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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

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Jason Sager, Franchise Owner

​Originally from Midland, Michigan, Jason has an MBA from Louisiana State University and received his undergraduate degree from Western Michigan University. Before purchasing the Home Instead Senior Care franchise, Jason was a financial analyst with ExxonMobil and a sales manager with the Kellogg Company. In 2006, he was selected as a member of the Annandale Chamber of Commerce. Jason is a Certified Senior Advisor (CSA)®. In July 2008, Jason was elected to the Board of Directors for the National Capitol Area Alzheimer's Association.​

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Laura McKay, RN, BSN, Vice President of Nursing Services

Responsible for overseeing the training of CAREGivers and developing collaborative Plans of Care for our Personal Care Clients, Laura plays a vital role in ensuring quality care for our clients. Laura also oversees our Nursing Services including Medication management and wellness visits.  Laura has a wealth of experience she brings to Home Instead. She received her Bachelor’s Degree in Nursing from Georgetown University School of Nursing and Health Studies.  She has advanced certifications in Case Management, Healthcare Quality, and Dementia Care. As our Director of Nursing, all CAREGivers performing personal care report to her.​​
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Amy Podboy Reynolds, VP of Operations/ Recruitment

​Amy began her career with Home Instead in 2010 working with us for five years before leaving to pursue an opportunity in Sales. Every day she has the opportunity to work with CAREGivers helping them through the hiring process and fulfill their dream of making a difference in the life of a senior. Amy is an enthusiastic, caring, and resourceful advocate for older adults and their caregivers. Amy has been in the senior industry for over 10 years and today is back in her original role at Home Instead in Annandale as our Recruitment and Retention Coordinator. Amy states "I could not be happier to be back home."

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Erin Coelho, Client Care Coordinator

The first person clients speak with is Erin. Erin's role is to make sure every Home Instead client has an exceptional experience. Erin does this by conducting monthly quality assurance visits at our client's homes. She is responsible for building relationships between the CAREGivers and clients. Our clients love their monthly visit with Erin. These visits present a great opportunity to let her know how things are going.​

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Pam Phillips, CDP, Client Development Manager

Pam is a Midwesterner, born in Sioux Falls, SD. She was the business owner of Kindermusiik of Fairfax for 17 years. Pam made a career change to give back for care which had been given to her mother who passed from Alzheimer’s in 2011. Since then she has been serving in Marketing and Executive Director positions in the assisted living industry for almost 10 years.

Pam is currently our Client Development Manager and handles all new inquiries for care, retention of current clients, and new growth in our client base. She is also responsible for managing the Marketing, Advertising and Social Media of Annandale’s Home Instead.

Pam has four children and 2 grandsons ages 2 ½ and 5 months. They are the joy of her life. Her favorite pastimes include hiking, family BBQ gatherings in her backyard and music.

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Layne Couser, Staffing Manager

Layne is a fixture of Home Instead and has been with us since we opened in 2006! ​Layne has the daunting task of ensuring all clients schedules are optimally staffed. Layne has extensive knowledge of all CAREGivers and clients and always wants to make sure clients are happy with their CAREGiver. If you have a question about your schedule, Layne is the person to ask!

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Earline Harris, Staffing Coordinator

​Joining the Home Instead family in August of 2018, Earline bridged the calling from childhood to meet her desire to serve the elderly. Hearing her father's wisdom, she lives out his advice to "never look down upon a man except to give him a hand to lift them up", a statement she believes Home Instead applies making this job satisfying and rewarding. Originally from South Carolina, Earline moved to the D.C. Metro area 38 years ago to work with the Social Security Administration from which she recently retired. Away from the office she enjoys spending her time with her 7 grandchildren, creating memories for a lifetime.

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Trupti Patel, Director of Finance

Starting as a CAREGiver, Trupti knows what it takes to provide excellent care. As our Director of Finance, Trupti fills many office functions, including monitoring CAREGiver's clock ins and outs (so we are always on-time!) and client billing. Accurate billing and CAREGivers being on time are two fundamentals which allow us have a successful client relationship.​​

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Shelbee Williams, On Call Manager

We answer our phones 24 hours a day 7 days a week (even on holidays!). To accomplish this daunting task we knew we needed someone special, and that is why we have Shelbee. It is her honor and duty to support our clients and CAREGiver's in the event of an after-hours emergency or question. Shelbee is also extremely knowledgeable and informed as to all of the services we offer.

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Anabelle Ong-Hay, RN, BSN, Staff Nurse

Anabelle Ong-Hay joined the Home Instead Family in 2019.  She has been a nurse for over seven years, and supports our clients with routine visits, care plans and initial assessments.  Anabelle loves to foster dogs and decorate cakes in her spare time.
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Angela Whitlock, Administrative Assistant

Angela has been with Home Instead since 2010.  Angela wears many hats, including CAREGiver, courier and office support to name a few.  She is very near and dear to our clients, caregivers and office staff.  In her spare time Angela enjoys spending time with her family and outdoor activities.
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Deena Imbriglia, Community Liaison

Deena has been a Community Liaison with our Home Instead team for seven years. Much of her hands-on healthcare training came from years of providing care in her home to her own mother. As the primary caregiver, this gave Deena an innate blend of knowledge, experience and empathy in the industry. With great pride, she feels gratified to be able to inform and connect many in the healthcare industry to Home Instead as a solution to the needs of community senior members. Previously, she has been in the marketing field for other types of services, as well as having been a school teacher for several years, an entertainer, and a ski instructor in the beautiful Colorado mountains.

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Tiffany Richards, Community Liaison

Born and raised in the DMV Tiffany’s understanding help orient people to the options to solve healthcare issues. Having been in the healthcare industry for over 10 years and having served in several roles on the continuum of care, Tiffany’s knowledge helps our Home Instead team solve issues for families in need of healthcare support. Outside of work, Tiffany enjoys spending time with her family and traveling learning more about different cultures across the globe.

Our Team

Your Home Instead team in Annandale, VA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community