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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Owner

Eric Pucel, Franchise Owner

Eric grew up in Joliet, IL. In 1998, he joined the United States Coast Guard and went on to career in construction for a steel company. Eric joined Home Instead Senior Care along side his wife, Courtney, in 2012.

"Courtney & I are so fortunate to have such an amazing office staff and incredible CAREGivers that are committed to the seniors in our community and to the Home Instead mission. It is so rewarding to know that I have the opportunity everyday to make a difference in the lives of seniors and their families in the very community I grew up in. Additionally, I get to meet so many fascinating people- clients and CAREGivers alike- everyone has a story and I get to hear it. Building strong relationships with clients and CAREGivers is a primary focus everyday. Often times we are the shoulder to lean on whether it is a potential client, existing client, client family or employee. I am honored to be a trusted source to help people find solutions."

eric.pucel@homeinstead.com

Courtney Pucel, Franchise Owner

Courtney Pucel, Franchise Owner

Courtney holds a BS from Illinois State University and an M.Ed from DePaul University. She grew up in New Lenox, IL and has been with Home Instead Senior Care since 2004.

"It is an honor to provide quality care to seniors throughout our community. Everyday I get to work side by side with an Administrative Team that focuses on client and CAREGiver needs. We have the common goal of providing seniors with quality CAREGivers who will assist in maintaining each client's integrity and diginity. We do all that we can to give families peace of mind whether they are near or far. It can be really daunting on a daughter / son / spouse over time when they become the primary caregiver for their loved one. We put great emphasis on doing what we can, as the care provider, to help them maintain their role as a loved one. We have a compassionate team in place that understands both personally and professionally what this means. Daughters need to be daughters, sons need to be sons, and spouses need to maintain their role as husband or wife. We are proud of what we do and continuously seek out the most compassionate people to carry out our mission; to enhance the lives of seniors and their families through trusted quality care and allowing every senior to age successfully."

courtney.pucel@homeinstead.com

Bel 3

Belle, Operations Manager

Belle holds a Bachelor's Degree from Missouri State University and holds her Master's Degree in Health Care Administration from the University of Saint Mary. She is involved in various community organizations including the local cub scouts and the area YMCA. Prior to her role as Operations Manager, Belle has excelled in other roles within the Home Instead organization.

As Operations Manager, Belle oversees the day to day operations to ensure client satisfaction as well as CAREGiver and Administrative success. Belle also meets with clients and families to build the best plan of care. She is the face of Home Instead in the community and works closely with our referral providers. She builds partnerships with trusted resources in the community to better meet the needs of our clients.

Belle is also a Certified Dementia Practitioner. As a CDP, she plays an essential role in the oversight of programs related to Alzheimer's and Dementia.

belgin.hughes@homeinstead.com

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Crystal, Home Care Consultant

Crystal joined our team in 2017 as a CAREGiver. Crystal was promoted in 2017 to Office Coordinator. She has brought great value to our team and has grown within the organization. From Office Coordinator, Crystal was promoted to Client Care Coordinator and her success in that role naturally progressed into her current role as Home Care Consultant.

As Home Care Consultant, Crystal is responsible for meeting with clients and families to build the best plan of care. She is the face of Home Instead Senior Care in the community and works closely with our referral providers. She builds partnerships with trusted resources in the community to better meet the needs of our clients.

crystal.nava@homeinstead.com

Sharisse 2

Sharisse, Training & Retention Manager

Sharisse joined our team in 2021. Prior to joining Home Instead, Sharisse had a long career in caregiving since she was a teenager. Initially caring for a loved one and then becoming a professional caregiver and eventually becoming a supervisor and overseeing several caregivers.

As Training & Retention Manager, Sharisse is responsible for ensuring CAREGivers are properly trained and supported in their needs to provide the highest quality of care to our clients. She is passionate about home care and strives to set others up for success.

sharisse.gray@homeinstead.com


Sidney 4

Sidney, Recruitment Coordinator

Sidney joined our Home Instead team in 2021. As Recruitment Coordinator, he focuses on identifying and onboarding qualified caregivers to join our Home Instead family. Sidney works closely with the team to ensure the caregiver needs of our clients are met.

Sidney is a University of Illinois graduate with a focus on Healthcare Administration. In addition, he has an extensive background working in retail management.

sidney.brooks@homeinstead.com


Taura 3

Taura, Client Care Coordinator

Taura joined our team in 2021 as a Client Care Coordinator. Prior to joining our team, Taura worked in the medical field and worked with physical therapy patients going through rehabilitation.

As Client Care Coordinator, Taura works to ensure each client's plan of care is being met and maintained. In addition, she works to ensure CAREGivers are supported and confident in the home.

taura.bronson@homeinstead.com


Natasha 2

Natasha, Client Care Coordinator

Natasha joined our team in 2021 as a Client Care Coordinator. 

As Client Care Coordinator, Natasha works to ensure each client's plan of care is being met and maintained. In addition, she works to ensure CAREGivers are supported and confident in the home.

natasha.logan@homeinstead.com
Grisel N 3

Grisel, Service Coordinator

Grisel joined our team in 2021 as Service Coordinator. As Service Coordinator, Grisel is responsible for scheduling clients and meeting CAREGiver desired hours.

grisel.navarrete@homeinstead.com

Our Team

Your Home Instead team in Joliet, IL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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