A neighbor suggested Home Instead to help care for my very ill wife. We're so thankful for that suggestion. Our caregiver is proficient, patient and truly cares for us. Thank goodness she's also a great cook!
Patty did a fine job setting us up w Diane Smith Patty certainly has what it takes to handle her position in a professional manner. She brought the perfect match ( Diane Smith) for my my wife.
A neighbor suggested Home Instead to help care for my very ill wife. We're so thankful for that suggestion. Our caregiver is proficient, patient and truly cares for us. Thank goodness she's also a great cook!
- By Ray and Mary L.
From the time we signed on with Home Instead, Patty and Diane have been wonderful, always there to help us, making sure we always had a caregiver. Anytime we had concerns, they were there for us. When we have a new caregiver, Patty always comes to our home to introduce us. They have worked untiringly to make sure my wife was well taken care of. They are both deserving of recognition. They are Gold Star ladies.
Our present caregiver, Harlie, is awesome. She is particularly sensitive to my wife's needs. She comes in every morning with a smile and goes immediately to the bedroom to check on my wife and it's that way throughout the day, regularly asking ‘What can I do?’ throughout the day. She has a positive spirit. She is a Gold Star caregiver. Whenever she leaves, she always asks, ‘Is there anything I can do before I leave?’ She has bonded with Mary. My family, who come often, are very impressed with her.
Having Ollie come to our home to be a caregiver for Mom has been a true blessing.
Home Instead has been a wonderful blessing to our family in the care of my 96-year-old father. He is relatively independent but requires assistance with daily chores and has some limited health care needs. After carefully assessing our situation, the team at Home Instead selected a perfect companion to fit dad’s personality and special requirements (Lori). Lori has been a dependable confidante and provides the best care possible for dad. She understands the delicate balance between caring for the desires of my dad and staying within the boundaries of what he is able to do and accomplish on his own. Lori has become a trusted member of the family.
From a management perspective, the team at Home Instead is top-notch. We used a competitor for dad’s care initially for a brief period. Needless to say there were multiple issues. Home Instead came in and worked with us as partners, even assisting with the Long-Term care insurance filings and reports. Diane and Patty have been excellent. They have been accommodating and responsive. We couldn’t be more relieved and satisfied with Home Instead as our in-home care providers.