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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
home instead caregiver providing senior care services

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Our Team

Your Home Instead team in Proctor, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Team Members

About Us

Meet Our Team

Mary

Mary Andrews, Franchise Owner

Mary opened Home Instead in 2004. Her background encompasses business management, recruitment, staffing, and marketing. She spent twenty years in the staffing industry in the various areas mentioned. Mary worked for Spherion, Pro Staff, and Express Personnel prior to purchasing the Home Instead Franchise in March 2004. Mary chose to utilize her recruitment and management experience when she selected to open a non-medial home care agency. Mary felt the home care industry was a perfect fit with the experience she had from the Temporary Help Industry. There are many similarities in the recruitment and screening processes. "Our agency constantly strives to select the areas very best Caregivers that exhibit compassion and understanding for those clients they serve." Mary's educational background: BA in Business Management from Cardinal Stritch University, College of Business and Management, Milwaukee, WI​

Anne

Anne Mercier, Operations Manager

Anne's favorite quote comes from her oldest son. He says, "If you want to have a good day, be the reason you have a good day!" Anne tries to live each day by that. When Anne joined the Home Instead team in 2015, she filled a great need within our growing organization. From day one as a bookkeeper, she started creating her own success. In a short time, she had positioned herself as a subject matter expert on all things, and, over time, she took on additional projects and responsibilities. Her hard work paid off because, in 2019, she was promoted to Operations Manager.

As the Operations Manager, Anne is responsible for all the day-to-day operations. She's also responsible for putting together the visuals for newspaper advertisements, or brochures and corporate reports monitoring, measuring, and analyzing the effectiveness of advertising ads as they relate to the overall company's goals. It's crucial for a business by implementing strategies and tactics that grow our followers, engage and retain them, and help convert them into leads, and customers.

Bonnie

Bonnie Wanglie, RN

Bonnie has worked in the health care field for more years than she likes to admit, having started her career as a nurse's aide at Miller-Dwan. THis led her to attend WITC to graduate as an LPN. A few years later she returned to school and graduated from the College of St. Scholastica with a B.A. in Nursing. Bonnie worked at St. Mary's/Essentia Health for 32 years as a post-surgical nurse. She has worked for Home Instead Senior Care for 7 years and greatly enjoys working with the elderly and their famlies to provide services so they can be as independent as possible. In her spare time, Bonnie enjoys spending time with family and especially with her grandchildren.

Julie

Julie Gustafson, Office Manager, Iron Range Office

Julie joined Home Instead Senior Care as a caregiver back in 2010 and transitioned into the office in 2011. Her entire career has been devoted to senior care which included working as a Personal Care Attendant in nursing home settings. She said the best part of her "care experience" has been the personal connections and relationships made with the seniors she cared for. Julie says her approach to service was to treat each client as if they were her own grandparents and that is what made her job worthwhile. "I've learned so much over time because of my connections with seniors and what they share from their life experiences and wisdom."

As the Office Manager for our Home Instead's Iron Range office, Julie's responsibilities include matching our client needs with the caregiver workforce. She coordinates client service contact, staff scheduling, and family communication functions. Anytime there are client schedule changes or to coordinate services with families, Julie is there to ensure that everything gets done on time and to our clients' expectations.

Maren 2

Maren Sironen, Client Care Coordinator

Maren started her career with Home Instead as a Quality Assurance Coordinator in 2017 and was promoted to Client Care Coordinator in 2020.  Maren has a very caring heart and understands the needs of seniors in the community.  From a young age, Maren has always had a passion for helping people; caring for people runs in her family.  Her mom worked at a long-term care facility and Maren would often go to work with her.  While she was there, she enjoyed playing games, working on puzzles, and spending time hearing life stories from the seniors at the facility.  After school, Maren used to walk to her grandparent’s house and spend time with them until her mom picked her up.  In fact, Maren still goes to her grandma’s house twice a week to make sure her needs are met.  Her personal experiences and ability to make a positive difference in the lives of seniors and their families led her to Home Instead.

Maren and her husband have 2 children and numerous pets.  She enjoys spending time outdoors hiking with her dogs.  Spending time with family is very important and she makes it a priority to have family dinner together.

Terry 2

Terry Johnson, Office Coordinator, Iron Range Office

Terry lives her life by being kind, and respectful because as the youngest daughter of 10 kids, she learned early on that family is very important and they come together to help each other in times of need. Terry has worked in the health care field over 12 years before joining the Home Instead team in 2019. She worked for many years as a CNA until God had a different plan for her and directed her to follow her heart. She made the decision to go back to school while working overnights full-time and graduated with her diploma in Administrative Assistance. Her experience and passion for helping people made her a great fit as our Office Coordinator which allows her the opportunity to work closely with our clients and caregivers to make sure they develop long lasting relationships.

Outside of work, Terry fills her personal life with enjoying the outdoors and beautiful scenery Mother Nature brings us. She and her husband, Michael, have been married for 10 years; love watching horror stories while cuddling on the couch.

Rachel

Rachel Beilke, Service Coordinator

​Rachel has spent most of her life hanging out with seniors. She loves helping them and listening to their stories. From a young age, she used to hang out with her grandparents and their friends. Rachel spent many weekends having "slumber parties" at grandpa and grandma's house. Her favorite memory was going fishing with them and grandma would make them tuna fish sandwiches while they fished. While Rachel was working at the nursing home, her grandma got ill and spent her final months living there. Rachel got to spend every day helping and caring for her until her grandpa joined them. One of Rachel's most profound memories was seeing her grandparents sleeping next to each other until the last night. They passed away a month apart.

Rachel has worked in the health care field for 26+ years. All that experience helped Rachel develop a passion for caring for the elderly and putting a smile on their faces every day. Rachel stated, "You get a great satisfaction from knowing you are making a difference in someone else's life". Seeking an opportunity to make a difference in her boys' life and wanting to make sure they had every opportunity available and she moved to Duluth in 2019.

As Service Coordinator, Rachel is responsible for making sure each CAREGiver is successful attending to each client's unique needs. To do this, Rachel gathers pertinent information to create individual care plans for each client by listening to their concerns and ensures their needs are met, even as situations change. She also coordinates orientations and ongoing trainings which help CAREGivers maintain care standards and achieve the highest level of quality.

In her downtime, she enjoys camping, fishing and doing "boy stuff" with her children. She enjoys traveling, antique shopping, walking her 2 dogs and watching sports especially the Green Bay Packers with her boyfriend. Rachel says, "Laughter is a big part of our household".

Henry Svensson

Henry Svensson

Henry Svensson is our in-house training expert As a committed employee, Henry feels he was just made to help people learn. Being the strong, silent type, his training focus is "hands on," demonstrating techniques to CAREGivers, rather than lecturing. He is always the first person at the office in the morning and the last to leave--begging the question "does he ever go home?" The staff would literally have to drag him from the training room. Because of this uncompromising dependability--he has never missed a training class--and his consistent involvement in the office, he is the perfect choice to represent what goes on at HISC. His experience and expertise are extremely beneficial to the CAREGivers

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