Retention and Training Coordinator

Goodyear / Buckeye / Avondale

Looking for a motivated and organized Engagement & Training Coordinator to join our winning team!

Are You an Excellent People Person with Great Presentation Skills and Love Training?

Home Instead Goodyear is looking for an innovative and encouraging individual to join us in our mission to enhance the lives of aging adults, their families, our amazing care pros, and community. Our Retention & Engagement Coordinator manages our caregiving workforce, helps them feel connected, supported, and trains them on skills they need to be a successful care pro.  

We are a local small business trying to change the world, one persons world at a time. Help us change lives and we might just change your life too. You wont find a more dedicated, compassionate, passionate group of people. 

The successful Engagement & Training Coordinator will love making a difference, building relationships with CAREGivers, connecting CAREGivers to the mission and vision of Home Instead, and embrace a learning culture. This superstar Engagement & Training Coordinator will have a strong ability to engage our current CAREGivers while thinking creatively to train and enhance our CAREGiver’s skill sets to the next level of care.


You must have at least 3 years of experience in a Human Resources position and/or a Trainer position with a proven track record of success. The successful candidate will meet/exceed monthly goals, embrace our online learning platform, and has the ability to inspire and lead training! This candidate will have excellent communication skills, have the aptitude in understanding different learning styles, and enjoys building relationships and making meaningful connections with our current CAREGivers.   

  • Proven track record of success in people management
  • Maximizes our care pro relationships.
  • Manages retention and recognition programs/efforts with extensive one-on-one with our care pros
  • Adapt Well to Change & Have a Positive Attitude
  • Organized individual with a high degree of focus on quality
  • Steady multi - task person who enjoys a variety of duties 
  • Self-Starter who Enjoys Working Independently
  • Educating and Developing Others
  • Organizes,schedules and delivers our world class training programs to multiple audiences.
  • Evaluate and up date all orientation and training materials as needed
  • Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships

Education/Experience Requirements:

  • High school graduation or the equivalent required; Associates degree preferred
  • One year of related business experience or an equivalent combination of education and additional work experience may be considered
  • Must possess a valid driver’s license

Supervisory Responsibilities:

  • This position with be responsible for overseeing all of the functions performed by the care pros

Knowledge, Skills and Abilities:

  • Must have an understanding of and uphold the policies and procedures established by Home Instead 
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must be able to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
  • Must present a professional appearance and demeanor
We care for those who care!! Help us celebrate, recognize, appreciate, reward, and train them! Check us out we have great reviews. A husband and wife small business changing lives in our community. Join us today! 

Each Home Instead franchise is independently owned and operated.

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CAREGiver℠ Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.