April 4, 2024
- By Michelle S.
Dear members of Home Instead,
We deeply appreciate your heartfelt condolences and the support you've extended in honor of Luis C. Your kind words have provided comfort during this difficult time and we are grateful for your thoughtful expression of sympathy. Thank you for being there for us during this challenging period.
Warm Regards, Michelle & Family
I hired Home Instead to assist my mother, 93 years old, in her home. The process of getting connected was efficient. Raquel interviewed my mother and suggested appropriate care, We had in home service twice a week, 4 hours each day. The caretakers were friendly, hard working and provided the family comfort knowing my mother had help twice a week. I was very impressed by the level of professionalism. The caretakers were honest and trustworthy. I give this company high marks.
Home Instead has been such a lifeline for me and my family. From the beginning, the experience was comforting and professional. I was always treated with respect and provided answers to any question I asked. My Mom is 91 and she desperately needed help to keep her in her home. Home Instead staffed her home with reliable, knowledgeable and kind staff. Thank you Home Instead for all your help!
Such a great company to work with. The staff is great. they are about their clients just as much as they are the home aids!
Home Instead has been such a integral part of my mom's home care journey. We can't thank Raquel and Alicia enough for being attentive in the staffing of mom's caregivers, going above and beyond, trying to staff my mom's needs.
The unsung heroes are truly the caregivers. My mom, a retired nurse of 50 years, is very particular about care giving and she can't stop praising her rock star aides: Danielle, Gail, Abie, Patricia, Naphtalie, Joann, Maria and Jordan! We can't thank them enough for all that they do for her, watching out and taking care of my dad, and helping out around the house. It's been overwhelming for me at times, but knowing that these caring professionals are there for my parents, makes my journey in coordinating parental elder care and hospice a little less stressful.
Thank you from the bottom of my heart!
I request for a chair at my overnight and I got it so I’m happy about it. was Alicia that helped out for the chair.
My experience with Home Instead has been nothing shy of a truly wonderful experience. They most certainly provide as much ease as possible in an already difficult situation. From the ladies in the office to the caregivers in the homes you can feel the care and attention to detail.
Most of my dealings have been with Alicia and Raquel, may I just say these two women are on top of their stuff. Intelligent and informative backed with a friendly personality and positive attitude. Ready to answer any questions and help in any way they can. I am grateful for their assistance in navigating through all the things. I highly recommend conducting business with this company.
These people are godsends. My mother has Alzheimer’s and had been in a rehab facility recuperating from an illness. We were really wary about bringing her home because there had been some aggression issues in the past and were toying with a nursing home. So happy we brought her home! The aides are so fantastic and the communication from the office is wonderful. I feel so relieved knowing my mother is in great, competent hands.
UPDATE: I want to call out Teresa and Shelly for going above and beyond for my mother. They were rockstars!
Alicia always works well with me. Always polite and respectful. Alicia is easy to talk too. Listens to us concerning our day to day work. Raquel is great when giving updates on new clients so there’s a full understanding. Helps us in making the clients more comfortable.
July 26, 2023
- By Family of Client
I have been so amazed and pleased with your staff in their caring for my almost 98 yr old mother. She is pretty independent prior to her recent COVID/pneumonia issue, which caused a severe decline in her ability to care for herself, and pretty "feisty". The staff took such great care of her and let her also have pride in herself to try to be independent without jeopardizing her safety or health. I felt confident in being able to go to work knowing she was in great hands. I do wish Medicare/Tricare covered having PCAs with her otherwise I would have kept them on for a longer time period. It all came down to running out of money but also her improvement to being home alone Thank you for everything!!
This is an excellent organization to work for. The clients all have such unique stories and personalities. The schedules are always flexible and there are always shifts to pick up if you need them. Alicia is always there to help with all of your scheduling needs and is always willing to work with you and answer any questions. She is also very kind and always able to find you extra shifts if you need them. She communicates information about all clients promptly and is always super responsive. Sabrina is available to answer any questions you may have and is always an excellent resource if you need assistance. Raquel is very knowledgeable and thorough about communicating all of the clients’ needs. It is always a pleasure to see her on shifts with new clients. Adriana is also very responsive, eager, and flexible! Overall, it is an amazing organization to work for with a supportive leadership team, amazing clients, and tons of flexibility.
