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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Joe and Sandy DeLauter - Co-Owners

Joe and Sandy DeLauter, Co-Owners

Joe and Sandy DeLauter opened their Home Instead Senior Care office in 2005 and initially provided service to Union, Snyder, and Northumberland Counties. Recently, they have expanded service to Clinton, Lycoming, Columbia and Montour Counties.

Prior to opening the Home Instead Senior Care office, Joe retired from military service and the defense industry, and Sandy retired from Penn State University. As co-owners of the franchise, they share a deep commitment to providing excellent homecare and to fulfilling our mission, "We aim to not just meet our clients' expectations, but to exceed them."

Home Instead Senior Care: 'To us, it's personal'.

Joe DeLauter, II - General Manager & Owner

Joe DeLauter, II, General Manager & Owner

​Joe Jr. is our General Manager and an owner. Joe Jr. came to Home Instead Senior Care in 2006 after managing a private country club in Connecticut for the previous ten years. He is a 1996 graduate of Penn State University. He manages and oversees all areas of the business. He helps to ensure that our mission, "to exceed our clients expectations", is provided. He works closely with the entire office staff to oversee the day-to-day needs of our client's and our CAREGivers.​
Christine DeLauter - Director of Operations

Christine DeLauter, Director of Operations

Christine brings over a decade of management experience to the Home Instead Senior Care Recruitment and Retention department. In her position at Home Instead, Christine works with CAREGivers throughout the interview and hiring process. She facilitates our initial and on-going training program that is now considered the gold standard in the caregiver industry. Most importantly, however, Christine builds strong relationships with each of our CAREGivers to ensure everyone is continually engaged and passionate about their work with seniors.

A graduate of Penn State University, Christine worked in the Washington DC metro area in retail management for over a decade. She also worked as a Defense Contractor for Booz Allen and Hamilton where she had Army, Navy and the Coast Guard as clients.

Christine was born in Brooklyn, New York and moved to State College as a teen. She currently lives in Lewisburg with her husband, and General Manager of Home Instead Senior Care, Joe DeLauter, II. In her spare time, Christine enjoys baking her sought-after, hand-iced cutout cookies, spending time with family and supporting Penn State football. ​

Jessica Busler - CAREGiver Engagement and Development

Jessica Busler, CAREGiver Engagement and Development

​Jessica Busler started working for Home Instead Senior Care in May 2012. She brings over 10 years of experience working as a social worker and program director for individuals that have intellectual disabilities. Jessica's priority is supporting the CAREGiver's throughout their Home Instead career in helping them provide exceptional care to our seniors. Jessica interacts frequently with the CAREGivers to ensure continuous improvement and success of our quality CAREGivers.
Michelle Watts - HR & Finance Manager

Michelle Watts, Client Care, HR & Finance Manager

Michelle is responsible for all client billing processes and employee payroll. In addition, she is responsible for all other aspects related to human resources relating to unemployment, workers compensation claims, employment verification and references. She also addresses CAREGiver and Client concerns on a daily basis and other general administrative support. She enjoys traveling on her off time and she's been a member of our team since 2011.​
Lissacca Goff,  Service Coordinator

Lissacca Goff, Service Coordinator

​Lissacca is responsible for our client and CAREGiver scheduling and she is our "match maker" finding the best relationship resulting in quality service. She provides accurate client information with new CAREGiver assignments. She enjoys family time attending her kids sporting events and she's been a member of our team since January 2019.
Peggy Homan - Administrative Assistant

Peggy Homan, Administrative Assistant

​Peggy is likely to be the first voice of Home Instead Senior Care when calling our office. Peggy began her career with Home Instead in August of 2007 initially as a CareGiver and then transitioned into our office assisting all of us in March of 2016. She assists in directing all callers to the appropriate department to allow for the highest quality of service to clients and CAREGivers. Peggy oversees many operational duties of the office and provides support to all departments. Peggy is always meeting those walking through our doors and calling our office with a smiling face and helpful, pleasant personality!
Beverly Wert, Community Development Coordinator

Beverly Wert, Community Development Coordinator

Beverly is instrumental in carrying out Home Instead's mission to educate the community on Elder Care topics and issues! She provides free training and educational workshops to various groups in the community to help family CAREGivers and staff at local business' understand senior issues and the changes accompanied with aging, ie: physical, social, emotional and safety issues. "Knowledge equals confidence and our goal is to provide the best information and tools to provide outstanding service to seniors". Beverly is an essential resource in our mission to be the Susquehanna Valley's #1 provider and most trusted resource of home care for seniors.

Our Team

Your Home Instead team in Williamsport, PA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community