Careers

Client Care Coordinator

Collin County

Sales & Marketing Representative
Home Office Opportunity

 

Home Instead is looking for a Client Care & Marketing Coordinator.  The Client Care & Marketing Coordinator is a critical role on our team and offers the chance to enhance the lives of aging adults. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Our growing team has been voted three years in a row by Dallas Morning News as one of DFW’s Top 100 best places to work by our employees. This is a great opportunity for a high energy, outgoing, detailed oriented professional. We offer competitive pay ($40,000 to $46,000 annually), paid holidays, flexible work environment (work from home) and opportunities to advance your career!

Duties of the Client Care & Marketing Coordinator include, but are not limited to:

  • Manage the Inquiry process to ensure that appropriate out-reach and follow up is delivered on-time- all the time to prospective clients.
  • Manage on-going referral partner communication campaign including the creation of messaging and management of the overall process
  • Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact
  • Conduct Service Inquiries, Care Consultations, QA visits, and Intros

Job Requirements:

  • Must demonstrate excellent written and oral communication skills
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must be able to work both at home and in the office depending on your work plans
  • Must have the ability to organize and prioritize daily, weekly, and monthly in a fast-paced dynamic environment
  • Must be detail oriented

Education/Experience Requirements:

  • College degree preferred
  • Sales experience is helpful or outgoing personality is required
  • One-year experience in home care, health care or senior-related industry is a plus, an equivalent combination of education and work experience will be considered
  • Social work education/experience is a plus
If your background, skills, and abilities fit these requirements, please complete our application!

Each Home Instead franchise is independently owned and operated.

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