CAREGiver Awards & Recognition
Annie - February 2021 CAREGiver of the Month
This month we are very excited to recognize an individual who is a model CAREGiver. She has been with us well over 3 years and was a previous CGOM in March 2019 and has continued to rack up additional department nominations in between. Client Care put her forth this month because of her compassion and dedication to her clients and fellow teammates. She will regularly work outside of her availability to help anyone in their time of need. She routinely uses the team chat to check in with her fellow team members throughout the week to make sure everyone is doing well. She quickly becomes a favorite in the homes where she works because she loves what she does and knows she makes a difference. In addition, she has great communication with Client Care and Service Coordination. Please welcome me in congratulating Annie for being our February 2021 CAREGiver of the Month. She is truly deserving of this recognition and it’s an honor to have her as a CAREGiver and a part of our team.
Katie - January 2021 CAREGiver of the Month
We are excited to announce our January CAREGiver of the Month. Our recipient this month received heartfelt nominations from both CAREGiver Development and Client Care. Each department raved about her kindness, commitment and devotion to caregiving. CAREGiver Development said “ Katie has a sweet disposition and checks in routinely with CAREGiver Development and Client Care with any issues she might have. Katie likes to see growth in herself from year to year in her professional career, and I believe she mindfully puts effort and love into each home and CAREGiver team that she is a part of. Katie not only works hard, but she plays hard, too! She participated in CAREGiver Spirit week and dressed up to spread some holiday cheer around. Thank you for all that you do, Katie! You are very deserving of CAREGiver of the Month, and I look forward to watching you grow in your career!!” Congratulations are in order for Katie, our January 2021 CAREGiver of the Month. What a great way to start a new year.
Kathy - 2020 CAREGiver of the Year
Please join me in congratulating our 2020 CAREGiver of the Year, Kathy!!
Kathy had unanimous office support for her nomination. She has always been a go-to CAREGiver for a number of reasons. She is willing to help out when service coordination needs someone to step up. On a number of Start of Cares where the client was very resistant to having our services, Kathy was outstanding in helping persuade the resistant client to allow her to stay and see how it works out. She always was able to win the client over and often led to a long tenure client. She has worked with many of our most challenging clients and usually becomes their favorite too. She is able to adjust to the client, but still remain assertive in carrying out the care plan. She has often helped coach and train other CAREGivers in the homes she has succeeded in. This makes her an excellent Team Lead. Kathy has been a bedrock CAREGiver in the Jerseyville area for the past 8 ½ years. Always has a positive outlook that endears her to her clients who build great trust in Kathy. She also eases the way when a client only wants her. She builds up the other team members, so the client is more open to new members in the home.
Jerry even had our services for his mother and said “Kathy was one of my mother’s first CAREGivers at a time we thought she had given up on living any longer. Kathy came during mealtimes and encouraged mom to eat and socialize with others in the rehab facility. In no time, mom regained her will to live. I credit Kathy with this turnaround and that was at the end of 2012. For the next 2 ½ years, Kathy was my mom’s favorite and she enjoyed every visit.” Other families wanted to show their support as well.
Margie’s daughter said that “Kathy was the best thing for her mom since the family could not be with her all the time. Kathy became family. She brought mom so much happiness. We feel truly blessed to have had her in our lives.”
The daughter-in-law of another client said that “Kathy is not only good about communicating with the other caregivers but also with our family, she’s been a godsend and always stays calm under pressure. I know I can count on her”.
A current client stated “Kathy is the greatest caregiver that I could have ever asked for. She is wonderful and I look forward to seeing her each week.” But her daughter wanted to say more. She submitted the following letter on Kathy’s behalf, and we couldn’t have said it any better. Kathy Gundlach is an amazing caregiver. It's as simple as that. When my mom needed round-the-clock care earlier this year, Kathy was a standout. That continues through today. While mom has made a significant recovery and now has a caregiver only once a week, her time with Kathy is just as valuable. Kathy is professional but caring, discreet, and attuned (and responsive) to her client's moods and needs.
Kathy's common sense brings peace of mind to family members. When mom needed substantial help just to get through a day, Kathy was there for her every step of the way. She made mom comfortable with personal care that is sometimes difficult for formerly independent people to accept. Kathy is kind, considerate, and trustworthy. For now, mom has regained some of her independence, allowing her and Kathy to do things together that she wouldn't be able to do on her own. Mom enjoys their conversations and the help around the house, and she looks forward to seeing Kathy every week. As a daughter, I am so grateful to know that mom has that connection; on the days that Kathy is with Mom, I can feel myself relax, knowing she is in good hands. Kathy is our silver lining to what was a very dark cloud.
