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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Vicki & Scott Castleman, Owners

Vicki & Scott Castleman, Owners

We are Scott and Vicki Castleman and we are thrilled to be the new owners of Home Instead Senior Care in Sun City! In July, we moved to Arizona from Nebraska. Hello Heat Wave! Vicki has worked at the Home Instead Global Headquarters in Omaha, NE for the past 11 years—most recently serving in a senior leadership role for the network. She has many years of experience working in franchise offices and knowing the expectations of leading a team for a brand leader like Home Instead! She is excited to bring her knowledge and experience to the office in Sun City to provide outstanding service, great communication and an overall excellent experience for everyone we come in contact with. Scott has held jobs in manufacturing, technology and real estate in his professional past. He continues to own and manage rental properties and real estate in Nebraska. He is devoting his time and attention to be a full-time owner to the Home Instead business along with Vicki. Business ownership was the next step in our personal and professional lives. We have two college age boys that are finishing college in Nebraska-GO BIG RED! We have strong family values and enjoy spending time together, but also appreciate that our children are creating their independence as well.

Vicki was introduced to Home Instead when her mother became a CAREGiver after retirement. Through those stories, Vicki changed careers and joined the Global Headquarters of Home Instead in 2009. We both recognize what a blessing CAREGivers are, and we appreciate that our own mother helped to shape that understanding and appreciation of caring for seniors. We aim to bring that appreciation and value to our business.

Not a stranger to Sun City, Vicki spent her youth visiting her Grandpa Chase who moved here in the early 1970s. He lived here until his death in 1984—so this is special place and connection to our family. It was the connection to the Chase family in Sun City that became the namesake for our business entity Sun Chase Care LLC, dba Home Instead Senior Care. We are genuinely interested in enriching the lives of seniors and the families in Sun City.

Krystal Coy, Office Coordinator

Krystal Coy, Office Coordinator

‚ÄčKrystal is a native to Arizona and began her career with Home instead as a caregiver for a neighboring Home Instead office. Moving her way up to staffing coordinator, she now wears many hats as she performs our Quality assurance visits, Care consults and does our recruitment and training. She enjoys providing supportive services to clients and their families and building great relationships with both clients and caregivers. She has a strong desire to help seniors and their families manage their individual situation and finds assisting them extremely rewarding. In her spare time Krystal enjoys spending time with her husband Valentine and their three children outdoors camping , hunting, enjoying rivers and lakes or just at home cooking and nurturing her family.
Megan Crawford-Baca Service Coordinator

Megan Crawford-Baca, Service Coordinator

My name is Megan, and I will be your new service coordinator! I am originally from Orange County, California and moved to Arizona in order to pursue my bachelor's degree at Grand Canyon University. I ended up liking it here so much that I ended up staying and obtained my master's degree in Geropsychology! The heat isn't as bad as everyone says it is. I have a dog named Thor, who is my fur baby, and my boyfriend, Austin, is a retired air force veteran. I previously have worked in a medical office setting, but I am excited for this new journey that I am beginning here at Home Instead. I have previous caregiving experience with helping my father which makes this journey even more incredible to be on the other side of this career. On my free time, I enjoy exploring the state, going to sport games (darn COVID-19 for cancelling in person sports), cooking/baking (I make a mean cheddar jalapeno sourdough), and painting. I am always up for new challenges and excited to be a part of the team!

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Polly Evans, Client Care Coordinator

As the new Client Care Coordinator at Home Instead I am excited to support our clients, team and community in providing personal service. I come armed with a background in Hospice and Home Health along with resource navigation. I have loved every minute of care giving and want to support our caregivers to have the same experiences. I moved to Arizona a year ago from Bend Oregon with my two daughters and mother. From a small hobby farm in Eastern Oregon to apartment living, it has been an interesting adjustment to city living. The "Country Mouse becomes a City Mouse." I have three amazing kids. My two daughters, Taylor (26) and Sadie (18) moved with me. And my son, Corbyn (23) remained in Oregon. I am also surrounded by my two cats and mini dachshund, a bearded dragon and a spotted gecko. I absolutely love the hot Arizona weather (you don't have to shovel 117 degrees!). I am embracing a very active lifestyle, I recently returned to road cycling, chalking up an average of 100-150 miles a week! So many trails to also explore on my mountain bike and dust off my hiking shoes. I also enjoy repurposing old furniture, gardening, and fiber arts. I look forward to meeting each of you and building a relationship with this Home Instead "home."

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Alexis Montoya, Weekend On Call Coordinator

Alexis serves the office as a CAREGiver and then helps by providing time doing our weekend on call coverage. You may hear Alexis answer the phone anytime from 5pm on Friday to early Monday morning. She helps us make sure that we are providing the 24 hour coverage that Home Instead promises by being there on the weekend!

Meet Alexis: "My name is Alexis. I am your new on call coordinator! I am native to Arizona. I am currently pursuing my degree to become a physician assistant in the specialty of cardiology. I am a mom to my fur puppy Simba! On my free time I like to read, color and play video games. I love the outdoors (mostly when it is raining outside!) I am excited to be a part of this journey with my new team!"

Our Team

Your Home Instead team in Glendale, AZ possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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