Careers

Weekend Scheduling Coordinator

Wilmington

Home Instead of Wilmington is looking for qualified candidates for Weekend Scheduling Coordinator positions. The Weekend Scheduling Coordinators interact with our professional CAREGivers, clients, client family members and/or responsible parties. The primary responsibility is to efficiently coordinate Client schedules with Caregivers skill set and availability. Candidates must have weekend availability during the daytime hours of 9a - 4p, as well as previous work experience in a customer service or people oriented industry.

Flexibility to work Saturdays and Sundays. Position does not require every weekend, but every weekend is available. Work Calendar is created on a monthly basis.

Responsibilities:
-Manage home care incoming calls in a friendly, professional and knowledgeable manner.
-Create and maintain Client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships in healthcare.
-Coordinate, schedule, mediate, and log all staffing and dispatching activity utilizing the software system for healthcare home care services.
-Must be a problem solver, tech savvy, quick thinker, and work well under pressure.


Candidates must be at least 18 years old, have a valid North Carolina driver’s license, and must be able to pass a DMV record check, a criminal background check, and a drug screening.

For additional questions about the position, please reach out to Kristdel Vestal, Operations Director via phone at 910-342-0455 or via email at kristdel.vestal@homeinstead.com. We can't wait to hear from you!

Each Home Instead franchise is independently owned and operated.

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CAREGiverâ„  Application Experience

Submit the easy online application and your local office will contact you to discuss next steps! The process consists of an interview, drug screening and background check. If you have any questions during the process, don’t hesitate to call your local office.