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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Chelsea Brannick, Human Resources

Chelsea Brannick, Human Resources

Chelsea is responsible for the oversight of all CAREGiver Human Resource related activities, including CAREGiver recruitment, hiring, Home Instead Senior Care standards training, and retention. She is also responsible for employment paperwork, background checks, and ensuring compliance regarding employment law.

Chelsea loves to spend time with her family and volunteering at her church. She feels very passionate about making the best of each day because life’s too short to be anything but happy.

Ruth Lupa, RN Care Manager

Ruth Lupa, RN Care Manager

​Our RN, Ruth, works closely with clients and their families, beginning with the Care Assessment and CAREGiver introduction. She maintains customized care plans to meet each client's needs and provides initial and ongoing training with our CAREGivers at our office, in our clients' homes and via video conferences. Ruth maintains relationships with her clients on an ongoing basis; assisting them as their needs may change. When Ruth is not working, she loves to hike and spend time with her family!

Angela Wisely, Business Development Manager

Angela Wisely, Business Development Manager

Angela develops relationships and partners with local hospitals, transitional care units (TCUs), rehab and nursing facilities, assisted and independent living communities, and many others to assist with the continuum of care and safe transition of our Seniors to their home or community.

On her downtime, Angela and her husband enjoy many outdoor activities that include biking, hiking, and traveling in addition to being devoted parents to their two French Bulldogs.

Connie Thompson, Client Care Consultant

Connie Thompson, Client Care Consultant

Connie works closely with our Nurse, Shelli, and is responsible for taking all client inquiries, following up on inquiries and consulting with clients and their families.

As the youngest of six children, Connie knows what it means to be a team player. She worked in her family business for 16 years, where she learned the art of Customer Service and Sales. Before joining Home Instead, Connie was a top tier sales performer with the Neptune Society as a Certified Pre-Arrangement Advisor for cremation sevices.

Connie is married and has two children and two minature toy Schnauzers. She loves camping with her family or taking Caribbean getaways with her husband. Connie has a passion for Seniors and their families and has been instrumental in caring for her 89 year old parents.

Madalyn Thompson, First Impression Specialist

Madalyn Thompson, First Impression Specialist

Madalyn plays a critical role in creating an inviting environment for our Customers and CAREGivers. Madalyn is the first point of contact for answering incoming phone calls and will direct your call to the appropriate office team member. She is also responsible for special projects and assists all office staff with administrative tasks.

In Madalyn's free time she loves to spend time with friends and family, go camping and fish!

Mary Byrnes, On-Call Staff

Mary Byrnes, On-Call Staff

​Mary's primary responsibilities are to assist clients and CAREGivers with their needs after office hours. This includes staffing needs that occur after hours, emergency calls from clients and CAREGivers, as well as relaying pertinent information to our Client Care Managers. She helps keep our services seamless so our clients can receive the care they need and our CAREGivers can get timely assistance.

Mary lives in the metropolitan area and likes to travel.

Pam DeSalle, On-Call Staff

Pam DeSalle, On-Call Staff

​Pam's primary responsibilities are to assist clients and CAREGivers with their needs after office hours. This includes staffing needs that occur after hours, emergency calls from clients and CAREGivers, as well as relaying pertinent information to our Client Care Managers. She helps keep our services seamless so our clients can receive the care they need and our CAREGivers can get timely assistance.

Pam enjoys hunting, fishing, and hiking with her husband and is passionate about helping others.

Carly Kalina, On-Call Staff

Carly Kalina, On-Call Staff

Carly's primary responsibilities are to assist clients and CAREGivers with their needs after office hours. This includes staffing needs that occur after hours, emergency calls from clients and CAREGivers, as well as relaying pertinent information to our Client Care Managers. She helps keep our services seamless so our clients can receive the care they need and our CAREGivers can get timely assistance.

Jason Crane, Owner

Jason Crane, Owner

​Jason has had a heart for seniors from a very young age. When he received his driver’s license on his 16th birthday, Jason promptly visited his grandmother Damon at the nursing home to take her to the nearby Piggly Wiggly deli for coffee and her favorite Chocolate Donut! Visiting Grandma Damon became a weekly routine for Jason.

While living in California, miles away from his hometown Appleton, WI, Jason and his wife Dawn visited nearby nursing home resident, Juanita Spencer, after church every week to brighten her day and teach their children the importance of serving seniors in the community. Juanita passed away a few years later and Jason and Dawn named their 4th child, Spencer, in honor of Mrs. Spencer.

After a 21 year career with musical instrument retailer Guitar Center, Jason joined Home Instead Senior Care in 2013 as President of five franchises in Wisconsin. Jason and his wife, Dawn, own Home Instead Senior Care franchises in St. Cloud and Andover, with a satellite office in Stillwater. Today, Jason employs over 200 CAREGivers and office staff throughout both franchises.

Our Team

Your Home Instead team in Andover, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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