Guelph, Cambridge, Caledon, Orangeville (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Guelph area have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
5-star review - By Kaye M.

I am Kaye, Administrative Assistant of Heritage Meadows Gracious Retirement Living. Home Instead has been a blessing to our community. Home Instead staff are amazing, especially Ariel P. Ariel has taken her time to get to know our resident and provide exceptional care. I feel safe leaving Ariel in the care of our residents and has been an asset to have her in the builing, especially in emergency situations. Home Instead has allowed our residents to maintain in the comfort of their own home, while maintaining safety, autonomy, and independence.

Home instead has been a heaven sent Ariel has been helping us for almost a year now. She is very good at her job and has caught medication errors from our pharmacy. She always ensures care plans are up to date. She has made a huge impact in our lives

Home Instead has been a saving grace! I was struggling being able to balance my work and personal life. I began getting burnt out and it was affecting my job. I reached out to Home Instead for assistance with my father. I now am able to spend meaningful time with my dad instead of taking out my stress on him. Thank you for all your help

When my 90 year old father came home from the hospital, we were fortunate to be connected with Home Instead who provides in-home support for him a couple days a week. My father looks forward to these visits. The caregivers are so kind and capable. Thank you Dawn and Wendy! As a daughter, it gives me peace of mind knowing that my Dad is in good hands and his needs are being looked after with care and compassion. Home Instead keeps me informed if any changes need to be made to my father's care schedule and I appreciate being kept informed. With appreciation from a grateful client.

I am very grateful for Home Instead’s care workers in Guelph. All the PSW’s have been very professional and very supportive and friendly. My mum has enjoyed all the ladies we have had to our home, it has given me peace of mind when I am away. Thank you!

I recommend Home Instead for families needing services for their loved ones. I appreciated everything they were able to do for us.

As a hair dresser at an independent living community, clients of mine often open up to me. With Ariel from home instead in the building, I can confidently recommend home instead for any additional needs they might need help with. I have personally witnessed the kindness and compassion she shows her clients. I would trust her to take care of my own family when the time comes .

Wonderful care team from start to finish. I appreciated the time the team took start to finish to understand my uncles situation from the service inquiry right down to what psw would be most compatible. Very please with Ariel and her team at home instead highly recommend. My uncle appreciated everything your team did

Our thanks to Home Instead with their health care provider, Heather who provided us with caring, professional, much needed assistance after my husband's hospital stay to overcome Covid and regain his strength.

Home instead was such an important part of keeping my grandmother comfortable and supported during her last days. Ariel was amazing, communicative, and helped us organize all that needed to be done in a very difficult time. Thank you so much for all you do

Home instead made a big difference in helping my family keep my uncle comfortable during his end of life care. Particularly Ariel helped us put together a plan that put our minds at rest that he was being well taken care of while we weren't able to be there for him. Thank you for all your help, we really appreciate all you do.

Our PSW is kind, thoughtful, smart, works hard and is light hearted. The office is responsive and accommodating.

I want to thank Larissa and the team at Home Instead Guelph for the professional, compassionate and timely care that we have received. We felt very confident that my mother was safe in their care. Thank you again.

Home Instead Guelph was a Godsent to my family. My mother in law Joyce of 102 years lives in assisted living. She recently fell & cracked her dominant wrist & a few ribs. This meant she was unable to care for herself, bath, feed , dress , toilet etc. I called Home Instead & they came to assess & organized quality care with hours. Very Impressive & comforting to know we have a life line for the future. Thank you from the bottom of my heart.

Steffie and Sharron took care of my father for several days after a fall. Excellent, caring and professional care. Many thanks

Over the last several Months Ariel P. RPN Supervisor has been an active part of our community. As the Engagement Coordinator at Heritage Meadows, I have observed Ariel interact with our resident with nothing but kindness and compassion since July. Ariel is who we recommend when home care services are needed. She is more than capable of managing client care profile which can involve but not limited to, AM or PM assistance, Laundry, Companionship and Medication Management. Home Instead allows clients to age safely within the place they call home.

5-star review - By Betty K.

My grandparents have had a very positive experience with staff from Home Instead. Here is a review they have written: It is a beautiful thing when someone comes into your apartment with a cheerful countenance. We have been fortunate to have workers for Home Instead providing care in a wonderful way. My husband was resistant to begin with, but each worker has attempted to get to know him and what he values, and gives care to his body in a cheery, pleasant way. Ariel introduced us to this company in a very professional manner. She not only is willing to provide care for my husband but support for me and general uplifting to our lives. In this retirement home, many people are adapting to failing bodies. Attention to the bodily needs is so enhanced when there is personal connection.

When we reached out to Home Instead, Larissa and Karen promptly met with us to assess what we needed. They were very accommodating. One of the main caregivers, caring for our family member stood out in a very positive way. Ariel is very attentive and engaging with her clients and shows a great deal of compassion and patience towards them. Maria felt very comfortable and well-cared for by Ariel, who in our opinion always went above and beyond in the care of her clients. You can tell that Ariel “loves” what she does. High Five Ariel! We would like to thank the Home Instead team for the exceptional care given to Maria. We would definitely recommend Home Instead Guelph for your home care needs.

Uthman and Wendy were a blessing during the 2 weeks my dad was at home before going back into the hospital. They both were compassionate, caring and made my dad very comfortable during the last few weeks of his life. They also kept my mom company who was my dads main care giver for the past 2 years. I would highly recommend this home care company.

I cannot say enough about Home Instead. Our father has stage 5 cancer and during treatment fell at home. Unfortunately he was no longer able to stay at his residence. After a day of search we came across Home Instead. We met the next day, they listened to our situation and immediately arranged for a consultation with my brother and I and our dad. They professional and respectfully assessed our needs and prepared a 24 hour care plan with in hours! While our father can be a little abrupt at 86 years of age, the staff showed an exceptional level of professionalism and care. We would like to deeply thank Larissa, Karen, Daryl and the rest of the Home Instead Staff for their help in our time of need.

Recently started this program for my mom who has Dementia, Heather her caregiver is fantastic. She engages my mom in lively conversations, goes on walks and has even made apple sauce with her from apples picked from our property! My mom looks forward to Heather’s visits, she knows she will come at 9am and gets up on her own and gets herself ready for the day. Great help for me so I can rest assured mom is well taken care of when I’m not around. Thank you Home Instead!!!!

Excellent home care service, very easy to work with. The provider (Mars) that has been supporting my Mother had been pleasant, professional, and effective.

We were extremely happy with our experience with all members of the team from Home Instead from the great office staff to our wonder PSW’s that helped care for my Mom with dementia. They really care and they helped my family beyond measure!

My mother-in law received excellent care for several months following covid last year. I am a physician and my wife is a nurse practitioner, so we are familiar with the standards of care. I would highly recommend Home Instead.

Home Instead made a significant impact to the last few weeks of my brother’s life. The entire team went well and beyond our expectations. I would highly recommend Home Instead for any of your PSW needs.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed