Home Care in Joliet / Orland Park Service Area

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Personalized in-home senior care services

What is Home Care?

Senior care services from Home Instead® help to enhance the aging experience by providing practical support at home with a human touch. Our professional CAREGiversSM immerse themselves into wherever home is to assist with common activities of daily living and build a lasting relationship with you and your family.

Home care made just for you

Home Care Services

Our senior care services help aging adults stay engaged in everyday life with tailor-made support to stay safe and well at home. It’s our mission to provide a care plan personalized to your family’s needs to bring you comfort, companionship and peace of mind.

Personal Care

Alzheimer’s Care

Hospice Care

Meal Prep

Caregiver Careers

Featured Care Jobs

Service Coordinator

Home Instead® Service Coordinator JRG 4, Inc. d/b/a Home Instead When you join Home Instead, you join an award-winning family who strives to be the best as a team everyday. Home Instead is proud to be the 2020 Joliet Chamber of Commerce Professional Business Services Award Recipient. Home Instead located in Joliet, IL is seeking a full-time Service Coordinator to join our team. The Service Coordinator is responsible for maintaining client and caregiver schedules on a daily basis. The ideal candidate will possess business related experience (scheduling). In addition, this individual will be able to deliver results, demonstrate strong customer service skills, collaborate with team members, communicate clearly and effectively, carry out the mission of the Company, be able to adapt to change, effectively plan and organize and demonstrate resilience. Home Instead provides non-medical services. Our Joliet, IL team services all of Will County and South Cook County and is rapidly growing. Our mission is to enhance the lives of the seniors we serve and provide peace of mind to their loved ones by providing trusted and reliable care. Our vision is that all seniors can age successfully in their homes with dignity, integrity and compassion. Our team consists of compassionate people who are driven to succeed and wish to make a meaningful difference in the lives of both our clients and CAREGivers. The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. Primary Responsibilities: Reflect the values of JRG 4, Inc., (d.b.a. an independently owned and operated Home Instead franchise). Answer incoming calls in a friendly, professional and knowledgeable manner. Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships. Monitor, mediate, and log all client and CAREGiver activity utilizing the software system. Follow up with all client and CAREGiver issues to ensure their problems are resolved. Enter and maintain accurate client and CAREGiver records in the software system. Increase client loyalty to Home Instead. Follow up and communicate CAREGiver and client issues to ensure problems are resolved. Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours. Recognize and capture opportunities related to client and CAREGiver schedules. Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with team to communicate and prepare for the Care Consultation. Conduct Service Inquiries and Care Consultations. Maintain regular attendance at the office to execute job responsibilities. Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members. Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Maintain Critical Numbers. On Call rotation is mandatory and is compensated in addition to base salary. Knowledge, Skills and Abilities: Must have an understanding of and uphold the policies and procedures established by d.b.a. an independently owned and operated Home Instead franchise) Must demonstrate excellent oral and written communication skills and the ability to listen effectively Must have the ability to work independently, maintain confidentiality of information and meet deadlines Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures Must have the ability to organize and prioritize daily, quarterly, monthly and yearly work Must have the ability to establish good working relationships with the franchise owner, office colleagues, clients and CAREGivers Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone Must present a professional appearance and demeanor Must have the ability to operate office equipment Must be patient and congenial on the telephone Must have computer skills and be proficient in Word and Excel Must have the availability to work evenings and weekends as required Must have the ability to perform duties in a professional office setting Must demonstrate knowledge of the senior care industry Benefits: Paid vacation, paid holidays and sick time IRA retirement plan with up to 3% matching Quarterly bonus based on team performance Education/Experience Requirements: High school graduation One year of related business experience in scheduling Must possess a valid driver’s license Oblige to Company hiring requirements regarding all policies including (but not limited to) drug testing, fingerprinting and CBC Office Hours are Monday through Friday from 8:00am-4:30pm Each Home Instead franchise is independently owned and operated.