For all these reasons, any professional recognition that Kathy might receive will be well deserved and well earned.
Thank you for the opportunity to share our story.
Becky - December 2020 CAREGiver of the Month
We are excited to announce our December CAREGiver of the Month. This CAREGiver has a positive attitude, a can-do spirit and is always building up the people around her. She finds ways to engage challenging clients and helps team communication run smoothly, while still making sure the important tasks get completed. She is a true team player who sees the value in all the people around her. Let’s congratulate Becky on being our December 2020 CAREGiver of the month!!!
Rieley - November 2020 CAREGiver of the Month
We are very excited to announce our November 2020 CAREGiver of the Month. “Rieley provides superb and consistent care to her clients. She has a bright smile and charm that have made her a favorite with her clients. They give praise to her work ethic. One client's daughter called to say that her dad is extremely happy with her assistance, and she is absolutely comfortable running errands while Rieley is there. She is attentive, thorough, takes initiative to do what needs to be done, asks if there is more she can accomplish and completes all we request. She goes above and beyond. They really appreciate having her on their team. Rieley has proven her dedication and fortitude in difficult homes and situations. We are truly honored that she is a part of our Home Instead Family. Thank you, Rieley, for all that you do for Home Instead and your clients.” Well said, well deserved! Please join me in congratulating Rieley for being our November 2020 CAREGiver of the Month!!!
Lori - October 2020 CAREGiver of the Month
We received a standout nomination for the October 2020 CAREGiver of the Month. Client Care submitted a moving nomination on behalf of a CAREGiver who they believe is most deserving, saying “Lori is deserving of recognition for her dedication and compassion for her clients. She brings a light to each of her clients’ day and makes their day brighter by being in her presence. Each client she has been with raves about her sweet personality, hardworking ethic and bright sunny smile. Lori has grown and improved over her time with us here at Home Instead and we are honored to partner with her as she strengthens her skills as a CG. Lori is a hard worker that wants the best for her clients and is eager to please. She represents Home Instead professionally and with integrity.“ This CAREGiver has been with us since 2017 and has dealt with more than her fair share of challenges in life but somehow always shows up with a smile and makes a difference.
Cassie - September 2020 CAREGiver of the Month
We are very excited to announce our September 2020 CAREGiver of the Month. This CAREGiver has been with us for over a year but has shown exceptional growth in the past few months. She has demonstrated incredible dedication and compassion to all her clients, but especially a couple of individuals with very challenging needs, not only being there to provide exceptional care, but also as a fantastic team player. She has communicated very well with the office, becoming an excellent advocate for her client’s needs as well as her own, and we can’t wait to see what her very bright future holds. Please join in congratulating Cassie as our September 2020 CAREGiver of the Month!!!
Clara - August 2020 CAREGiver of the Month
The August CAREGiver of the Month nomination comes from Client Care. This nominee is a veteran CAREGiver who has been with us for many years and always represents our Core Values. She is professional, compassionate, has an amazing work ethic, acts with the utmost integrity, and is consistent in all manners. She wins over her clients with a calm, kind reassuring demeanor, even when with client who can be challenging or difficult to please. She recently made a breakthrough with such a client and made it look effortless, even after working some very long hours and going far above and beyond. She has the true heart and Why of a CAREGiver. Please join us in congratulating Clara as our August 2020 CAREGiver of the Month!
Nicole - July 2020 CAREGiver of the Month
We are very proud to announce our July CAREGiver of the Month. This nominee has grown so much in her time with us and despite the obstacles in her path or the challenges she faced, she kept going and she kept smiling, if not for herself, for her clients. Her positivity and warmth have been exactly what her clients needed most during this time of anxiety and uncertainty. She has maintained excellent communication with the scheduling department, helping to ensure every client had the care they needed. She has worked outside of her availability, her area, helped with last minute shifts and taken on very challenging short-term clients- all to great success. It has been a pleasure to witness her confidence and skill grow to match the breadth of her kindness and her heart. Join me in congratulating Nicole as our July 2020 CAREGiver of the Month!!
Tiffney - June 2020 CAREGiver of the Month
June is here and it’s time to announce our CAREGiver of the Month. These difficult choices are always made easier when we get multiple nominations for an individual, as we did this month. Client Care and CAREGiver Development both wrote moving nominations for this month’s awardee and we are so pleased to recognize this outstanding individual. She has been with us since April of 2018 and has grown so much in her time with us. Not only is she an exceptional CAREGiver, but she has expanded her positive influence through her KPA role with Client Care and as a mentor for Jacksonville area Team Leads.
