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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:


  • Have the best CAREGivers whom we treat well and with respect
  • Provide outstanding service and care.
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Dawn Camarillo, Director of Operations & Client Service

Dawn Camarillo, General Manager

Dawn joined our team in June 2017 after spending 13 years in numerous roles at a neighboring Home Instead location. Dawn leads our CAREGiver and administrative teams, and ensures that the day to day functions of Home Instead-Surprise run smoothly. Dawn's vast experience and a deep sense of compassion comes across in each and every phone call, client interaction, and meeting. Outside of work, Dawn enjoys working out and spending time with her kids, grandkids, family and friends.

Tammy Amy-Hazard, Hiring Specialist

Tammy Amy-Hazard, Hiring Specialist

Tammy was born and raised in Seattle Washington. She decided to come to AZ to be close to family and out of the rain. Tammy loves to spend time with her adult children and spouse. She has a few hobbies. She has dabbled in cheese making and just recently took up painting Mandala Stones. Tammy has always been in the line of helping others. This is what drew her to Home Instead. She finds it rewarding to know that she is helping each and every day to fulfill and enrich other's lives. As our Hiring Specialist, Tammy’s primary role is to do everything from reviewing applications to phone screens to interviews (via Zoom these days) to initial onboarding activities.

Darlenne

Darlene Boyd, Client Care Coordinator

Darlene joined our team in 2019 as a part time CAREGiver, working mainly evenings and weekends. In July 2021 she was excited to transition to her current position of Client Care Coordinator. She has been working in the medical field full-time for the past 15+ years in several positions, most of that time has been spent as an Activities Director. Darlene loves getting to know clients and their families and know she is making an impact in helping seniors.

 

Although she is a native of Buffalo, Darlene and her family have called Phoenix for over a decade. In her free time she enjoys spending time with her family, friends, cooking, eating out and traveling back to NY to visit.

Janet Shepherd, Training & Onboarding Manager

Janet Shepherd, Training & Onboarding Manager

​Janet is a Southern California native. A few years ago, she came to Arizona looking for a new start and found Home Instead. Janet has a background in education and human services, previously working in early childhood education. While working on her master's degree in human development, that's when Janet decided she wanted to transition to work with older adults. After moving to Arizona and before landing in her current position as training and care coordinator, Janet worked as a caregiver for Home Instead, as well as a preschool teacher and behavioral interventionist. In her current role at Home Instead, Janet oversees the hiring process and provides training for new and existing caregivers as well as assistance with some client care management. Janet is passionate about the environment and reducing waste. She enjoys many hobbies; her favorites being dancing and golf.

Jeff Allen, Front Office Coordinator

Jeff Allen, Front Office Coordinator

Jeff joined the team in late 2019 as the Front Office Coordinator. He greets visitors to the office and on the phone and works at keeping the office organized and running smoothly. A new resident of Arizona transplanted from California only 2 years ago he enjoys the warm weather and being close to family. An animal lover, Jeff currently lives with 2 rescue dogs and enjoys walking and playing with them, he also likes television, bowling and spending time with family and friends.

Carol Vasquez, Back Office Coordinator

Carol Vasquez, Back Office Coordinator

​More than 15 years ago Carol found herself in the same position many people find themselves in today, caring for an aging loved one. It was during this time that she discovered the invaluable importance caregivers play in the lives of seniors each and every day. Her commitment and passion for caring for her mother ultimately led her and her husband to purchase a Home Instead office in Grand Rapids, Michigan. In 2018, following 12 successful years providing care for hundreds of families, she and her husband followed their children out West and relocated to Arizona. In May of 2020 she was honored to join the team at Home Instead, Surprise, Arizona and to be able to continue her passion of caring for seniors and their families. In her role as our Back Office Coordinator, Carol assists with numerous behind the scenes tasks as well as answering the phones and greeting visitors.

James2

James White, Scheduling Supervisor

​James was born and raised in Arizona and left fresh from high school to travel to Great Lakes, IL for US Naval Bootcamp, spending five GREAT years in the US Navy. He returned to Arizona with his wife and three sons after he got out. James started with Home Instead in June of 2019 as a CAREGiver, and loved it! In October 2019, James started as a Scheduling Coordinator, and in September 2020 he was promoted to Client Relationship Coordinator. He leads the Scheduling Team as our Scheduling Supervisor. He is also the subject matter expert for our homecare tablet. James says his time with Home Instead has been the best work experience he has yet to be a part of. In his off time James like to take part in woodworking, mountain biking, hiking, and all the time he can get with his three boys.

Alice Mascarenas, Scheduling Coordinator

Alice Mascarenas, Scheduling Coordinator

Alice was born and raised in Farmington NM. In 2020, she decided to come to Arizona to be close to family. Alice loves spending time with her family, hiking and running. As a Scheduling Coordinator, this has been a rewarding career change for her. Helping to match clients with caregivers and what Home Instead does is very rewarding.

Janet Baumgarten, Senior On Call Coordinator

Janet Baumgarten, Senior On Call Coordinator

After moving here from New York in 2016, Janet started working for Home Instead in January 2017. Home Instead in Surprise is the third office Janet has worked for and what a wonderful company to be associated with. As our Senior On Call Coordinator, Janet works after hours "on call" evenings and weekends to help clients and CAREGivers with any of their needs for cancellations or shift changes. She also helps CAREGivers with directions so they can get to their client's homes and walks them through any issues they may have. Outside of the office Janet enjoys spending time with family, friends and her grandchildren. Her passions are cooking, dancing and fishing.

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U'Ilani Meskell, Scheduling Coordionator

Pronounced “oo-ee-lawn-ee” .  Retired from California Department of Corrections after 27 years as a Health Care Executive.  Moved to AZ in July 2019 from La Quinta California.  A Hawaiian cultural preservationist, Kumu Hula “Master Hula Instructor”, and a Hawaiian Language instructor and massage therapist when not working for Home Instead.  Fostered 8 children and have 1 natural born son and 2 grandchildren.  During the pandemic I rescued 2 dogs who are such a joy.  Married to a wonderful man who works with Special Ed. High School students.  Found Home Instead in September 2020 and have enjoyed growing with this amazing team starting out as a Caregiver then Receptionist and now Scheduling Coordinator.  Enjoys gourmet cooking, camping, hiking and traveling.

Natalie

Natalie Dalmolin, Service Coordinator

Natalie was born and raised in Flagstaff, Arizona. She and her husband moved to the Phoenix area in 2015, a few months before their daughter was born. Natalie has a background in the medical field as a Certified Nursing Assistant. Her heart has always been called to take care of people. On our scheduling team, Natalie takes incredible pride in helping both our clients and our wonderful CAREgivers! Natalie is also a full time student working on a Psychology degree, and enjoys spending her free time making memories with her husband, daughter, two sweet dogs, and family that live nearby! 

Ashaleigh

AshaLeigh Falkena, Service Coordinator

AshaLeigh is originally from the beautiful  Black Hills, South Dakota. She has been working in healthcare for 14+ years, starting as a certified nursing assistant and transitioning to various other roles in the medical field. She moved to Arizona in 2013 with her husband and beautiful sons and has enjoyed finding new ways to enjoy the outdoors. She loves hiking, camping, and getting on the lake with her family, cooking, and painting. AshaLeigh is a huge lover of all art and music, especially when she can enjoy it in person at concerts, festivals, and/or museums.

Our Team

Your Home Instead team in Surprise, AZ possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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