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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

James A

James Arnold, Owner

James Arnold purchased this office in November of 2020 from Jim Larsen who has been a franchise owner with Home Instead Senior Care since May 2003. 

James came in to a well established office, serving over 100 seniors in Delaware County.

Before coming to Home Instead Senior Care, James proved to be successful as a Merry Maids franchise owner. He was also an owner/operator of Comphert Homes Land Development.  

James wanted to give back to the community and felt strongly that helping seniors live their lives as independently as possible in their later years was the way to go. 

He looks forward to continuing in the footsteps of his predecessors and making this office a staple in the community ‚Äč

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Suzanne Paparo-Sands, Staffing Coordinator

Suzanne assigns CAREGivers to client shifts, eager to provide quality and consistency. She is also the contact for billing, payment and payroll questions. Suzanne has been in the senior care industry since 1991 and has been with Home Instead since 2006.

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Joe Connors, Client Care Coordinator

Is his role as a Client Care Coordinator Joe performs service calls and quality assurance visits. It is his mission to ensure that each client receives outstanding service and that our CAREGivers have the tools and training they need. Joe first started working for Home Instead in 2005.

Mai

Mai Whitsett, Recruiting and Retention Coordinator

Mai is responsible for ensuring that we have plenty of qualified and trained CAREGivers to meet the needs of our clients. In addition to recruiting, hiring and training CAREGivers, Mai also monitors their progress. Mai joined Home Instead in 2014.

Jesse

Jesse Acri, Staffing Coordinator

Jesse coordinates and maintains the schedules for our clients and CAREGivers. He is responsible for creating the wonderful CAREGivers/client relationships that occur during our care. Jesse joined Home Instead in 2019. Jesse is also responsible any after hours and weekend emergencies that the Always-On-Call Service cannot manage.

Our Team

Your Home Instead team in Media, PA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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