This is a very professional and caring organization. They provide a large array of services, reasonably priced. The Home Pro's are exceptionally helpful. Jennylee is hard working and efficient with a pleasant personality.
These people are godsends. My mother has Alzheimer’s and had been in a rehab facility recuperating from an illness. We were really wary about bringing her home because there had been some aggression issues in the past and were toying with a nursing home. So happy we brought her home! The aides are so fantastic and the communication from the office is wonderful. I feel so relieved knowing my mother is in great, competent hands.
My mother has enjoyed all the Home Instead caregivers over the last year but I especially wanted to commend Ada. My mother had a very difficult and unexpected health challenge and Ada was right by her side comforting her and helping her at every turn. She treated her like her own mother. She was exceptional. We were so grateful she was there.
Fanta and Kyla give my parents the best care ever! I would highly recommend Home Instead to anyone who wants to stay in their own home.
Herlande and Moses have been wonderful caregivers! Highly recommend Home Instead. Office staff always friendly, responsive and helpful too!
Excellent caregivers Julia and Dottie
We have had Nancy for over a year now and couldn't be more pleased. She has been so helpful and professional. Goes over and beyond in taking care of my husband and helping me. I feel very blessed that we have her. Always dependable.
I have been a client for my husband's care since June 2022. My experience has been all good and sometimes great. My husband has Parkinson's and Dementia so that means that his balance and mental state can change on a dime. All of the Care Pros that I've had have been good and I'm very grateful. But there are a few outstanding ones - Melissa and Selena go above and beyond. My husband lights up when he sees them and they both go out of their way to talk to him and keep him engaged. They are special. I also want to mention Raquel my Coordinator and Rebecca and Alicia of the office staff who are always ready to listen to me and help me if they can. I'm very fortunate to have found this company.
The care professionals at home instead took excellent care of my mother. They made sure she took her meds on time, ate well-balanced meals, personal hygiene assistance, and provided companionship. I highly recommend Home Instead, especially Phyllis, Danielle, Yalli and Linda.
I had known about Home Instead for several years and had always heard nice things about the folks who worked there, so when I needed help quickly for my father, I reached out. First, the care and compassion I heard over the phone for the situation I was facing made me feel immediately that I'd made the right call. Even though I'm sure they hear my story every day, they made me feel like my situation was their focus and they immediately moved quickly to get the help we needed. Each team member, from the scheduling to the administrative pieces and especially to the wonderful caring people who sat with my dad when I couldn't be there couldn't have been better. It made a very difficult situation so much less stressful. I am very grateful for the care and attention showed to my family just when we needed it.
February 9, 2023
- By Lesli
Thank you to Jan for talking to me yesterday! I've loved all of the caregivers so far, but wanted to express particular appreciation for Regine, who stayed with my Dad overnight at Mount Saint Rita's last night. The transition to rehab was very, very hard for my Dad and she was a bright light in his day. He wasn't scared, he felt supported and he got some sleep! God Bless you all for what you do!
Every single Home Instead caregiver and employee has been outstanding. The caregivers are well trained, empathetic, punctual, and great problem solvers. The staff at Home Instead Attleboro are some of the nicest and most responsive people I've ever met.
I used Home Instead to provide services to my husband while I was away. We were thrilled with the level of care that had him comfortable with them coming into our home. Thank you for the positive experience
Home Instead took care of my dad for years. They are wonderful. Through Covid there were a couple times they could not staff a shift. They were down lots of caregivers due to Covid. I appreciated not having my dad exposed to Covid-19. We always tried to be understanding and they have taken excellent care of my dad. I’m grateful and will always recommend them in the area (Norton).
Updated 2022: We used Home Instead over the course of several years. Each of the many caretakers my father had were professional, warm and reliable. And the administrative team communicated consistently with us, and helped us through a challenging family time. I highly recommend them.
