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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Jane Downing, Owner & Operations Manager

Jane Downing, Owner & Operations Manager

Jane grew up in a family where caregiving for family and friends in the local community was part of everyday life. It is this model of caregiving that Jane is dedicated to creating and sustaining with her staff as they work with families in Northeastern Connecticut. Jane is a hands-on member of the Home Instead team, supporting internal staff and CAREGiver, and managing all aspects of the day-to-day efforts. Jane has a Ph.D. in Sociology from the University of Missouri-Columbia and a B.S. in Psychology from the University of Maryland-College Park. She worked in the field of education for over 10 years before opening the Northeastern Connecticut office of Home Instead. When not working, Jane enjoys time with her family, traveling, running, and playing the piano. Jane is a member of the Home Care Association of America and is a Certified Senior Advisor (CSA)®.

Kashmir Rai, Office Coordinator

Kashmir Rai, Office Coordinator

Kashmir joined the Home Instead Senior Care team in November 2015 as the Administrative Assistant. In 2020, Kashmir was promoted to the Office Coordinator role. In this role, she continues to perform a variety of critical administrative functions, including supporting team members who work most directly with CAREGivers and clients. Kashmir graduated with a law degree from Thames Valley University (UK) and has a legal/banking background with over 13 years’ experience in customer service in the finance industry. Coming from a culture where living in an extended family is common, Kashmir appreciates the importance of caring for the elderly. She joined the Home Instead Senior Care office because of its model. In her spare time, Kashmir loves reading, traveling to and learning about other cultures, doing Sudoku puzzles, gardening and going to the movies.

Recruitment Coordinator, TBD

Coming soon....

Diana Dean, Engagement Coordinator

Diana Dean, Engagement Coordinator

Diana Dean, our Engagement Coordinator, previously held the role as Home Care Consultant. With the onset on of the COVID pandemic and shifting needs in our office, Diana transitioned to the Engagement Coordinator position. In this role, Diana directs her skills and commitment to the mission of providing the best experiences for our CAREGivers, who are the heartbeat of our business because of the care and compassion they offer to aging adults every day.

Diana came to Home Instead Senior Care after spending 28 years in corporate America in various client supporting roles. A native of eastern Connecticut, Diana's desire to work with aging adults and those who care for them came from helping to care for her dad and learning about the importance of being an advocate for the senior population.

Nicole Violette, Training Coordinator

Nicole Violette, Training Coordinator

Coming soon!!

Bobbijoe Toth, Client Care Coordinator

Bobbijoe Toth, Client Care Coordinator

Bobbi first joined Home instead Senior Care in March 2014 as a CAREGiver. Her career with in-home care, however, began in 2007, when she earned her license as a Certified Nursing Assistant in 2007. Quickly proving to be an asset to Home Instead Senior Care through demonstrating her knowledge, compassion, and dedication to each of her clients, Bobbi was recognized for her efforts as CAREGiver of the month in June 2015. She performed the role of Service Coordinator from July 2016 thru March 2020. She is now in the role of the Client Care Coordinator. In this role, she serves as a primary resource for families at various stages of their involvement with home care services, from initial inquiries about home care through ongoing support and problem-solving for as long as we provide services. Outside of work, Bobbi spends her time mothering her wonderful daughter, who is no less the apple of her eye.

Our Team

Your Home Instead team in Tolland, CT possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community