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Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Rock Hill, SC have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
A neighbor suggested Home Instead to help care for my very ill wife. We're so thankful for that suggestion. Our caregiver is proficient, patient and truly cares for us. Thank goodness she's also a great cook!
Patty did a fine job setting us up w Diane Smith Patty certainly has what it takes to handle her position in a professional manner. She brought the perfect match ( Diane Smith) for my my wife.
A neighbor suggested Home Instead to help care for my very ill wife. We're so thankful for that suggestion. Our caregiver is proficient, patient and truly cares for us. Thank goodness she's also a great cook!
5-star review - By Ray and Mary L.

From the time we signed on with Home Instead, Patty and Diane have been wonderful, always there to help us, making sure we always had a caregiver. Anytime we had concerns, they were there for us. When we have a new caregiver, Patty always comes to our home to introduce us. They have worked untiringly to make sure my wife was well taken care of. They are both deserving of recognition. They are Gold Star ladies.

Our present caregiver, Harlie, is awesome. She is particularly sensitive to my wife's needs. She comes in every morning with a smile and goes immediately to the bedroom to check on my wife and it's that way throughout the day, regularly asking ‘What can I do?’ throughout the day. She has a positive spirit. She is a Gold Star caregiver. Whenever she leaves, she always asks, ‘Is there anything I can do before I leave?’ She has bonded with Mary. My family, who come often, are very impressed with her.

Having Ollie come to our home to be a caregiver for Mom has been a true blessing.
Home Instead has been a wonderful blessing to our family in the care of my 96-year-old father. He is relatively independent but requires assistance with daily chores and has some limited health care needs. After carefully assessing our situation, the team at Home Instead selected a perfect companion to fit dad’s personality and special requirements (Lori). Lori has been a dependable confidante and provides the best care possible for dad. She understands the delicate balance between caring for the desires of my dad and staying within the boundaries of what he is able to do and accomplish on his own. Lori has become a trusted member of the family.
From a management perspective, the team at Home Instead is top-notch. We used a competitor for dad’s care initially for a brief period. Needless to say there were multiple issues. Home Instead came in and worked with us as partners, even assisting with the Long-Term care insurance filings and reports. Diane and Patty have been excellent. They have been accommodating and responsive. We couldn’t be more relieved and satisfied with Home Instead as our in-home care providers.
The staff is so caring and asks what they can do to help if they aren't sure. They are happy to accommodate light housekeeping, help prepare a meal, exercise my mom, and work on cognitive exercises . They are always prompt to arrive. Our interactions with them are wonderful - very easy to talk to and get along with. They felt like friends quickly. If I have special requests or changes they work quickly to take care of them.
Very satisfied with Home Instead Services. My brother has had some phenomenal caregivers. Shelby, one of his current caregivers, is great with my brother. I appreciate her so much and am grateful for the others as well.
We were faced with a sudden, total change in care needs for my mom. I picked them at random really just to start the search for care process. They provided for every need we had quickly and efficiently. They have been super responsive to both planned and last minute needs, including providing some respite care while she was in the hospital when we did not want her to be alone. Highly recommend!
Everyone at HI from the back office to most importantly the caregivers have given our family peace of mind. We feel confident that our mom is getting to experience a full life knowing she is safe and comfortable.
Home Instead is excellent. I’m happy that somebody is with my husband when I have to go out. They’re reliable, they kept him clean, and they fed him. They came on time, I was not able to come home until one hour later than what I had thought and they were fine with that, I have no problems with them at all.
Barbara is the greatest caregiver. She is a family. She even helped raise our puppy Annie.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed