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CAREGiver Portal

Resources for CAREGivers employed by Advent Care, LLC dba Home Instead
Home Instead CAREGiver Standing with Senior Smiling

CAREGiver Suggestion Box:

Got a suggestion? Tell us what we can be doing better for CAREGivers:

Online Survey

CAREGiver Referral:

Know someone who will make a great Home Instead CAREGiver? Send them the following link to apply. If they are hired, work 100 hours, and in good standing, you’ll receive $50.00 and so will your friend too! THANK YOU!

Apply for Home Care Jobs Here

CAREGiver Forms and Links

  • Incident Report: Click Here
  • Time Off Request Form: Click Here
  • Change in Availability Form: Click Here
  • Gift Form: Click Here (form must be downloaded, completed, and returned to office )
  • Client Activity Log Sheet: Click Here (form must be downloaded, completed, and returned to office )


Frequently Asked Questions from CAREGivers:

The 10th and 25th of each month.  

(Check your spam/junk folder if you are not receiving your pay stubs)

From your email, click on PDF attachment and enter the last four digits for your Social Security Number: xxxx

Sign up for Tapcheck and work a shift to get paid the same day! Download the app and click to get started.

Click here to get started: https://app.tapcheck.com/dashboard/create

Discounted fees for Home Instead Caregivers using Tapcheck: 

  • To access funds the same day: Cost is $4.45 per transaction
  • To access funds the next day: Cost is $3.15 per transaction

First, attempt to clock in and/or out on the ClearCare Go App. Ensure you have a good phone signal. If not successful the first time, please try again.

If this does not work, please call the toll-free number on the back of your Home Instead badge. You must call this number from the client's phone. If neither of these steps work, call the office and a staff member will help troubleshoot the issue.

  • Home Instead shirt and identification badge (unless instructed by the office that it NOT be worn). 
  • Winter: A long sleeve shirt may be worn under your Home Instead shirt. A cardigan and jacket may be worn with your polo. 
  • Summer: Short sleeve Home Instead options are available.  
  • Black or khaki slacks or calf-length or longer capri pants or skirts. Shorts are not to be worn. 
  • Safe and comfortable footwear, close-toe shoes must be worn. 

You may NOT wear the following: revealing shirts/tank tops, short skirts/shorts, denim jeans, sweat pants, pajama pants, yoga pants, heels, flip-flops, and hats. 

Any questions about the dress code, please call the office.

Benton City:

  • Tri-Cities Food Bank-Benton City, 712 North 10th Street, Benton City, WA 99320, (509) 588-5454.

Tri Cities:

  • Seventh Day Adventist-Pasco, 605 N. Road 36, Pasco, WA 99301, (509) 547-4998.
  • Tri-Cities Food Bank-Kennewick, 420 Deschutes Avenue, Kennewick, WA 99336, (509) 586-0688. 
  • Tri-Cities Food Bank-Richland, 321 Wellsian Way, Richland, WA 99352, (509) 943-2795.

Walla Walla:

  • Blue Mountain Action Council, 921 W. Cherry Street, Walla Walla, WA 99362, (509) 529-3561.