Scheduler - Home Care Agency

Boca Raton, FL

Home Care Agency Scheduler

Our fast growing Palm Beach County office has an opening for a full time experienced Scheduler. Home Instead Senior Care is the world leader for in-home senior personal care, with over 1500 office globally. Come join a world class team!

Our Scheduler uses a technology system to manage filling client shifts which involves matching the best employee who will provide caregiving services to our clients. Knowledge of how to optimize our employee's availability and schedule preferences, reduce overtime and satisfy client needs is essential. This position also offers the opportunity to grow into other areas such as Human Resources, Recruiting and Client Service support for the right candidate who is intelligent, quick to learn, technology savvy, and possesses a high degree of customer service.

Prior experience working for a home care (personal care) or home health (skilled nursing) agency as a Scheduler. Preferred experience in recruiting, training or facilitation of new hire orientations is a big plus as it allows you to quickly grow into other agency operational roles. Advanced technology skills to master the multitude of technology systems is critical, as is the ability to multi-task and professionally deal with both employee and client issues. Proven skills using gentle but effective influencing with HHA and CNA staff is paramount to your success in this role.

The best candidate will bring maturity and professionalism; possess great accuracy for details, and be composed under pressure. Your communication and influencing skills must be savvy and effective, as you will coach and mentor our caregiving team, assign client shifts, approve time off, and manage performance issues.

Competitive base pay, bonus program, PTO, direct care health plan and other benefits are offered. Only candidates who meet the requirements above will be able to be considered due to the requirements for this position.

SSMW, LLC is an independently owned and operated Home Instead franchise.
Equal Opportunity Employer and a Drug Free Employer

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Each Home Instead franchise is independently owned and operated.

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Home Instead has joined forces with Honor to provide quality care for clients by partnering with Honor Care Professionals. Honor provides Care Professionals with performance-based pay and choice of job to build the ideal schedule. Join Honor's Care Professional team by starting your application.

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Please contact the Boca Raton, FL office directly at (561) 409-5980