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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Joplin, MO.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Adam

Adam Bokker, Owner

Adam Bokker holds a bachelor’s degree from the University of Arkansas and a Masters for Missouri Southern State University.  Everyday Adam is leading the team to focus on customer service, Care Pro development, and Home Care education in the community. While Adam started Home Instead in 2011 without any CARE Pros, clients, or Key Players (admin staff),  today Adam’s primary responsibility is to lead the Home Instead Joplin team to stay focused on our mission, “To Enhance the Lives of Aging Adults and Their Families”.  Adam was named Rotarian of the Year in 2020 by the Rotary Club of Joplin- Daybreak.  Adam worked with the Walk to End Alzheimer’s from 2012-2015 which raised over $100,000 during that time.  Also, Adam sat on the Area Agency of Aging advisory board in 2012 which now his wife Hillary currently participates.  Serving others is the foundation of Adam's life and Home Instead offers the opportunity to serve.   Adam enjoys staying active through exercise, biking, kayaking, camping in order to maintain healthy lifestyle and set an example for his family.  Adam and Hillary have two children Ayden and Gavin who stay active with sports, friends, and are learning the importance of serving others too!

Hillary

Hillary Bokker, Owner

Hillary started with Home Instead Joplin in 2014 and is co-Owner of Home Instead with her husband Adam.  “My passion is leading our key player team to provide expert development to our CARE Pros and confident care to our clients.” Hillary enjoys educating the community on resources for family caregivers as they care for their aging adult.  This education is provided through avenues such as our local Living Well program.  Hillary is also the president of the Area Agency on Aging advisory board.   She is a master trainer in the Chronic Disease Self-Management program and teaches classes with the Area Agency on Aging.  Hillary enjoys camping, kayaking and traveling with her family.  She holds a bachelor’s degree from the University of Arkansas.

Laura

Laura Land, Client Care Manager

Laura Land is our General Manager. Laura joined our team in December of 2016 as our Client Care Coordinator. She was promoted to Client Care Manager in October 2019 and then to our General Manager in May 2022. Laura’s primary responsibilities include leading our key player team in the office as well as supporting our CARE Pros, clients, families, and community. Laura enjoys traveling, cooking, and spending time with her husband, son, daughter, and their three dachshunds. Laura states that she loves working at Home Instead because “it is rewarding to hear the stories of our seniors and help keep them at home where they made so many memories with their families.”

Stacey

Stacey Barnett, LPN, Client Care Supervisor

Stacey joined our team in April 2019, but has a wealth of nursing experience in the home health field working with seniors for many years. Stacey conducts regulart quality Assurance visits, conduct care consultations, and assists with service inquiry phone calls in the office. Stacey is also great with support our CAREGivers on additional training if needed. Stacey is married to Brian. Stacey enjoys spending time with her grandchildren and enjoys cheering for the Seattle Seahawks.‚Äč

Jessica

Jessica Thomas, HR Assistant

I joined the Home Instead Team in 2013! I was a CARE Pro for 6 years and worked in a variety of homes. It has been my passion since I was a young girl. I have always wanted to help others and just be kind and compassionate. With my many years of experience, I am blessed to be in the role of Assistant HR where I get to support our CARE Pros in the onboarding and training process. I enjoy building relationships with our CARE Pros and making sure they feel the same support and culture I have during my tenure with Home Instead.    In my role as a trainer, my main goal to ensure our CARE Pros get the expert development they need so they can provide confident care to all our clients. I am a family person and love spending time with my husband Adam. My daughter Chloe just graduated from the CNA program and she also loves caring for others. When I am not working, I enjoy being with my family, friends and our 3 Poodles. I also enjoy fishing, kayaking, camping, photography, and crocheting. I learned photography and crocheting from past clients. This has never been a job for me, it has been a second home. I love sharing my heart and my experiences.                                      

Melissa

Melisa Zaerr, Service Coordinator

Melisa joined Home Instead in January 2020 as a Service Coordinator. Her responsibilities are matching CARE Pro/Client schedules to find the perfect match and supporting them where needed. She also manages the after-hours On-Call Coordinators. Melisa has been in the field of caring for seniors and individuals with disabilities for more than a decade and took care of her grandmother. She is very passionate about being an advocate for others. Although she loves what she does, her biggest passion in life is being a mother and a grandmother. She has 3 daughters Faith, Jocelyn, Erica and 4 grandchildren Peyton, Amelia, Cameron, and Kannon that are her heart and soul!

Hannah

Hannah Cervantes- Scheduling Coordinator

Hannah started with Home Instead in November of 2020. She is a wife and mom to three fur babies. She was in the field of caring for individuals with disabilities starting in 2015 before coming to Home Instead. She has also spent many years taking care of many family members, most recently her grandparents. In her spare time, she loves to do crafts and lead worship at church. She is very passionate and shines her light wherever she goes. Hannah desires to honor our CARE Pros and clients by giving them as consistent a schedule as possible. She loves to support and encourage the best of care for everyone in all aspects of her life, but especially through her work with Home Instead.

Wendy

Wendy Brunner, Recruitment and Engagement Coordinator

Wendy joined Home Instead in February 2021 as the recruitment and engagement coordinator. Her primary responsibilities are hiring amazing CARE Pros and making sure they feel supported in their role. “I love hearing that a CARE Pro enjoys their job so much they don’t even consider it a job. They can’t believe they’re getting paid to do what comes naturally to them: making sure our clients are happy and well cared for. And, I love knowing our clients are in truly caring and confident hands.” Wendy enjoys beach trips with her family; reading; watching the ridiculous reality TV show “90 Day Fiance"; and cheering on University of Arkansas athletics, the KC Chiefs and SL Blues. She holds a bachelor's degree from the University of Arkansas.

Jasa

Jasa Suiter- Administrative Assistant

Jasa Suiter joined our team as the Administrative Assistant in September 2021. She holds a bachelor’s degree from University of Missouri S&T. She brings many years of customer service to our front desk and looks forward to meeting you. She enjoys spending time with family, friends and the occasional DIY project.

Our Team

Your Home Instead team in Joplin, MO possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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