Home Care Benefit

Our Promise
Proudly Serving Aging Adults & Their Families
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Meet Our Team
About Us

Dillon Rice, Co-Owner
Dillon Rice first became acquainted with Home Instead® as a family member of senior loved ones who needed help several years ago. Dillon has a tender heart for seniors, and his compassion later steered Dillon toward senior care. On Aug. 1, 2020, Dillon and a good friend, Pietro Jordao, became co-owners of the award-winning Home Instead franchise in Victoria, Texas.
Dillon pops in and out on his grandparents regularly to check on them. Dillon’s parents have been living abroad for his father’s job as a corporate lawyer, and Dillon said: “It is not easy for my parents to come back, especially during the pandemic. I have tried to help out where I can. At the very least, I’ve paid attention to what’s going on.” Read More

Pietro Jordao, Co-Owner
Pietro Jordao has a special connection with his grandmother. He calls her every morning, asks how she’s doing and wishes her well during their usually brief conversations. If Pietro could swing by his grandmother’s home and give her a hug each day, he would. But she lives in Brazil.
“My grandmother is one of the biggest reasons I decided to become a Home Instead® franchise co-owner with Dillon Rice,” said Pietro, who teamed up with Dillon to purchase the award-winning Home Instead franchise in Victoria, Texas, on Aug. 1, 2020, from Stephanie Niles and Chris Baughman. In April 2013, Stephanie and Chris opened the Home Instead office that serves an area of 32 towns and cities. Read More

Maegan Coldewey, Recruitment & Retention Coordinator
Recruiting and Retention Coordinator Maegan Coldewey's mantra can be boiled down to "work hard, never stop learning and don't be afraid to reach for greater things." Maegan also believes self-pity is a waste of time and energy.
"As a perfectionist, I am harder on myself than any boss could ever be. I'm also big on sharing duties. Just because I was hired for a position doesn't mean that's all I do. I will help anyone and learn every position if I can," said Maegan, a highly regarded problem-solver. "You will encounter challenges. I believe there are always two sides to every situation, so I keep an open mind. Issues are usually not black or white. Be fair. Listen." Read More

Emily Sanchez, Staffing Coordinator
Staffing Coordinator Emily Sanchez loves working for Home Instead ® of Victoria, a company that keeps seniors in their own homes – where they are most comfortable.
Emily is like a great passing quarterback who adeptly selects the open receiver on each play. She finds a CAREGiver for each client, an immense undertaking that Emily coolly handles. "I keep track of each CAREGiver, schedule in a timely manner and confirm the schedules," explained Emily, who began working part time for Home Instead in August 2017 and moved into her current position in December 2017, where she has been a success. Read More
Our Team
Your Home Instead team in Victoria, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.
When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
