Meet Our Team

Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
About Us
Meet Our Team
Susie Lovell - General Manager
I have my Associates's Degree in Business and have been in the bookkeeping industry for over 19 years, focusing on accounts receivable and accounts payable. I serve as our General Manager.
I enjoy spending time with my family, cooking, reading, and attending Ice Hockey events including the Hershey Bears.
Natasha Formica - Service Manager
I started my career in healthcare in 2006 and worked as a CNA from 2006 to 2017. While working at the nursing home, I was promoted into the administration and served as a scheduler among other leadership roles. I have 15 years of hands-on care that I now combine with scheduling.
I am a single mother of two amazing boys – Michael and Giovanni. We also have a family dog, Peanut. I am currently enrolled in school part-time to become an LPN. I am excited for the potential to use these new skills at Home Instead as we explore expanding our scope of services to help more clients in need.
When I’m not serving our awesome CAREGivers and Clients at Home Instead, I enjoy spending time outside with my children, camping, going to the beach, or just going to a park to have a picnic outside with the boys.
Jessica Shepler - HR Manager
I love getting to meet great CAREGivers that want to give back to their community and to others. Helping CAREGivers decide if Home Instead is a great fit for them and training them to serve our clients with excellence is very satisfying.
I have two children, Lili and Chase, with my husband Justyn. We love to spend time together hiking or just being outdoors with our dog Marvel.
Mike Schwartz - Owner
It is a privilege to serve along-side a dedicated team of caring and compassionate team members all focused on enhancing the lives of aging adults and their families. I see Home Instead as a vital service to the community and families wanting to keep their loved ones at home as long as they can. Outside of work, I enjoy spending time with my beautiful wife and five kids, serving in my church and keeping fit.
Our Team
Your Home Instead team in Annville, PA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