Client Care said “Tiffney makes a great impression with her clients and her team members from the start. Tiffney has great attention to detail and is not afraid to work through difficult issues to keep her clients safe and in their homes. Tiffney's positive attitude is very refreshing, and we can always depend on her to make us smile! Thank you, Tiffney, for your dedication to your role as a CAREGiver and a KPA. We are blessed to have you.” CAREGiver Development added “She is a great team player and is always willing to help out with shifts if a CAREGiver is sick. Tiffney doesn't think twice, she just jumps into action! Thank you for your hard work Tiffney, and your unlimited passion for seniors!”.
Please join me in congratulating Tiffney on this well-deserved recognition!!
Effie - May 2020 CAREGiver of the Month
Our May CAREGiver of the month was a standout nomination from the Service Coordination department. This CAREGiver has gone above and beyond during the Covid-19 crisis. She has opened up her availability, communicated her needs exceptionally well, and been the deciding factor on whether we were able to help some short-term clients in her area. Without her dedication and commitment there have been individuals and families who would have gone without the essential care they desperately needed. Please join me in congratulating Effie C. on being the May 2020 Home Instead Senior Care CAREGiver of the Month! Thank you for your exceptional service, heart, and drive! Way to go Effie!
Candi - April 2020 CAREGiver of the Month
This has been an incredibly difficult time for everyone, especially frontline CAREGivers. We recognize that whether you are out providing care or sheltering in place, the current crisis is taking its toll on everyone in different ways. We want to recognize a CAREGiver who has been absolutely incredible through all of this and shown us her perseverance and courage. In her role as a Key Player Assistant (KPA) she has continued to assess individuals who need our services, adding new clients who are in desperate need of care, as well as driving wherever the need takes her to make sure her clients and CAREGivers have everything they need to be safe, like thermometers, masks, gloves and Care Logs. She has collaborated with Service Coordination to ensure her clients have a schedule that meets their needs and the CAREGivers in that area are being utilized in the best way possible. As a CAREGiver, she has accepted any shifts needed to help her clients and fellow CAREGivers, all of this while working to keep her own family safe. She has been unflappable in this time of uncertainty and not even a pandemic can stop her from keeping her clients and teammates safe. She is a great asset to Home Instead in every role she fills. Please join us in congratulating Candi on being our April 2020 CAREGiver of the Month!
Midge - March 2020 CAREGiver of the Month
Midge has developed during her time with us, particularly over the last year, by leaps and bounds. She has always strived to make a good connection with her clients and is helpful in picking up open shifts whenever she is available. Midge is a thick-skinned CG who is not afraid to take on some of our toughest/roughest clients and has managed to keep her cool even when the client is lashing out with behaviors. Her communication with the office has improved dramatically and her knowledge of technology is ever-growing. Mostly, she was nominated because of her heart. One day she called Client Care off shift to check on one of her clients. The client has been struggling, and Midge has been working with the office, team members and team lead in this home to offer better care to this client. She probably had better things to do this morning, but she called to see how her client was instead. Her heart shows compassion to the clients she is with beautifully.
Kathy - February 2020 CAREGiver of the Month
Kathy is a true example of a CAREGiver with a big heart, so it is only fitting to honor her in the month of February. Kathy has been rock solid for us with her performance and is always willing to help us out when we have an emergency and is flexible wherever we ask her to go. Kathy is very compassionate, and her clients look forward to her coming and are never disappointed with her service. Kathy makes her clients feel like they have a purpose, she gives them respect, and helps them keep their dignity, even in the most difficult situations. Kathy is a great team lead and also treats her team with compassion and respect. Kathy is effective at working through problems in a home to find the right solutions. We are blessed to have Kathy as a part of our Home Instead family, and our clients are lucky to have her. Please join me in congratulating Kathy for being recognized as our February 2020 CAREGiver of the Month!!
Becky - Share Your Heart Award Winner
Becky was awarded the Share Your Heart Award by sharing her heart with her client and client’s daughter. Her client's daughter wanted to thank Becky for taking such good care of her mom. Becky had been on shift and left a detailed message about completed cleaning/chores, medication reminders, and a description about how her client was feeling during the shift. The daughter appreciates the updates to ensure that her mom is receiving the best care possible. Thank you Becky for relieving the family's stress with your exceptional care and informative updates.
Melanie - Share Your Heart Award Winner
Congratulations to one of our Share Your Heart Award winners, Melanie!
During a Q&A after Melanie's first shift with a client, the client's family said she did an excellent job. They were very pleased with her interaction with the client and were happy that she was able to give him a shower and cook for him. They said they looked forward to her coming again.
Thank you Melanie for going above and beyond to provide excellent care!
Shane - January 2020 CAREGiver of the Month
Congratulations to our January CAREGiver of the Month, Shane! Shane recently took on a new opportunity to be a Team Lead. While the tenure was short, he has "knocked it out of the park" so far as noted by Client Care. His excellent performance is made possible by his positive energy, commitment, compassion, and communication. He has already helped his team provide excellent care to their client. The Home Instead Team cannot wait to see what the future holds for Shane. His potential is truly unlimited. Congratulations Shane, and thank you for all you do!
Mary - 2019 CAREGiver of the Year
Congratulations to our 2019 CAREGiver of the Year, Mary!
Mary has been with us since 2010. She has 62 hours of training and has provided nearly 9,000 hours of Professional, Compassionate care. Mary loves helping and serving others, especially those who are sick or elderly. Mary had the honor of taking care of her own family members before they passed, where she gained wisdom and experience to ease suffering of others. She received a B.S. in Education, worked as a librarian at a school for the deaf, and retired only to take on a new role as a news clerk/editorial assistant at our local paper for 10 years. We are the grateful beneficiaries of her third career.
Everyone in our office remembers the bond between Mary and one of her first clients. Mary perfected all of her routines and preferences, as well as taught her fellow caregivers how to replicate the routines. This collaborative teamwork meant that Mary's client always received the highest level of care. Mary communicated efficiently with the office and her client's family, and made sure her fellow teammates felt supported. Mary was even with her client when she passed. They created such a special bond over the years that can never be forgotten.
Thank you Mary for the impact you have had on Home Instead. Your warmth, sincerity, intrinsic ability to relate, to dissolve resistance, to calm, to encourage, and to give hope does not go unnoticed.
Brenda - Share Your Heart Award Winner
Brenda was awarded the Share Your Heart Award at the September CAREGiver Meeting. Brenda was nominated for sharing her bright, vivacious personality with the Home Instead Team.
"I am sharing my heart with Brenda today. Brenda drove from out of town with her family for the CAREGiver picnic in Jacksonville. She jumped right in and shared her fun, infectious personality with us. She has continued to do a great job sharing her heart with her clients as well. Thank you Brenda and I wish you many smiles and joy ahead!"
Congratulations, Brenda. Thank you for opening up to CAREGivers, clients, and others around you to share your heart. Keep doing great things!
Emily - December 2019 CAREGiver of the Month
Our December 2019 CAREGiver of the Month is Emily! This CAREGiver has a rock-steady, positive approach to life that is truly contagious and one of the things that makes her an exceptional CAREGiver to seniors. We were especially impressed by her nomination from Client Care that said:
“Our client could use more care than he gets, but Emily stretches our care to best serve his needs and close that gap. The family loves her communication and how their father bends to her requests. They have a sweet connection. Emily makes great connections with all her clients. She consistently provides excellent care and loves each client to the fullest extent while she is with them. Emily does a great job informing the office of any changes and asks for help as needed. Emily is an excellent example of what a Home Instead CG looks like!”
Great job Emily. We appreciate you and all that you do!
Emily - Share Your Heart Award Winner
Congratulations to our Share Your Heart Award winner, Emily! She was nominated for sharing her heart and representing professionalism with one of her clients.
"I want to thank Emily for how well she handled a Change of Condition with her client. Her client was experiencing some mild confusion when she came on shift and shortly after, his Occupational Therapist came and realized the client's BP and o2 were low and recommended the family call the doctor immediately. While the son called the doctor she got on the phone with the office to update us while the therapist, client, and family member were still there. This allowed us to confirm important details with all parties. Emily was a source of calm and soothing for the family and represented the professionalism of Home Instead perfectly."
Thank you Emily for sharing your heart.
Stephanie - Share Your Heart Award Winner
Congratulations to one of our Share Your Heart Award winners, Stephanie!
Stephanie was nominated for making a significant impact. Stephanie joined our Home Instead Team in May, and has already went above and beyond in providing exceptional care. One of Stephanie's clients really enjoys having her as a CAREGiver. She said she always keeps busy during her shifts to get everything done as expected.
Thank you Stephanie for sharing your heart in your hard work!
Jesse - Share Your Heart Award Winner
On of our amazing Share Your Heard Award winners, Jesse Turner, was nominated for being hard-working and committed to her work.