2021: My dad's caretaker, Pearl, is so wonderful - she truly demonstrates care for him. And the team is very responsive to my needs as a caregiver.
Our mother has Alzheimer’s Disease, and the care she has received from Home Instead for the last 3 years has been excellent. The administrative staff has been remarkable in their communication and scheduling. All of their caregivers are kind, caring, and conscientious. When we are not able to be with our mother we are confident that she is being cared for in our home by compassionate and professional caregivers, who make her smile and feel safe.
The BEST! It is with great sadness that we don’t need these services anymore. If you have a family member that needs help at home this company will ease your fears, provide the best care and do what they say they will do. Everyone you interact with is amazing and kind and knowledgeable and caring. I don’t give reviews like this often but this one is well deserved.
I can’t begin to express how happy I have been with Home Instead of Attleboro. Unlike other companies these days they do what they promise and everyone that you have interaction with goes above and beyond and truly cares about helping you with all of your needs. They give you the peace of mind that your family member is being given the care you are unable to provide. I have no regrets and will recommend them to anyone who needs this service.
I used Home Instead in Attleboro for 24 hour care for my aunt and uncle for 5 months. They did a fantastic job! Many aspects were challenging for them because I am out of state and relied on them for so many things outside of just the direct care - they always went above and beyond. All the caregivers were compassionate and I felt they truly cared for my aunt and uncle. Mary Pat/supervisor always followed up and kept in touch with me. Office staff always helpful. Very organized and professional group - highly recommend them. Don't know what I would have done without them during this time.
The agency provides care for my bedridden husband. They do a 3-hour shift in the morning and another 3-hour shift in the evening. They are always on time, and very courteous and respectful. When not caring for my husband, they help me with chores which is wonderful. I am more than pleased with them.
As a faraway only child, I want solid boots on the ground local to my parents. My parents need much more extensive care than they are willing to accept: The fact that they (reluctantly) signed on for limited but expandable services from Home Instead, is a testament in my mind to the excellence of the company. Every person at every level is expert in her realm and more. I am humbled by the radiance of the Caregivers. Grateful that Home Instead came into our life at the perfect time.
I want to tell you that your Home Aides are some of the most warm caring and kind people who my elderly in-laws have embraced as friends and have in a big way become almost family. We look forward to their visits as much as my in-laws do. Each woman has a special kindness that radiates through in their caring support for both members of my family . God bless them and you for the work you do.
Great experience with this agency in caring for my mom who needed round the clock care. Mary Pat made sure everything ran smoothly and the office was always helpful in scheduling. Caregivers were wonderful, caring and treated my mom as if she was there own. With us until the day she passed and we’re so helpful during this difficult time. I knew she was in good hands when I was not able to be there too.
We have found the ladies assigned to us are very pleasant and get along with us 100%. Thank you for all your help.
My experience with Home Instead has been uplifting! Caring for a senior family member is challenging and the services of Olivia and Lori made an amazing impact! Like having granddaughters to care for Mom! They genuinely cared!! Mary Pat’s support was priceless! Every time I had contact with all staff my concerns were addressed and resolved promptly! Reliable, personable, knowledgeable and trustworthy! I would recommend Home Instead Attleboro without hesitation!
The care giver by this provider was excellent. They worked very closely with the family to ensure good communications and service. Their staff was caring and completely trustworthy. It was if they became part of the family.. Their fees were reasonable and their financial staff were understanding and reasonable. I would not hesitate to enlist their services for the future
Very nice people they truly care about there clients and very truthful and reliable I strongly recommend this company
This is not my first experience with an agency. Home Instead (HI) Provides all the services I need . They are very professional and take a personal interest in the care of my wife. I am not a caregiver any more I am a Care Manager. I have a meeting every morning with my aides to review the schedule of care that day. When I come home from work they give me a recap of the day -good day - bad day. the agency has responded to my ever changing schedule and have aloud me to continue to work and lead a normal life. The aides have taken on many of the routine household tasks, Laundry, hygiene, Meal prep. and it has taken a lot of pressure on me. I can now devote more time to my wife.
