Moore and Harnett Counties, NC (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Moore and Harnett County area have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
March 13, 2024
5-star review - By Laura S.

I am posting on behalf of my father and his wife who used the Home Instead services for about 5 years. Their caretaker literally became like family and did a wonderful job meeting all of their needs while she was at their home. I would highly recommend the services of Home Instead, we always had a great experience with the care, the scheduling and the billing process while we used their services. My dad used them in Dunn and when he moved to another city I wish I could have continued to use their services but it was too far away.

January 31, 2023
5-star review - By Sharyne R.

My husband and I are so impressed by this company. The caregiver we have is excellent and the staff are so professional and always available to help with our needs. My husband has benefited greatly because of Home Instead. I would recommend them highly.

January 27, 2023
4-star review - By Sara C.

Rebecca Putnam has been with my mother for 2+ years since we first started using Home Instead after her broken hip. She has been very supportive of my mother through the death of my father and my mother's move closer to me.

She takes very good care of her and can read her moods and help keep her calm. She loves to provide different meals and often brings Mom small gifts of food, magazines, puzzles, etc to keep her active.

As Mom continues to slowly go downhill and become forgetful, it is very helpful to have the consistency of Rebecca's care.

January 24, 2023
5-star review - By Margit E.
My mom has received excellent care and the Home Instead management team does a wonderful job with scheduling. Home Instead has made this an easy and pleasant experience.
January 23, 2023
5-star review - By Diane C.

I originally posted to the Fayetteville location in error, sorry! But here’s my original post. I don’t have a gmail so I am using my daughter’s account. My husband Robert and I have found ourselves in need of assistance and signed up with Home Instead. We have had awesome care from Takisha and Carla! they’re both amazing caring individuals and take care of my husband and I as if we were their family. Thank you ladies so much!

January 23, 2023
5-star review - By Ann G.
They have the most amazing caregivers for seniors anyone could ever ask for
January 23, 2023
5-star review - By Lynda C.
I have been very pleased with the care my mother has received. I also appreciate the great communication between the office staff and the patient/patient’s family.
January 20, 2023
5-star review - By Rita H.
My stepmother (79) was in need of help with daily routine at home and Home Instead provided just what she needed. The staff there takes the process of finding the right caregiver for each client seriously. Her caregiver has been reliable and trustworthy and even became a friend. a great match! I appreciated how well they vetted their employees too, ensuring the most reliable and capable people. Highly recommend.
January 18, 2023
5-star review - By Joan H.
My care giver Angela Jackson is very dependable and very punctual and very caring she’s the best.
June 6, 2022
5-star review - By Mike S.
Home Instead provides a needed service to the seniors in our community. Several of my patients have had aides from Home Instead and the aides have been very compassionate, attentive, and helpful. The company is reliable and is available 24/7. I would recommend the company to anyone needing in-home care.
May 16, 2022
5-star review - By Edward B. Jr
The Home Instead team has been and "IS" very helpful in providing critical Home Care for our Mother. Taking care of a significantly disabled loved one generates tremendous need for support which can often overwhelm the capabilities of other caring family members. Home Instead has been and still provides critical support to our disabled Mother, which in turn provides significant relief for our Father and other caring family members. We are pleased with Home Instead's work. The staff has been proactive and responsive to our family needs and requests, and the Home Care workers that arrive have been very professional as well as attentive to our Mother's needs. I highly recommend Home Instead to other families that are considering to provide Home Health Care for a family member in need.

May 7, 2022
4-star review - By Beth J.

When my 81 year old mother fell and broke her hip, we were suddenly in need of some in home care for her. Home Instead came to the rescue. In times when there was a shortage of caregivers, they were able to assist us right away. They helped with hygiene, dressing, and simple food prep. They also encouraged her to do her exercises and keep moving. They even took good care of Mom's elderly dog. Being the only daughter in town, they were a huge help to me as well. Thanks Home Instead!

April 23, 2022
4-star review - By Darlene P.
I have been very pleased with the individual assigned to my husband for his care. She is very willing to do most anything to help him and be there to help me. Her presence with him allows me to just take a little time for myself and relieves me of stress on the days she is here. Also allows me that time to run errands, and I am assured he is being taken care of. We are very compatible, she's like family. Any time I've had questions or need help, I know I can call the office and get the assistance I need. And, everyone has been very nice!
April 15, 2022
5-star review - By Susan G.
Home Instead has a great network of people to provide great care for all of the family. They address needs quickly improving the day of the client. Thanks for making it personal!
April 22, 2021
4-star review - By Cathy G.
My husband and I would be at a loss without Home Instead. They have gone out of their way to make sure that my parents have care givers who compliment their needs. And when someone doesn't work out, Home Instead quickly makes a change that is better suited for our situation. We are so thankful for the wonderful ladies who care for my elderly parents.
April 2, 2021
5-star review - By Carol E.
When I was in need of respite care for myself and care for my mom, Home Instead delivered! Home Instead caregivers are professionally trained, which was apparent from the moment of their arrival. Each caregiver was very engaging with both me and my mom, eager to understand her routine and specific needs. Once I walked out of the door until my return, I had peace-of-mind my mom was in good hands.
March 29, 2021
5-star review - By Jeff M.
Home Instead always had excellence in care and service at the forefront despite the difficulties of 2020. Great communication to the customer and very flexible and professional.
March 27, 2020
5-star review - By Tanika V.
Nicole & Betty have both worked with my mother & THEY! ARE! AWESOME! They are patient, kind, personable and attentive. Ma's exact words are, "They are so helpful, friendly and caring! I'm not sure what I would've done without them!" To know that she is so happy makes me happy. I can rest a little easier knowing that there are such professional & competent people looking after my mom. THANK YOU SO MUCH FOR ALL YOU DO FOR US!!
December 8, 2019
5-star review - By Morgan B.
We have about nine months of experience using Home Instead services and they have done a tremendous job. They have always been kind, supportive, and helpful, even when faced with significant challenges. Their workers' patience and dedication have been outstanding. I recommend them completely.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed