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Home Instead Caregiver helps senior woman unload groceries from vehicle

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Rochester, MN.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
John and Sarah Pacchetti, Owners

John and Sarah Pacchetti, Owners

We are your trusted provider of comprehensive​​​ home health care services for seniors living in Southeastern Minnesota. We can assist the senior in your life with companionship, homemaker tasks, hands on personal care and many other home care services.

We place a high priority on matching our CAREGivers with the client. We believe that relationships based on trust must be established. The bond that develops is one that fosters independence, promotes well-being, and supports the senior's needs with dignity. We are your eyes and your ears. And we do it all with a heart.

When you're ready for help, our caring staff is on call 24 hours per day, 7 days per week to quickly answer your questions and accommodate your senior service needs. We will offer a free in-home consultation with you and your loved ones to arrange for the most appropriate care...and with over 200+ CAREGivers on staff, we are sure to find a great match!

Thank you!
John & Sarah

betsy bayerkohler

Betsy Bayerkohler, Operations Manager

Betsy works with the entire team at both the Rochester and Mankato offices. Betsy's experience as a manager and leader have prepared her well to deliver on her main goal: to ensure that both Staff and CAREGivers have the tools they need to deliver the highest quality service to seniors in our community. Betsy enjoys building relationships and improving the efficiency and efficacy of processes. 

Kim Coffee

Kim Coffee, RN, Clinical Care Coordinator

With 25 years of experience, Kim has both the knowledge and instinct that allows her to accurately assess client’s needs and train competent and empathetic CAREGivers. Personal care clients and their families meet with Kim or another client care coordinator prior to the start of personal care services. Her caring personality enables clients to feel comfortable speaking with her about sensitive issues. Kim oversees the training and competency of all CAREGivers who provide personal care.

brenda hoffman

Brenda Hoffman, RN, Clinical Care Coordinator

Brenda has over 25 years of experience in the home care industry. Personal care clients and their families meet with Brenda or another client care coordinator prior to the start of personal care services. Brenda also leads each newly hired CAREGiver through the Personal Skills training session. Her experience managing CAREGivers makes her well-suited for this role. Brenda has a warm heart and engaging personality. She leads by example and will always put the needs of the client first.
Karen Hanson - Home Care Consultant

Karen Hanson, Client Care Coordinator

Karen has over 25 years of experience in the home care industry. Working closely with health care providers and senior care facilities, she informs and educates on the issues important to seniors. Karen is often found in the local community speaking about the many ways we are able to serve our local seniors. Karen has a contagious laugh, and her love for seniors comes shining through when you speak with her.

Bailey Walter - Service Inquiry Specialist

Bailey Walter, Service Intake Specialist

Bailey is responsible for overseeing client service inquiries and client care issues. She ensures that each of our clients receive the highest quality of care possible. Bailey has a "can-do" attitude, big heart and quickly builds rapport with clients and their families.

autumn truax

Autumn Truax - Recruiting Specialist

Autumn performs a variety of tasks in the coordination of community outreach and CAREGiver recruitment. She leverages her amazing interpersonal and relationship building skills to connect with local organizations, cultivate new applicants, conduct interviews and ensure our strict hiring standards are upheld. Autumn's creativity and design skills are on full display as she gins up different ways to connect with prospective CAREGivers in the community.

Melissa Graham - Staffing Coordinator

Melissa Graham, Staffing Coordinator

Melissa is responsible for creating lasting relationships between clients and their CAREGivers. Her focus is the coordination of scheduling service for clients with CAREGivers, to provide the highest quality of service to match our client’s needs. Melissa co-leads our client service inquiries. Melissa is a hard-working person who is not afraid to roll up her sleeves and get to work!

Our Team

Your Home Instead team in Rochester, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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