal had worked in an accounting position for five years. The senior care industry was a new and different atmosphere than her prior role, but she proved to be well-suited for the Service Coordinator position and thrived! Her ample knowledge and insight of Home Instead Lafayette has resulted in efficiencies within the office and client satisfaction, which is her first priority. Crystal says she cherishes the relationships she has developed with the CAREGivers, Clients, and the Client's families. 

The team is grateful beyond measure for her thirteen years dedicated to Home Instead to enhance the Client-CAREGiver experience.

Madeleine, or "Maddie", was raised in Prairieville, LA and after graduation, took off to Lake Charles to attend McNeese State University where she earned her Bachelor of Science in Marketing in 2015. With more than seven years of Marketing experience in various roles, Madeleine wanted to continue to pursue her passion for Marketing, but in a way that served and educated others who need resources and guidance when navigating life's roadblocks. During the start of the pandemic, she was offered an opportunity to work with Home Instead and it was life changing. Madeleine said, "despite all of the circumstances and challenges that in-home care and the rest of the health care industry faced, it was the most monumental year I have had in my career. The challenge and fulfillment I experienced while being a resource to our clients, their families, and partnering health care providers was everything to me!"

Maddie has a 4 year old daughter, Charlie, that was diagnosed with Autism Spectrum Disorder at 18 months. She said "during that time, felt extremely isolated and lost with little to no help uncovering resources and support that would guide me on raising a child on the spectrum. Charlie has been the brightest light to our family and she provides the fuel for my compassion in advocating and educating the community on the available resources and support that is out there." 

Whether you or a loved one is preparing for future care as the maturing process begins, or for those needing immediate care, Maddie wishes you to reach out with any questions, concerns, or pointers on which direction to start and the questions to ask to make an informed decision.