Careers

Client Care Coordinator

Collin County

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Sales & Marketing Representative
Home Office Opportunity

Home Instead is looking for a Client Care & Marketing Coordinator. The Client Care & Marketing Coordinator is a critical role on our team and offers the chance to enhance the lives of aging adults. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Our growing team has been voted three years in a row by Dallas Morning News as one of DFW’s Top 100 best places to work by our employees. This is a great opportunity for a high energy, outgoing, detailed oriented professional. We offer competitive pay ($40,000 to $46,000 annually), paid holidays, flexible work environment (work from home) and opportunities to advance your career!

Duties of the Client Care & Marketing Coordinator include, but are not limited to:

Manage the Inquiry process to ensure that appropriate out-reach and follow up is delivered on-time- all the time to prospective clients.
Manage on-going referral partner communication campaign including the creation of messaging and management of the overall process
Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact
Conduct Service Inquiries, Care Consultations, QA visits, and Intros

Job Requirements:

Must demonstrate excellent written and oral communication skills
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must be able to work both at home and in the office depending on your work plans
Must have the ability to organize and prioritize daily, weekly, and monthly in a fast-paced dynamic environment
Must be detail oriented

Education/Experience Requirements:

College degree preferred
Sales experience is helpful or outgoing personality is required
One-year experience in home care, health care or senior-related industry is a plus, an equivalent combination of education and work experience will be considered
Social work education/experience is a plus

If your background, skills, and abilities fit these requirements, please complete our application!

Each Home Instead franchise is independently owned and operated.

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