“Jesse is a rockstar! She wears so many hats in the Home Instead office and really wears them well. She is helpful and always willing to help out no matter what she is doing.” Thank you Jesse for all your hard work and dedication to the Home Instead Team. We appreciate you Sharing Your Heart with us!
Mary - Share Your Heart Award Winner
Mary was nominated for the Share Your Heart Award because of her enthusiasm and dedication to the Home Instead Team.
“Mary has helped out recently with some shifts that needed filled. Mary is always willing to help out in a pinch and shows up ready to work with a smile on her face! Thank you Mary for your dedication and willingness to help out when needed.” We appreciate everything you do!
Candi - Share Your Heart Award Winner
Congratulations to one of our Share Your Heart Award winners, Candi!
Candi was nominated for Sharing her Heart in her Key Player Assistant (KPA) role. Currently in her KPA role, Candi is excelling in many difficult conversations by easing the minds of clients and their family members. She has done an exceptional job as a team lead in coaching her team through many of these difficult situations. Thank you Candi for your professionalism and compassion. We appreciate all you do!
Samantha - November 2019 CAREGiver of the Month
Congratulations to our November 2019 CAREGiver of the Month, Samantha!
Samantha received two impressive nominations; both centered on her impeccable Professionalism and Consistency. She has been with us for a year and a half. She continues to commit to her schedule, to the well-being of her clients’, to communicating efficiently with staff, and providing valuable feedback to enhance the care of her clients. She also attends and participates in CAREGivers meetings. Samantha is delightful to interact with, and we couldn’t be more proud to have her among the ranks of our amazing CAREGivers.
The honor is well-deserved. Great job, Samantha!
Betti - Share Your Heart Award Winner
Betti is one of our “Share your Heart Award” winners.
“Betti is always so pleasant when I see her in the office. She always has a smile on her face and is very gracious to everyone she speaks with!” Betti was nominated for not always sharing her heart in her work, but for having such a contagious, positive attitude around others. Thank you Betti for always spreading joy and brightening up the room!
Melanie - Share Your Heart Award Winner
Melanie is one our amazing “Share your Heart Award” winners.
Melanie was nominated for sharing her heart in her work and taking initiative. “Melanie has done a great job stepping in when we need additional help in multiple homes. Melanie’s take-charge attitude has helped up solve many problems. We appreciate her commitment to us.”
Thank you Melanie for going above and beyond! Keep up the great work!
Becky - Share Your Heart Award Winner
Becky won a Share your Heart Award because of her enthusiasm to be apart of our Home Instead Family. Becky was nominated because of a significant impression she made. She stopped by to say “hi” at the Hillsboro parade after a long, grueling day in Training class.
Thank you Becky for being so gracious and eager to meet part of our Home Instead Family!
Sharon - Share Your Heart Award Winner
Sharon won a “Share your Heart Award” by quickly adjusting to a client and providing exceptional care.
“A client had a significant transition in her needs during a shift. The client transitioned from being almost bed-bound to up and moving around. As a respite client, her needs were mainly companionship. After this quick recovery, she was in need of side-by-side assistance with cooking and personal care. The family called the office to notify us of the changes in the client’s condition and asked who would be coming now that the needs had changed. The family called back after the shift with Sharon to let us know they were very pleased with how it went. They felt that the familiarity with Sharon combined with the new tasks made the client’s recovery more complete!”
Sharon shared her heart by quickly adjusting to the client in order to meet her needs. Thank you for your outstanding work!
Leanne - Share Your Heart Award Winner
Leanne is one of our “Share your Heart Award” winners!
Leanne was nominated for her excellent care and communication. Leanne frequently called the office to let them know of multiple changes in a client’s home. Leanne offered suggestions on ways to improve care for this client whenever possible. She was able to effectively communicate the client’s heart by relaying a great conversation they had. Leanne goes above and beyond the expectations by “sharing her heart” in her work.
Thank you Leanne for always giving 110% to Home Instead and our clients!
Trish - October 2019 CAREGiver of the Month
Our October 2019 CAREGiver of the month is Trish!
Trish stood out from the other nominations because of her consistency, dedication, and tenure with our Home Instead Team. She has been with us for nearly three years, and has been a team lead in two of our homes. Trish was CAREGiver of the month in June, 2017. The same outstanding qualities that earned her the honor then, still apply today. She is compassionate, steadfast, knowledgeable, and a true leader.
Congratulations to our exceptional CAREGiver of the month. We are so proud to have you on our team! Keep up the great work!
Betti - September 2019 CAREGiver of the Month
Congratulations to our September 2019 CAREGiver of the Month, Betti.
Thank you for your outstanding work!