Earlier this spring my 92 year old mother was hospitalized with multiple issues. The hospitalization took a lot out of her. She then had to go to rehab. Although she improved greatly, she was not independent enough to return to her senior living community. That's where Home Instead came in. On short notice, they were able to pull together caregivers round the clock to give my mother the support she needed to return to her senior living community. The caregivers I met were wonderful people. They even took notes for each other highlighting my mother's preferences. My mother quickly improved and is back to her baseline independence. Had they not been there for her at that critical time, she would have been sent a nursing home never to regain her independence. I am truly thankful for Home Instead.
Team is always there for client's needs. Reliable, receptive and professional.
Anyone looking for care for a loved one, this is the company to use. I have used them for my Father and Step mother. Caring , compassionate, RELIABLE. These people are wonderful, from your first conversation with the office, to meeting the caregiver to dealing with any issues that arise . There company slogan is "To us it's personal" They really live up to that. They make a difficult task much easier. Give them a call.
Over the last 5 years of caring for our loved one, we have used several Home Heath care agencies and have realized that there is a broad range in regards to skill, dependability and price. Home Instead is by far the best agency in all of these aspects. Save yourself time and aggravation and contact Home Instead Senior Care first to provide care for your loved one!!
Responsible, compassionate caregivers. Always for our mother.
I have had this provider for my mom for about 6 months now. The caretakers have been very kind and caring toward my mom. I like the communication folder that is left in my mom's apartment, so I can read about what services have been provided. They also update me on her state of mind and demeanor while they are there. A very worthwhile service.
They are very attentive to my needs. In addition I am pleased with the overall quality of their aides.
Our family was very happy and pleased with the attention and care that our mother received from Home Instead. The girls were very professional, caring, and were wonderful to and with our mother. We can not thank you enough.
Home Instead Senior Care of Attleboro, MA served my mother with superb care. She was able to remain in her home and within her surroundings and with her family. Our home health aide, Pat was highly qualified, trained, and compassionate. My mom was safe, and kept motivated and healthy through the expertise of Pat. Home Instead of Attleboro was able to provide Amelia when Pat was on vacation, and she was exceptional, and provided the consistency and care that was again excellent. The home health coordinator, Kim visited my mom almost every week, and took a sincere interest in my mom's welfare. This agency operated as a cohesive team working together on my mom's behalf. I am forever grateful for the services of the Home Instead Senior Care agency in Attleboro. My mom truly continued with a productive, safe and purposeful quality of life through their love, friendship and expertise. Thank you.
Good service, very caring caregivers and staff.
My spouse is a client. She loves her caregivers! They keep her active and engaged.
The service we have received has been wonderful. I don't know what we would do without Home Instead.
The caregiver is always prompt and on time. She is very caring and nurturing. She has the best interest of her patient in mind at all times. She took time to develop a rapport with my mother and also with me. Not only does she meet my mother's needs but she meets my needs as well. I would recommend Home Instead to anyone.
I am very happy with Judy, my caregiver, and would highly recommend the services of home Instead to others.
In the beginning stages of my mother's dementia, Home Instead proved invaluable--providing housekeeping, companionship, assistance with personal hygiene; helping me by taking Mom for some medical appointments. Mom has recently moved on to assisted living. Home Instead was just what I needed for help in between my mother's stages of independent living and full oversight care. When a sudden need for every day service came up, the wonderful ladies in scheduling (I called them my angels) were right there to handle my needs. And if you happen to get Cecilia, you will know that you have my top angel.
Very caring and loving group of caregivers who gave quality to my mom's last days.
It has been almost a year that my mother has had full time caregivers helping her from Home Instead. She has a team of caregivers that she is able to relax and be herself with along with the comfort of knowing she is safe and a caring person is always there to assist her. Having Home Instead has alleviated all the stress of worrying that my mom could have another accident and suffer the way she had before Home Instead. Her caregivers are not only reliable and competent but also very caring and go out of their way to put my mom at ease with the many difficulties of growing older. They are all kind and very considerate, many times going above and beyond what is expected. They have each taken the time to really get to know my mom personally and medically, allowing her to enjoy life again and feel much better while doing so.
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