Weekend CAREGivers

JOIN OUR AWARD-WINNING TEAM TODAY! The passion to care is already in some people; they just need to give it purpose. At Home Instead, caring is our passion. And it starts with compassionate people like YOU! We’ll Help Build Your Future! You will be working for the company who first introduced in-home senior care to the world. We pride ourselves on providing best-in-class service, training, education and opportunities for career advancement. We’re a Family! And families trust and support each other inside and outside the work place, which is why giving back to the community is also important to us. Plus you’ll never be alone. Unlike other companies, we have a local office that you can come to and lean on for support, talk to the staff, share stories and seek advice. We trust each other and we look out for each other. We’ve got you Covered! Not only will this be one of the most rewarding experiences you will ever have but we also offer competitive pay and benefits and a schedule that fits your lifestyle. sponsibilities include, but are not limited to: Companionship and conversation Light housekeeping and meal preparation Medication and appointment reminders Assistance with grooming and bathing Assistance with toileting and incontinence management Alzheimer’s and other Dementia Care At Home Instead you will enjoy: Initial and ongoing training provided Specialized training to meet the specific needs of clients A supportive administrative team Access to resources to help you succeed Opportunity to grow within the organization Mileage Reimbursement Referral Program Simple IRA enrollment available after 2 years of employment Expectations and Requirements to become a Home Instead CAREGiver: Ability to treat and care for seniors and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Comply with a criminal background check, DMV check and drug screen Possess a valid driver’s license and valid auto insurance Flexible Shifts: 4, 8 & 12 hour shifts Overnight shifts Weekend shifts Up to 40+ hours a week Learn more at www.homeinstead.com/393 We are seeking CAREGivers to join our Home Instead family throughout our service are including, but not limited to Joliet, New Lenox, Frankfort, Wilmington, Orland Park, Palos Park, Willow Springs, Lemont, Bolingbrook and surrounding towns. Keywords: Caregiver, non-medical, home care, hospitals, home healthcare, home health, hospice, consultative, assisted living, community relations, admissions coordinator, referrals, care giving, senior care, supportive living, CNA, homemaker, private duty aide, nursing student, student, patient care aide, nanny, aide, direct care, direct care aid, hospice aide, in home care, Joliet, Plainfield, Frankfort, Orland Park, Homer Glen, Lockport, Lemont, WIllow Springs, Burr Ridge. Each Home Instead franchise is independently owned and operated.

Caregiver

JOIN OUR AWARD-WINNING TEAM TODAY! The passion to care is already in some people; they just have to give it purpose. At Home Instead, caring is our passion. And it starts with compassionate people like YOU! We’ll Help Build Your Future! You’ll be working for the company who first introduced in-home senior care to the world. We pride ourselves on providing best-in-class service, training, education and opportunities for career advancement. We’re a Family! And families trust and support each other inside and outside the work place, which is why giving back to the community is also important to us. Plus you’ll never be alone. Unlike other companies, we have a local office that you can come to and lean on for support, talk to the staff, share stories and seek advice. We trust each other and we look out for each other. We’ve got you Covered! Not only will this be one of the most rewarding experiences you will ever have but we also offer competitive pay and benefits and a schedule that fits your lifestyle. Responsibilities include, but are not limited to: Companionship and conversation Light housekeeping and meal preparation Medication and appointment reminders Assistance with grooming and bathing Assistance with toileting and incontinence management Alzheimer’s and other Dementia Care At Home Instead you will enjoy: Initial and ongoing training provided Specialized training to meet the specific needs of clients A supportive administrative team Access to resources to help you succeed Opportunity to grow within the organization Mileage Reimbursement Referral Program Simple IRA enrollment available after 2 years of employment Expectations and Requirements to become a Home Instead CAREGiver: Ability to treat and care for seniors and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Comply with a criminal background check, DMV check and drug screen Possess a valid driver’s license and valid auto insurance Flexible Shifts: 4, 8 & 12 hour shifts Overnight shifts Weekend shifts Up to 40+ hours a week Learn how you can join us in enhancing the lives of seniors and their loved ones at https://www.homeinstead.com/393/home-care-jobs We are seeking CAREGivers to join our Home Instead family throughout our service are including, but not limited to Homewood, Flossmoor, Orland Park, Palos Park, Willow Springs, Lemont, Bolingbrook and surrounding towns. Keywords: Caregiver, non-medical, home care, hospitals, home healthcare, home health, hospice, consultative, assisted living, community relations, admissions coordinator, referrals, care giving, senior care, supportive living, CNA, homemaker, private duty aide, nursing student, student, patient care aide, nanny, aide, direct care, direct care aid, hospice aide, in home care, Joliet, Shorewood, Crest Hill, Plainfield, New Lenox, Lockport, and, Channahon. Each Home Instead franchise is independently owned and operated.

Awards & Recognition

Top Quality Care

As you explore your home care options, you deserve transparency about a provider’s care quality. Our award winning team provides the highest quality in-home care available.
Joliet Chamber Award 2020
AARP Employer Pledge Signer Experienced Value logo badge.
Home Care Association of America logo badge.