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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Todd Anderson, Managing Director

Todd Anderson, Managing Director

Todd Anderson is no stranger to business, accumulating a variety of rich experiences in financial services over thirty-five years, but he wanted something more. He decided that a mission helping seniors stay in their homes as long as possible represented the perfect challenge. When Todd heard that a Home Instead Senior Care franchise was available on the South Shore, where he's lived for twenty-five years, he jumped at the opportunity. Todd is excited to serve seniors and their families on the South Shore, able to enhance lives in his own back yard. Todd is married with two adult children and a chocolate Lab, enjoys sailing, running, volunteering for his church and actively supporting the Josh Anderson Foundation, established in memory of his nephew.

Nancy Reynolds, Client Relationship Coordinator

Nancy Reynolds, Client Relationship Coordinator

Nancy started with the Home Instead South Shore (Norwell) office in 2016, and has evolved into the role of Client Relationship Coordinator. Nancy’s passion for serving seniors springs from the years of devoted care that she has provided for her parents, which grew into serving as a local hospice volunteer for a number of years. In her current role, Nancy works with new prospects and clients, acclimating them to Home Instead, and then reaches out regularly to existing clients and their families to ensure that they are receiving the quality care they expect. Nancy is married, has three adult children, a cat and a retired therapy dog. In her spare moments, she enjoys running, Pilates, spending time on her family’s boat, and is active in her church.

Michaela Deeb, Senior Staff Coordinator

Michaela Deeb, Senior Staff Coordinator

Michaela joined Home Instead South Shore (Norwell) in 2005 as a CAREGiver and within 2 years transitioned to the Senior Staff Coordinator position. She is responsible for overseeing all CAREGiver and client schedules on a 24/7 basis, and contributes to the CAREGiver recruiting and training process. Michaela has been a certified healthcare professional for over 25 years. When she is not juggling schedules, Michaela demonstrates her deep commitment to in-home senior care by continuing to serve clients in their homes. Michaela is married, has three adult children, and loves animals – with a full menagerie at home!

Jay Tolman, Director of Community Outreach

Jay Tolman, Director of Community Outreach

Jay joined Home Instead Senior Care (Norwell) with over 20 years' experience as a Regional Manager for the Home Care and Hospice EMR software industry. Jay's ability to build relationships and trust with health care providers, as well as his desire to help find solutions for families, and caregivers, is why Jay was drawn to join the Home Instead South Shore (Norwell) team. Jay is married has three children, and Ernie the dog. Jay loves spending time with his family and friends, sailing, and skiing. Jay and his family also organize and host an annual Labor Day fundraiser for the Muscular Dystrophy Association in Hingham, MA.

Virginia White, Operations Manager – Recruitment & Engagement Coordinator

Virginia White, Operations Manager – Recruitment & Engagement Coordinator

​Virginia joined the team in 2018. It is her passion for the senior community and dislike for the commute to Boston that drew her to her local Home Instead! Previously in the Quality Assurance Role, she enjoyed being out in the community to interact with clients, families, and Caregivers. With a background in Human Resources Management the transition to recruiting, training, and managing the Caregivers was a win. Virginia enjoys being able to live, work & support seniors in the community.

Jennifer Smith, Administrative Assistant

Jennifer Smith, Administrative Assistant

​Jennifer Smith started working at Home Instead Senior Care Norwell in May 2019 as a CAREGiver. While continuing her work in the field, she has also transitioned to become the offices Administrative Assistant. Jennifer is the founder of Sunshine for Seniors, a project aimed at boosting the morale of our senior community thru the art work of local children. Sunshine for Seniors has seen great success during this year's trying times and hopes for continued growth throughout the year. Jennifer is a self-proclaimed “caregiver by nature”. She holds a degree in Early Childhood Education. Jennifer had spent the past 20+ years working as a toddler and preschool teacher before transitioning into providing in home child care. After 5 years as a stay at home mom, Jennifer was eager to get back into caregiving but in a different way- caring for seniors. Jennifer lives in Norwell with her husband and their 2 children. In Jennifer’s spare time she enjoys competing in obstacle course races and 5-mile mud runs around MA, and drinking iced coffee year-round.

Our Team

Your Home Instead team in Norwell, MA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community