Hampton, Newport News, Williamsburg (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Newport News, VA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Hollie Bradley, Franchise Owner

Hollie has always believed in "loving what you do or don't do it", which has been a guiding force since starting the franchise in 2002. She got into this business to make a difference in the lives of seniors and their families and provide them with a better quality of life. She has a passion for helping and educating others and holds a high standard of ensuring that each Client be treated like her own family by ensuring that our CAREGiver's are all people that we would put in our homes, and care for our own loved ones. As a result of her commitment and passion for seniors, she was recognized in 2006 as one of the "Top 10 Women in Business under the age of 30" on the Peninsula and again in 2007 as one of the "Top 40 Business People under the age of 40" throughout Hampton Roads. Hollie also serves on the Peninsula Agency on Aging's Advisory Council. In her spare time, she enjoys teaching her young son "Solid Gold Oldies", traveling, reading and enjoying her family and friends.

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Chelsey, Human Resources & Billing Coordinator

Chelsey has been a member of the Home Instead team since 2015. With a background in human resources and public policy, she is passionate about ensuring our Care Professionals have all the training, resources, and support they need in order to provide excellent quality care to our community's seniors. Having originally joined the company as the Recruitment & Engagement Coordinator, she loves being able to support the team in a variety of ways, including training, billing & payroll, and HR. Outside of work Chelsey enjoys spending quality time with her husband Rod and two small children, Cam and Ivy.

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Christina, On-Call Coordinator

Christina has been a member of our Home Instead team since 2016 as our On-Call Supervisor. She previously spent 20 years in the military working in Information Security, and she holds a degree in Psychology, and is pursuing a degree in Computer Information Systems. Christina worked at another Home Instead Senior Care franchise as a CAREGiver in the past, where she had a wonderful experience with her dear client. As someone who has always felt called to serve others, Christina has always wanted to do meaningful work that she truly enjoys, which is what she gets to do every day at Home Instead Senior Care.

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Miguel, Recruitment & Engagement Coordinator

Miguel is a passionate and community-focused professional with more than 7 years of experience in team building, as well as over 30 years of community involvement on the Peninsula. With a versatile background spanning industries including real estate, retail, communications, and automotives, he is recognized for his outgoing personality and positive drive to help others. Miguel's expertise encompasses recruitment, business management, sales, customer service, and community engagement, with a dedicated focus on achieving quality and a commitment to client and employee satisfaction. Working with Home Instead has allowed him to expand on his passion for serving others.

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Reesa, Staffing Coordinator

Reesa brings years of experience to her role as Staffing Coordinator, which shows with her dedication to positively impacting the lives of others. Central to her role is ensuring that clients receive exceptional care crafted specifically for their individual needs. With a rich background in customer service and operations management, Reesa brings invaluable expertise to her position. She adeptly coordinates caregivers with clients, nurturing positive relationships and providing empathetic support. Reesa's unwavering commitment to excellence shines through when you speak with her! Beyond her professional endeavors, she actively engages in community service, striving to uplift and empower individuals to lead fulfilling lives with dignity and respect.

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Tchelsea, RN

Tchelsea is a dedicated and compassionate Registered Nurse who deeply values her role in caring for others. Originally a Care Professional with Home Instead, she is excited to be able to be back in a nursing role where she can continue to care for others as she would care for those close to her. Tchelsea’s commitment to integrity influences every aspect of her life, from her passion for nursing to being a new mom. It’s a cornerstone of her professionalism and dedication to providing high quality care. Tchelsea is a dedicated individual who takes pride in advocating for others and being the voice for those who cannot stand alone. In her personal time she loves being with her family and shopping.  

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PocketRN, Trusted Nursing Partner

We are thrilled to have PocketRN as our trusted Nursing Partner! PocketRN is included at no cost for our clients to help them stay as healthy and independent as possible in their homes. Clients, families, and Care Pros can seamlessly connect with expert virtual Registered Nurses for assessments, check-ins and instant advice when questions come up. PocketRN includes:

  • Regular check-in visits with PocketRN Registered Nurses over phone or video chat. These visits will allow us to complete required Nurse Assessments, as well as to provide key preventative care and catch issues early.
  • On-demand care when questions arise. Get connected to a Nurse in less than 5 minutes when you need help–no question is too big or small.
  • A way for families to stay in the loop. Families can join PocketRN Nurse visits from wherever they are located to stay updated, ask questions, and get help with coordinating care.
  • Collaboration with Care Pros: PocketRN Nurses work hand-in-hand with your Home Instead Care Pros, maximizing their impact to help you in the comfort of your home.

With PocketRN, we're able to deliver expert care precisely when clients need it. If you have any additional questions about PocketRN, please feel free to visit hinn.pocketrn.com or reach out to our office: (757) 886-1230

Our Team

Your Home Instead team in Newport News, VA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community